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5぀星のうち1の評䟡

Agree with all of the reviews. Used recently, they put me in touch with astronomically expensive locksmith without telling me the company name. Trustpilot reviews were terrible (rapid locksmith servic... もっず芋る

5぀星のうち1の評䟡

Absolute pricks. Website says NO CALLOUT FEE. Came to my studios where the key was broken in the lock, did nothing but look at it, offer to drill off ALL THREE LOCKS, charging me £180 per lock. As a u... もっず芋る

5぀星のうち1の評䟡

Would rate minis stars if I could. Had to call 3 times, was told 3 different things each time. Communication is dreadful and website is misleading as they cannot guarantee someone within 30mins! W... もっず芋る

5぀星のうち1の評䟡

Overcharged by £1100 for a £100 job. Was a deliberate attempt at a scam. Raised a dispute with credit card company which was resolved in my favour. Reading other reviews here it is scandalous... もっず芋る

䌁業情報

  1. セキュリティヌ システム蚭眮業者

圓該䌁業による蚘述

We provide the best quality locksmith services with multiple teams . Our services include business locksmith services, emergency locksmith services, 24 hour locksmith services, with us you'll receive trusted locksmith services in the most urgent of manner.


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1.3

ひどい

TrustScore 5段階評䟡の1.5

194件のレビュヌ

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1぀星

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1.3

すべおのレビュヌ

(194)

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5぀星のうち1の評䟡

BEWARE DO NOT USE

Was quoted a price over the phone and 3 times I was assured the price £49 for labour and a minimum £25 for a new lock again i questioned price and was assured this was correct they ended up charging me £120 and no new lock fitted they wanted another £120 for that so left with no lock and door locked by the chub key awful service and extortionate prices !!!! This company also trades under locksmith cheap which also has bad reviews

2025幎10月26日
自発的なレビュヌ
5぀星のうち1の評䟡

Never again

Never again. Ridiculous price. Charge me 429£ for changing 2 locks front and back door. Overcthe phone you are told prices from 25£. Should be checked to rip off people. Disgraceful.

2025幎10月24日
自発的なレビュヌ
5぀星のうち1の評䟡

Horrible

Apparently couldn't pick the lock so had to drill it. Was told on the phone that it would only cost £60 to get the door opened, once the guy arrived he was rude and didn't list to anything i had to say. He kept trying to get me pay for the more expensive lock replacement and didn't stop till my partner stepped in. Ended up paying £204 because apparently to open the do it was £69.

2025幎10月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Con men and scammers

My daughter came home unexpectedly, she doesn't live here but has a key, unfortunately both me and my wife weren't there so she called these guys to let her in. They convinced her it needed a new lock, she asked why and they said it must be on old lock. Rubbish it was a new door only A few years old.
They intimidated a young lady and it cost £340 for work that was not necessary.
Complete scammer con men.
I am now filling a court claim for a full refund. ** Update, the court agreed with me, I filed a CCJ, today I got back from them £407, including £50 court fee. I would advise you all to do the same **

2025幎7月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Absolute scum do not use

Absolute scum, scam individuals, using people's despair to capitalise whilst blind sided by not being able to get into their homes. They scumbag arrived. Announced we had a NASA grade lock he couldn't pick, rubbish. He then proceeded to drill the lock, broke it and offered a £500+ replacement and a £300 + replacement of the same quality. Ive had locks from wilkos for £15. Even with labour. £344 later hes fixed it and gone. He prayed on my wife's vulnerability returning from a shift at the hospital whilst I was away at work. If I find their van from their reg I'll be getting a refund.

Scum bags.

2025幎10月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Complete rip off

Complete rip off! 5pm call out so not late, told half an hour and he arrived in just over an hour, he was a nice bloke but said it's a good lock , high security but couldn't unlock it. And would cost £285 to drill it out and pay for a new lock. The final bill was £600 - we accept £55 call out but then £285 to take a few minutes to drill it out, £165 for a new lock and another £95 labour! Complete rip off, if I wasn't in just panic mode I would have checked the reviews. When we first got the door and got locked out the guy we called came in minutes and took minutes charging just £80... unfortunately I couldn't contact him.

2025幎9月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Having lost of keys for my garage l


Having lost of keys for my garage l looked for a locksmith close to me.
I called the company up and l asked for a quote the receptionist told forty nine call out and from twenty pounds up.Did l want some one to come now or latter.
I spoke to my wife and we said based on what this company told us we felt we should go with this company .
Having being told that the job was for £498,we decided to go with that .
The locksmith turned up within twenty minutes which for me was impressive.
A young man who was very pleasant in his work appearance .
I showed him the job and within half an hour job done.
However when it came to make payment by card l we use the wife’s card to pay the bill .l made the mistake of of not checking up on the amount and just paid for the work.
We left it at that , it was late of night when my wife checked to see if the payment had been taken out of her account.
It was then discovered that this company had taken£698 pounds . This happened yesterday the 23th September 2025.
I phone this company up had a heated discussion with a man who said it was a mistake say the job was for £498 as it was for £698 and if my maths are correct that’s a £150 more than l was to pay.
This company is a rip off .
And l shall make formal complaint to the ombudsman about this company the receptionist told forty was very Unhelpful gave me the impression of not wanting to help, it took three phone call to speak to a man who said he was the manager ,wanted to give
Me to give him my wife’s bank details , l asked for a receipt and he would send one if l gave my email address, this l did and l be watching out for this ,but l don’t expect to get one .l was asked to rate this company well l gave it one but in reality it l would rate the company a big fat O.

t

2025幎9月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Super Efficient Response - job done

