レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a great experience with the support team at Ultahost, especially with Bruce Taylor. He responded quickly, understood my issue immediately, and helped me fix problems related to backups and s... もっと見る

企業が回答しました

5つ星のうち5の評価

Multiple servers and I've had a great overall experience. They have been reliable for me in CH. I would avoid the starter tier for VPS hosting as it's just not powerful enough and the port speeds are... もっと見る

企業が回答しました

5つ星のうち5の評価

Alexis Gardner went far and above to solve my issues. Ultahost always has great support and almost every time fix the issues quickly. Great Hosting, excellent pricing and great support. Would... もっと見る

企業が回答しました

5つ星のうち1の評価

Unfortunately, my experience with Ultahost was not good at all. The VPS I purchased was completely inaccessible from Iran, and even after providing full network tests, the support team stated that t... もっと見る

企業が回答しました

企業情報

  1. DNS プロバイダー

当該企業による記述

The goal of the company is to provide effective Web Hosting in affordable price, which allows our customers to place and maintain their projects on the World Wide Web.


連絡先

  • 651 N Broad St, Suite 206, 19709, Middletown, 米国

  • ultahost.com

3.7

まあまあ

TrustScore 5段階評価の3.5

869件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 98%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

NOT recommended (!)

NOT recommended (!). Bad customer service. First, my domain was black listed after migrating my website to.their VPS hosting. It was removed from the black list once I have migrated to another hosting company. Not only that but even though they acknowledged my cancellation request, they keep charginge for more than 2 months now. There are many hosting company out there, as this one is one of the worse I've ever seen, in more the 15 years of working with hosting companies.

2025年9月7日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

We Sympathize with your experience. If there were charges after cancellation, we will review and refund the charges. Our Platform hosts thousands of website with good reputation and we will look it this issue at our earliest, Kindly standby

Regards
Ultahost Support Team

5つ星のうち1の評価

server was shut down without any prior notice

My server was shut down without any prior notice. Later, it was re-opened for only 6 hours, and they claimed that my websites were being used for phishing. However, this is absolutely false. Even my websites with no content at all were listed in their report.

I repeatedly asked them to provide evidence, but they never provided any proof. Since then, they completely stopped responding to my messages. I migrated my server to another provider, and all of my websites are running without any issue.

This company is unprofessional, unreliable, and caused me unnecessary trouble. I strongly do not recommend their services.

2025年9月1日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Dear Ege, We take the security of our infrastructure seriously and as such any report of abuse is treated with utmost urgency while providing the customer with the evidence and in most cases, opportunity to resolve the issue.

5つ星のうち5の評価

Ultahost is the best VPS

Ultahost is the best VPS that i have ever used, the support is 24hr and solve the problems so fast, recommended

2025年9月4日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Hello Guilherme

Thank you for your great review, we will continue to explore ways to improve our support and continue to provide top-notch services.

Reach out to us if you need further assistance.

5つ星のうち1の評価

J'ai acheté la prestation Forex VPS…

J'ai acheté la prestation Forex VPS Hosting for traders. Heureusement avec un paiement unique ...
Au bout de 24 heures et avec des échanges avec le support technique, je m'aperçois que ni Metatrader 4, ni Metatrader 5 ne fonctionnent : aucune des deux apps ne se connectent au web.
J'ai donc demandé de l'aide au support. Une première et une deuxième fois, il y avait un souci technique sur le serveur Windows 2022.
J'ai donc proposé la ré-initialisation du service et l'effacement du serveur.
Deux nouvelles installations avec le même problème : les deux apps ne se connectent pas à internet. Dommage pour le trading.
Le support m'indique alors que je dois installer un émulateur sur le serveur Windows, histoire de faire fonctionner les apps.
Devant mon refus, je demande l'annulation de la prestation et le remboursement du paiement.
Et là ? Refus catégorique car mon compte a dépassé la période de garantie de 30 jours (au bout de 48 heures). Par conséquent, il est soumis à la politique de non-remboursement m'indique le support.
Donc je vous invite à passer votre chemin et à boycotter cette société qui, pour moins de 15$, n'est même pas capable de traiter correctement ses clients.
Je pense même que leur page web spécial Forex est de la publicité trompeuse. Heureusement pour moi, j'ai vraiment autre chose à faire que continuer la discussion avec UltaHost.

2025年9月4日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Bonjour Jean,

Nous vous prions de nous excuser pour la gêne occasionnée et les problèmes rencontrés. Veuillez partager votre adresse e-mail Ultahost et je vérifierai la situation plus en détail.

Dans l'attente de votre réponse.

Équipe d'assistance Ultahost

5つ星のうち5の評価

Great Support

Great Support

2025年9月3日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Hello Med, We appreciate your awesome review and will continue to provide excellent support to all our clients. Kindly reach out if you need further assistance.

5つ星のうち5の評価

پشتیبانی خوب و سریع پاسخ می‌دهد و…

پشتیبانی خوب و سریع پاسخ می‌دهد و مشکلات رو سریعا بررسی میکند

2025年9月1日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

سلام آبرام

از کلمات محبت‌آمیز شما سپاسگزاریم، ما همیشه متعهد به پشتیبانی عالی و خدمات درجه یک هستیم. در صورت نیاز به کمک بیشتر با ما تماس بگیرید.

