UltraFix Appliance Repair  レビュー 

144
•
TrustScore 5段階評価の3.5

3.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I scheduled an appointment which they gave me 10 to 1 window and last 45 minutes they notified me they would be late but never a specific time. When i made the appointment i told them i must leave my... もっと見る

5つ星のうち2の評価

He fixed the refrigerator but damaged my hardwood floors. You don’t drag a very heavy refrigerator with 1 pieces of cardboard under each caster and not expect to damage the floor. I sent them pictures... もっと見る

5つ星のうち5の評価

We have used UltraFix before with excellent results. This time was no exception. Refrigerator compressor failed, called UltraFix around 10am, by 2pm it was repaired and working well. The repairman, Vi... もっと見る

5つ星のうち5の評価

Sadiq...the technician showed up promptly late in the evening to attend to our non-working refrigerator. He came to the house, diagnosed the problem, informed us of the total cost and came back the f... もっと見る

企業が回答しました

企業情報

  1. 家電修理業
  2. ・
  3. 小型家電修理業
  4. 洗濯機・衣類乾燥機修理業
  5. 電子レンジ修理業
  6. 冷蔵庫修理業

当該企業による記述

At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.


連絡先

3.4

まあまあ

TrustScore 5段階評価の3.5

144件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 36%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.4

すべてのレビュー

(144)

過去12か月のレビュー数: 39件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very quick reply to fix my appliance

I called on Friday afternoon and an Applicance Technician came that same day, later in the evening. After ordering the part , he came back Monday morning to fix my dryer.
Kyle, the applicance technician, did an excellent job and was very friendly and helpful with my dryer.

2024年9月30日
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your kind feedback! We’re glad we could assist you quickly and that Kyle provided friendly, helpful, and professional service. We truly appreciate your trust and look forward to helping you again whenever you need us.

5つ星のうち1の評価
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

We sincerely apologize for the inconvenience this caused. This is not the level of service we strive to provide, and your feedback will be used to improve our scheduling and follow-up processes going forward.

5つ星のうち5の評価

Quick and efficient

2024年10月1日
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your feedback! We’re glad to hear the service was quick and efficient. We truly appreciate your trust and look forward to helping you again.

5つ星のうち4の評価

Gasham was great in fixing my fridge…

Gasham was great in fixing my fridge and washer too!

2024年8月20日
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your kind feedback! We’re glad to hear Gasham did a great job fixing both your fridge and washer. We truly appreciate your trust and look forward to assisting you again in the future.

5つ星のうち5の評価

On time

On time, fixed problem, communicated well. The serviceman did a professional job.

2024年9月11日
UltraFix Appliance Repair  ロゴ

UltraFix Appliance Repair からの回答

Thank you for your kind feedback! We’re glad to hear everything was handled professionally, on time, and with clear communication. We truly appreciate your trust and look forward to helping you again.

5つ星のうち3の評価

To long of a turn around time

Not very happy with the turn around time, 10 days for a part is way to long to leave someone waiting ,then when the part came in it was the wrong part . We had to wait another 6 days . I just hope the washing machine has no issue !

2024年9月11日
5つ星のうち1の評価

After an jnitial consultation

After an jnitial consultation, I paid $1800 for the technician to order new parts. Two weeks later he came back and not only was he not able to fix the problem with our oven, he broke the oven door. Two weeks from there, I called to check in on the status of our problem and the person I spoke with said our issue could not be fixed and that we would be issued a refund - about six weeks from our first call! Now I am still waiting to receive our refund. The language barrier between myself and everyone I spoke to from this company is also very challenging.

2024年9月9日
5つ星のうち5の評価

There was ZERO Drama

There was ZERO Drama. The stackable washer/dryer was fixed in days, a competitor forced me to wait nearly 6 weeks for the same issue, at twice the price. I was notified within 30 min of their arrival so everything happens as promised.

2024年9月7日
5つ星のうち5の評価

Paul

Paul, the technician, was competent and pleasant. He quickly diagnosed the problem and the company repaired the refrigerator as soon as the replacement part arrived.
The company communicates via text message when a technician is dispatched to your home.
I highly recommend their service.

2024年8月3日
5つ星のうち2の評価

16 days is too long

It took far too long, 16 days. (8/10 thru 8/26). Cost far too much $710. Repairman on two different occasions misinterpreted the diagnostic blinking light codes. I have one of two parts installed that I suspect was not needed but I paid for.

2024年8月10日
5つ星のうち2の評価

their technician showed up on time

their technician showed up on time, I explained the issue I was having with the washer. He spent the next 30 minutes online looking for a solution rather than using diagnostic equipment or using his knowledge. He eventually said my drain pump was bad but he didn't have a replacement with him. He gave me the part number and told me it was just 2 screws and 1 wire and was easy to replace. I ordered the part, put it in, just 15 minutes. I ended paying $85 for bad advice as there was no difference after installation. Same problem. The technician used the Internet to diagnose the problem. No knowledge of what he was doing. I sent them a response but they never took the time to respond back. Don't let the 4.9 rating fool you as it did me. no knowledge of what they are doing.

2024年8月12日
自発的なレビュー
5つ星のうち4の評価

The service tech

The service tech, Adem, check the lines. He was able to tell me what as needed, no longer available, and n approximate cost for the repair. Based on that information, I was able to make my decision.

2024年8月1日
5つ星のうち2の評価

The dryer "works" but not as good as it…

The dryer "works" but not as good as it did before but I guess it's fixed because the smell gas/burning smell isn't as strong, but still present.

Also, the technician first denied any smell after repair. And it wasn't until I left an awkward silence and deep tare until he admitted it did. He did, then said, it will go away in a few days. On day two and still smells like burnt/gas, but I want to I want to honor the agreement.

I let the company that the technician agreed to come back for free to fix it, it still smells.

2024年8月3日
5つ星のうち5の評価

The technician was outstanding

The technician was outstanding! Diagnosis of the problem was quick and complete. Troubleshooting allowed a lower cost temporary fix. Final solution was well explained and quote was furnished promptly. Final installation was clean, efficient, and well done. Will make Uktrafix my first call for all appliances repair!

2024年7月16日

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