UltraFix Appliance Repair  レビュー 

144
•
TrustScore 5段階評価の3.5

3.4

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I scheduled an appointment which they gave me 10 to 1 window and last 45 minutes they notified me they would be late but never a specific time. When i made the appointment i told them i must leave my... もっと見る

5つ星のうち2の評価

He fixed the refrigerator but damaged my hardwood floors. You don’t drag a very heavy refrigerator with 1 pieces of cardboard under each caster and not expect to damage the floor. I sent them pictures... もっと見る

5つ星のうち5の評価

We have used UltraFix before with excellent results. This time was no exception. Refrigerator compressor failed, called UltraFix around 10am, by 2pm it was repaired and working well. The repairman, Vi... もっと見る

5つ星のうち5の評価

Sadiq...the technician showed up promptly late in the evening to attend to our non-working refrigerator. He came to the house, diagnosed the problem, informed us of the total cost and came back the f... もっと見る

企業が回答しました

企業情報

  1. 家電修理業
  2. ・
  3. 小型家電修理業
  4. 洗濯機・衣類乾燥機修理業
  5. 電子レンジ修理業
  6. 冷蔵庫修理業

当該企業による記述

At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.


連絡先

3.4

まあまあ

TrustScore 5段階評価の3.5

144件のレビュー

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 36%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

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3.4

すべてのレビュー

(144)

過去12か月のレビュー数: 39件

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5つ星のうち5の評価

Nadir is pretty awesome

Nadir was my technician today and he was so polite! He took his shoes off at my front door (snow and snow melt everywhere) so this really stood out. Our dryer broke and needed a new belt and he even help me figure out which plug on my breaker box was for the dryer (old condo). He was very nice, worked fast, and helped tremendously.

2026年1月22日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you so much for sharing your experience! We’re delighted to hear that Nadir provided such polite, thoughtful, and professional service. Taking care of your home, working efficiently, and going the extra mile to help with your breaker box truly reflects the level of service we strive for at UltraFix. We appreciate your trust in us and will be happy to assist you again whenever you need appliance repair.

5つ星のうち5の評価

Very professional and knowledgeable

Very professional and knowledgeable. Was able to get an appointment very quickly and dryer was fixed in a very timely manner. Highly recommend!

2026年1月17日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your great review! We’re glad to hear that our team provided professional and knowledgeable service, scheduled your appointment quickly, and fixed your dryer in a timely manner. We truly appreciate your recommendation and your trust in UltraFix Appliance Repair. We’ll be happy to help you again anytime you need us!

5つ星のうち5の評価

Refrigerator repair

Shahlar gave me a time estimate as to when he would arrive n arrived on time. He was very efficient and explained the problem and a general estimate which made my ultimate decision easy. Thank you Shahlar. Well Done.

2026年1月22日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you so much for your kind feedback! We’re happy to hear that Shahlar arrived on time, worked efficiently, and clearly explained the issue along with the estimate to help you make an informed decision. We truly appreciate your trust in UltraFix Appliance Repair and your kind words. We’ll be glad to assist you again anytime you need service!

5つ星のうち5の評価

An exceptional repairman

Elmir has been to my house twice now to address a defective microwave. He was thorough in his diagnosis and was succinct in his plan moving forward! I would recommend using UltraFix and if you are in the Pittsburgh area I would ask for him to do your repairs.

2026年1月22日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you so much for your wonderful review! We’re very glad to hear that Elmir provided thorough diagnostics and clearly explained the plan moving forward. It’s great to know he was able to assist you effectively, and we truly appreciate your recommendation—especially to our Pittsburgh customers. Thank you for choosing UltraFix Appliance Repair, and we’ll be happy to help you again anytime!

5つ星のうち5の評価

Professional Support

Dmytro was very professional upon arriving at my house. He diagnosed the issue and gave me the quote for parts and labor. I made the decision to replace the appliance, but that does not reflect on his performance.

2026年1月20日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your thoughtful feedback! We’re glad to hear that Dmytro provided professional service, accurately diagnosed the issue, and clearly explained the quote for parts and labor. We truly appreciate you recognizing his performance, and we respect your decision regarding the appliance replacement. Thank you for choosing UltraFix Appliance Repair—we’ll be here whenever you need us in the future.

5つ星のうち5の評価

Great guy

Great guy, super friendly. Keeps a clean work area, and cleans up afterwards. Professional and courteous.

2026年1月20日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your kind review! We’re happy to hear that our technician was friendly, professional, and courteous, and that he maintained a clean work area and cleaned up afterward. We truly appreciate your feedback and your trust in UltraFix Appliance Repair. We’ll be glad to assist you again anytime you need service!

5つ星のうち5の評価

Elmir P. is Awesome

Elmir was very efficient and professional. It took less time to install the part than I anticipated. He also was very upfront regarding the cost of parts and labor.