5つ星のうち5の評価

Anderson helped me get our dedicated server email configured properly

I needed support to help implement our external smtp.com mail service for our website. I got Anderson Coleman on the chat and he was diligent in figuring out some of the issues we were having and making sure the dedicated server was configured properly and the DNS record to date. We run Cloudflare as well, so he was instrumental helping get all the pieces working together.

2025年8月31日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Dear Customer, we take pride in fast and efficient customer support and are glad to assist you in all issues. Kindly reach out if you need our support again and we shall oblige you.

5つ星のうち5の評価

Ultahost is the best hosting services company

I was introduced to Ultahost by a happy user and Oliver Hoffmann and Eddie Mallin made me happy in the last few days.
Firstly, the pricing is amazing, if you are on a budget, trust me Ultahost won't empty your wallet.
Secondly, the team actually know what they are doing in term technical support, good customer service, and they are willing to go extra mile to see you happy with their services. They are there for you anytime, any day.
Lastly, I would recommend team, the company to anyone ready to bring his/her business online.
No shock, no funny surprises.
Ultahost is the best hosting services company

2025年8月30日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Hi Sunday, We are glad to provide excellent support to you and are ever committed to providing the best pricing in the market on all our services. Kindly reach out to us if you need further support.

5つ星のうち5の評価

Thanks a lot

Helped a lot, almost from last two days we are tried to solve this but no use only because of you we cross this situation thanks a lot for your support

2025年8月30日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Hello Viswas, Thank you so much for your kind review, kindly let us know if you need further support and we will assist you at our very earliest.

5つ星のうち1の評価

Terrible service

Terrible service. The support agent literally shut the chat in my face and refused to provide any assistance. I strongly advise others to be cautious.

2025年8月30日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Hello Morfi, We sincerely apologize for the experience you had and are ever committed to the satisfaction of our customers. Kindly provide more details of the issue you faced and we will support you at our very earliest.

5つ星のうち1の評価

THIS COMPANY IS A TRAP!

THIS COMPANY IS A TRAP!
Services are cheap, but do NOT be fooled by these low prices. Do not even try out their services, as there will be NO REFUNDS GIVEN!
They make you cancel your account first and only then are you given the chance to request a refund. However, like I mentioned above, NO REFUNDS are given. And in the end I was left with no refund and a closed account.
STAY AWAY FROM ULTAHOST!!!

2025年8月29日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Hello Julian,

Apologies for inconvenience caused, your server is already restored on your request and working now. This was purchased in 2023 while our refund policy is very clear and published on our website and we can refund only within 30 days of purchase.

If you still have any questions or concerns then please feel free to reach out and our sales team will further assist you.

Best Regards,

5つ星のうち5の評価

Super Host

Super host, excellent support and competitive pricing.

2025年8月29日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Hello Lathi, Thank you so much for your kind words. We are excited to have you in the Ultahost family. If you have further need for support, kindly reach out to us.

5つ星のうち5の評価

Great Support

The support technician, Alexis Gardner, was very helpful, going the extra mile to get our SSL certificate configured.

2025年8月29日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

5つ星のうち5の評価

Thank you for quick response and…

Thank you, Gary Clarke, for quick response and resolve issue.

2025年8月29日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

5つ星のうち5の評価

I had a great experience working with…

I had a great experience working with Eric Smith. He was very professional, attentive, and genuinely cared about helping me. Everything was handled smoothly, and he went above and beyond to make sure I was satisfied. I highly recommend Eric Smith to anyone looking for reliable and excellent service.

Ultahost always has great support and almost every time fix the issues I encounter quickly.
Great Hosting, excellent pricing and great support.

Thanks also to all other team members who have always be of help at Ultahost Hosting Company.
Would recommend to anyone looking to change to a better hosting company.

2025年8月28日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

5つ星のうち5の評価

The Best support Team I've worked with…

The Best support Team I've worked with and today I'm here to Say a Big Thank you to Mr Chuka Okudo
Who just gave me a chance to keep going with my projects
Thank you and Thank you the entire ULTAHOST TEAM products and services
You are The Best

2025年8月28日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

5つ星のうち5の評価

Hosting and support excellent service

they answer everyone of my questions or requests with great response times. usually within several. minutes. the last request didnt take long as i'm learning about cs1.6 and made quite a few mistakes with addons . they went in 2 days ago and corrected all of my mistakes and my server os now up and running. fantastic support, they go the e tra mile for support. i am totally happy with this site and their assistance at every step. i would totally recommend this company for any of your hosting needs.

2025年8月26日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Dear client

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

5つ星のうち5の評価

Excellent support always

Alexis Gardner went far and above to solve my issues. Ultahost always has great support and almost every time fix the issues quickly.
Great Hosting, excellent pricing and great support.
Would recommend to anyone looking to change to a better hosting company.

Anderson Coleman fixed the issue with shelling in to my server. The UltaHost support guys are great and get things fixed in a very timely manner.

You need UltaHost if you want the best service provider out there.

Thanks Heaps Everyone at UltaHost

2025年8月26日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Dear client,

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

5つ星のうち5の評価

Excellent Customer Service, Excellent Staff

Ryan Brandon has given me so much assistance in keeping my server up and running. I have never had an issue that lasted 30 minutes after submitting a trouble ticket. I really appreciate their attentiveness and willingness to actually help with any issue you have.

2025年8月22日
自発的なレビュー
Ultahost ロゴ

Ultahost からの回答

Kalen, thank you so much for your kind words. We make it a point of duty to attend and solve all issues under 30 minutes according to our SLA. We appreciate your patronage

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