I called to make an appointment to have my front door lock replaced as it was sticking and clearly on its way out. Phone answered immediately, gave run down of work required and the locksmith was there within the hour. Lock replaced and job complete in 15 minutes, so labour costs were minimal. I was given an option of a cheap replacement, but chose a better option for peace of mind and security. £245.00 all in. I am very happy with the response to my call and work completed and would recommend. VH

2025幎9月23日
自発的なレビュヌ
5぀星のうち1の評䟡

Conn artists

Estimated cost £50. Actual cost £528. Fitted a very expensive lock that wasnt really needed (£280). When questioned about fitting a cheaper one was told that no other lock would fit (this was a lie). Said they would do the lock for £120, but still charged £528. As tge door was now unsecured had to let them finish the job. After "locksmith" left called company directly to complain. When asked what the other £408 was for they said labour (20 min job). I told them if they didn't lower the cost to a resonable rate I'd do a charge back through bank. Locksmith called me directly and threatened to come back and remove lock. I said to do that he would have to break into the house and I would call police. When I told him I had recorded the call he no longer wanted to speak to me. Do not use these people. They did the job, but at hugely inflated prices and by lying about what was needed.

2025幎8月16日
自発的なレビュヌ
5぀星のうち4の評䟡

Thanks

The guys came out Sunday around 9pm took the broken part, fixed new temporary lock said will be back on Tuesday (today) he's just been and fixed it with new piece. Was expensive but the job got done the man was nice and respectful aswell. 🙏 Thanks 😊

2025幎8月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Shocking customer service and totally ripped off

I called a week before we needed the work done as we locked ourselves out on the way to the airport. I was quoted £49-59 for a barrel change. When we returned from holiday a man in a car, not company van arrived 40 mins late. He said it would be £278.00. We were shocked at the price but felt like we didn’t have a choice as he was there and we needed to get into the house to get our car keys to pick up our dog from the kennels. In retrospect I wish we had said no and called someone else. He was there 5 mins, drilled out the barrel and put a new one and charged us for the drill bit as well. He didn’t clean up the mess and was rude when I questioned the price and spoke over my voice. I called head office, which is someone's house as I could hear children. In the background. The phone wasn’t answered in a professional way. He said I did have a choice and I could have said no and he is right about that. The work was subtracted out to them from the company I originally called. I am trying to get hold of the company that subtracted the work out but can’t get through. All a bunch of cowboys, taking advantage of people in vulnerable positions, I am very ill and my medication was in the house. If I had said no way to the quoted price he probably would have lowered it as he was there. Very unprofessional set up on the phone and face to face.

2025幎8月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Total sham

I need help on my door has couldn't open so phoned this company he turned up 45 minutes later and told me it was broken then broke the lock of the door then said the gear was broken inside and would come back on Monday at 08.00 he never showed and telephone number was answered when I rang I give until half ten just in case he had been called out for something else , then contacted appleyards who came out promptly and the locksmith said there was no need to break the lock and they have not heard good things about this company letting loads of people down and costing loads of money for bad workmanship

2025幎8月2日
自発的なレビュヌ
5぀星のうち1の評䟡

Absolute scam

Absolute scam. Cos me £733 and like most other reviews here they drilled out my door. I booked through a website called Locksmith Reading, but when the man (two them actually, brought a trainee who then sat in the car!) arrived he had this company on his t-shirt, by then it was too late. So the previous reviews I’d checked had been irrelevant. I’m going to escalate to the Ombudsman so even if I don’t get money back the “company” can be looked into !

2025幎7月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Misleading and Costly

Firstly, we were told that a locksmith would be with us in 25 minutes. It took an hour and a half for him to arrive.
Secondly, and more importantly the locksmith having broken in asked about a replacement lock. We asked for an equivalent replacement. He said the equivalent would be £436. Having gone ahead we subsequently discovered that a like for like replacement lock should have cos around £50 and that we had bought an ultra high security one. In addition we found that the charges for call out and fixing the lock were significantly higher than the going rate. Had we not been locked out at night we would have checked reviews before calling them out. Now having time to do this I can understand why there are so many negative reviews.

2025幎7月22日
自発的なレビュヌ
5぀星のうち1の評䟡

I would give zero stars if possible

I would give zero stars if possible. They are praying on people in desperate situations. Unfortunately, I went on holiday and my best mate was house sitting to look after my German Shepherd Dog. Towards the end of my holiday, he unfortunately locked himself out and I had forgotten to put a spare key in our key box! At 10pm they eventually arrived and changed a £30 lock for the extortionate price of £582 and only took 5 minutes to replace I would have thought that £200 to £300 would have been the very maximum, even considering the time.
Yesterday 10th July my daughter couldn't get the key out of the lock. I phoned the company this morning, eventually getting through and the original installer had moved on! Eventually, someone turned up to replace the lock and wanted to charge me another £250 for the alleged upgraded version which looked exactly the same as I had! I told him to take a running jump and he fitted it for free eventually.
The moral of this story is buy a £20 keybox, install it somewhere out of sight and put a spare key in it and possibly spare keys for other entry points. You'll unlikely never need a rip off locksmith like this again and save yourself a fortune. 😊

2025幎5月31日
自発的なレビュヌ
5぀星のうち1の評䟡

If they're on their way - cancel!

If they're on their way - cancel! Blatant scam from arriving on site. Immediately stating the lock was expensive and difficult to replace. Tried to charge ~£300 for a £30 lock stating they only use their own locks and that other types aren't good enough. Replaced myself at that point with a like for like replacement lock from Screwfix and the job took me 10 minutes.

2025幎7月10日
自発的なレビュヌ

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