2026年1月21日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your kind feedback! We’re glad to hear that Elmir provided efficient and professional service and was transparent about the cost. We truly appreciate your trust in UltraFix Appliance Repair and look forward to helping you again if you ever need us.

5つ星のうち5の評価

Had a couple of issues with my Samsung…

Had a couple of issues with my Samsung refrigerator which Ali handled quickly as well as cleanly. I asked a lot of questions and he answered them so that I knew exactly what was going on.

2026年1月20日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your feedback! We’re happy to hear that Ali resolved the issues with your Samsung refrigerator quickly and professionally, and took the time to answer all your questions. We truly appreciate your trust in UltraFix Appliance Repair and look forward to assisting you again in the future.

5つ星のうち5の評価

Excellent service all around

Making an appointment was quick and easy. My technician Gadzhi was thorough and found the issue. He explained what needed to be repaired. He did the job and cleaned up after himself. He is professional and thorough. I highly recommend Ultra Fix and Gadzhi.

2026年1月21日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you so much for your wonderful feedback! We’re glad to hear that Gadzhi provided thorough, professional service and took the time to explain the repair clearly. We truly appreciate your recommendation and your trust in UltraFix Appliance Repair. We’ll be happy to assist you again anytime you need us.

5つ星のうち5の評価

Sadiq...the technician showed up…

Sadiq...the technician showed up promptly late in the evening to attend to our non-working refrigerator. He came to the house, diagnosed the problem, informed us of the total cost and came back the following day as promised to complete the job in less than 90 minutes. Great job, Sadiq!

2026年1月21日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your great feedback! We’re glad to hear that Sadiq arrived promptly, diagnosed the issue accurately, and completed the repair as promised. We truly appreciate your trust in UltraFix Appliance Repair and will be happy to assist you again in the future.

5つ星のうち5の評価

Was very friendly and knowledgeable

Was very friendly and knowledgeable. Fixed the problem made the dryer work for my wife while ordering the part to replace. Very happy

2026年1月20日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your feedback! We’re glad to hear our technician was friendly, knowledgeable, and able to get your dryer working while the part was ordered. We truly appreciate your trust in UltraFix Appliance Repair and are happy you’re satisfied with the service.

5つ星のうち5の評価

UltraFix Washing Machine Repair Service

UltraFix provided dates and times to choose from based on your availability. Text message updates were provided with information for service. Text messages were also sent when Repair Technician was on their way to the location along with ETA.

Vlad came out and diagnosed the washing machine and the faulty part that needed to be replaced. He explained what needed to be done and how much the total cost would be for parts and labor. He informed us that part delivery would take about 3-4 days. Vlad returned to replace the part and tested the washing machine. Vlad was very professional and answered all my questions.

I would recommend UltraFix as well as Vlad for your appliance repair needs.

2026年1月21日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your detailed and positive feedback! We’re glad to hear that our scheduling process, text updates, and communication made your experience smooth and convenient. It’s great to know that Vlad provided clear explanations, professional service, and completed the repair successfully. We truly appreciate your recommendation and your trust in UltraFix Appliance Repair.

5つ星のうち5の評価

Illia my technician came and diagnosed…

Illia my technician came and diagnosed my refrigerator and had parts ordered and installed with minimal wait on parts! He was extremely professional, polite, considerate and friendly even with my dog! I would recommend him and the company above all others.

2026年1月20日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you so much for your kind feedback and recommendation! We’re glad to hear Illia provided professional, friendly, and considerate service — even with your dog involved! We truly appreciate your trust and support, and we look forward to helping you again whenever you need us.

5つ星のうち4の評価

Quick diagnosis and excellent service…

Quick diagnosis and excellent service by Khalid. He diagnosed a problem with my Bosch dishwasher on Saturday, quickly ordered and then installed a new water pump on Tuesday. We were without our workhorse dishwasher for only two days. The only negative was the charge for the part. I later found it online at a quarter of the price I was charged.

2026年1月19日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your kind feedback! We’re glad to hear Khalid provided quick diagnostics and excellent service, and that we were able to get your dishwasher back up and running so quickly. We truly appreciate your trust and look forward to assisting you again in the future.

5つ星のうち5の評価

We needed service on our oven

We needed service on our oven, Vlad was able to come by the same day and do the proper repairs in a short amount of time. Highly satisfied with the overall experience, would highly recommend to anyone. Thank you!

2026年1月19日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your kind feedback and recommendation! We’re glad Vlad was able to provide same-day service and complete the repair quickly and professionally. We truly appreciate your trust and look forward to helping you again in the future.

5つ星のうち1の評価

1 Star

1 Star – Avoid This Company

I had an absolutely terrible experience with UltraFix and feel completely scammed.

They sent a technician named Vlad to look at my dishwasher (not powering on) and microwave drawer (not heating). He was in my home for less than 10 minutes and did not open or inspect either appliance internally. Without doing any real diagnostics, he claimed:

The dishwasher “needed a new computer”

The microwave “needed a new magnetron” and would take 2 hours to fix

I pointed out that the GFCI outlet was tripped, the plug looked burned, and there was no power at the outlet at all. When I asked how he could possibly diagnose a bad computer with no power, he couldn’t explain it, opened Google Translate, and wrote that he “knows his job” and “doesn’t need to look inside.”

That’s not diagnosing — that’s guessing.

For the microwave, he claimed he could tell the magnetron was bad “by the sound.” There was no sound.

Despite knowing something was off, I paid the $168 service fee.

After he left, I inspected the dishwasher plug myself. It was clearly burned/shorted. I went to Home Depot, bought a $5.98 replacement plug, replaced it myself — and the dishwasher turned on immediately and works perfectly.

So:

The dishwasher did NOT need a new computer

The unit wasn’t even getting power

The tech completely missed an obvious electrical issue

He tried to sell me an expensive, totally unnecessary repair

This felt like either extreme incompetence or an outright attempt to scam me.

I will be requesting a full refund and will be attaching photos as proof. This was one of the worst service experiences I’ve had. Do not trust this company to properly diagnose anything.

2026年1月13日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

We sincerely apologize for your experience and for the frustration this caused. This is not the level of service we expect from our technicians or represent as a company.

After reviewing your case, we have issued a full refund of the service fee. We appreciate you bringing this to our attention, as it helps us address internal issues and improve our quality control.

Thank you for the opportunity to make this right.

5つ星のうち1の評価

I m trying to contact anyone from this…

I m trying to contact anyone from this company no one respond , please call me as soon as posible (954) 459-1644

2025年12月18日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

We sincerely apologize for the inconvenience. You may call us directly at 888-998-6263. Thank you for your patience.

5つ星のうち1の評価

Beware!!!

Beware, do not use this company. I wish I checked the Better Business Bureau website before I used them. You will find multiple complaints against them. Our dishwasher was working but we noticed sometimes the soap pod wasn’t fully ejecting and it needed a new spray arm. Their initial technician came, ordered the wrong part, collected 50% of what was owed and left. About a week later, a second technician named Chingiz came, installed the wrong part, collected the remaining balance, turned our dishwasher on to cycle and told me he “wasn’t going to wait because it would take too long and to call him if there were any problems.” The dishwasher didn’t fully cycle, when I opened it, the digital display panel short circuited and would no longer turn on. I called the company right away and requested for the tech to come out again. He returned the following day and acknowledged that this was their error and that they would replace the display panel at no charge to us. I then called the company two days in a row requesting to speak with a manger but they would not return my calls. My husband called and they finally put him through to a manager who told him they would only reimburse us for the parts ordered or we could wait 9-10 months until the part they needed to come in to fix our dishwasher. They wouldn’t reimburse us for the service fee and damage they caused to the dishwasher. At the time we bought our dishwasher they were $800 dollars now the same model is $1200.

Next, I naturally left a poor review on Google. The owner responded to my google review encouraging us to call customer service again to come to a reasonable agreement. This was only to save face online. When I called again, the outcome was exactly the same except the manager then blatantly lied and told me the technician said our digital display was faulty. They lied to fit their agenda and accepted no accountability for their mistake. I reported them to the Better Business Bureau. I hope this review helps folks avoid what we went through!

2025年11月5日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

We sincerely apologize that your experience did not meet your expectations. We are taking your feedback seriously and will use it to improve our service going forward.

5つ星のうち1の評価

Insulted my wife did nothing and left - still got charged

Showed up to respond to a D90 code on our LG dryer. Technician told my wife to make sure she cleans the lint out - ran the dryer for 5 minutes then left - gave us an 85 dollar service fee. Low and behold - when we got an actually competent tech out from a different company - the vents were disconnected and blocked and had actual issues. Don't use them - they dont send certified techs, are rude, and overpriced. Save your money and get someone who can actually fix your problem.

2025年8月25日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

We sincerely apologize that your experience did not meet your expectations. This is not the level of service we strive to provide, and we will use your feedback to improve our training and service quality moving forward.

5つ星のうち5の評価

Service was excellent

Service was excellent. The technicians were very knowledgeable and quickly and efficiently diagnosed the problem with my dryer. They had to order a part and then a second part, but did not charge me any more than the original agreed-upon price. I would definitely use them again!

2025年9月2日
自発的なレビュー
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your kind words and for trusting UltraFix Appliance Repair. We’re glad our technicians were able to resolve the issue and keep the pricing as promised. We truly appreciate your feedback and look forward to helping you again in the future.

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