UltraFix Appliance Repair  レビュー 

i regret using this company, I will give it zero stars if possible. They will change the time of your appointments with you and tell you A hour or two before they’re supposed to come they have no regard for the fact that they are scheduling time with other people schedules. When they can come, they come with minimal supplies they charge a diagnostic fee which is standard however, they charge a diagnostic fee and then bring no gear. We had a washer issue where it wasn’t draining. They came Almost late and since it was going to collide with my schedule, I asked to cancel and they said no they would still charge for diagnostic fee so I had them come rearrange my schedule to make sure they could come on the second appointment so I could be here in time and they did a diagnostic on my washer. They filled my washer and then left it filled with water saying they could not do the repair for another week. I asked him if they could help drain it and then they asked me to get supplies to help them drain it. They do not have any supplies they come in a normal car not a truck. My sister and I drained it. They saw no issue with leaving my washer filled with water for a week while they waited to get the part to fix it. They finally came today to fix it, and when they’re unplugging the drain the tech asked me hey do you have a floor towel? If they’re doing a service they shouldnt have left my washer full of water and had me drain it and they shouldn’t have needed me to provide supplies for them. They use your stuff without permission. They were using the stuff around the washer to suppor it so It wouldnt ruin the wall when they were moving it out without asking me if they were allowed to. I made a mistake of having them do the dialogistic go with another company. They think it’s OK to charge you even if they don’t show up they think it’s OK to leave a washer full of water in the house for a week until they can get the part and won’t drain it for you and they think it’s OK to use clients materials to fix issues. If we could fix it ourselves we won’t be calling them. The picture showed here is when they flooded my floor with water from when they pulled up a drain pump because they couldn’t get a floor towel and we’re asking to use my paper towels and my floor towels at my home. They should bring the supplies with them not ask the customer to provide these things. He also ran a test load, which is still running as I’m making this review and left before it finished so I’m not even sure if my washer is actually been fixed. But before they left, they insisted, Ipaid them this company legit only care about the money go with anyone else. After this, I’m legit gonna have to clear out that area and mop it to make sure there’s no water in the machine cause I’m not sure they did it properly. And I probably have to go hire someone else to fix it is a huge waste of time. If you do hire this company be prepared to have all the equipment they’re gonna need at your house so they could use it.

Tech had to come back and really botched the job. The dryer has been running hot ever since so I contacted another company. Can not recommend this company with a good conscience

Dishwasher repair. Two visits so far. Both visits technician arrived super late. Second visit and the technician refused to test his work and now the dishwasher is still not drying properly. I have contacted the company with this complaint. We'll see.

Technician (Elmir P) was very professional and delivered exactly what he promised. Would use the service again-

Ali from ultrafix appliance repair service from baksville rd Pittsburgh was very efficien,polite, friendly and knowledgeable. Fixed my gas dryer and answered all questions. Highly recommend him, great work.

please do not use these people. i saw their high review rating on google and decided to hire them to repair my samsung front-loading washer. their technician came over and quoted me $373.46 to fix my washer. he said i had to pay half upfront and the other half after the repair was finished. he said he had to go get the part and would be back the next day.

he comes to my house the next day but doesn't call or knock at my door. he waits outside looking over his equipment for about 15 minutes and then decides to drive away. i go outside to catch him and ask where he is going. he tells me he thought i wasn't home, so he was going to leave(and probably charge extra). i asked why he didn't call or even try knocking at my door. he just smiles, ignores my question, and says "ok i fix now?"

he said it would take about 1 hour to fix everything. 2.5 hours later he says he is finished and said "may i use your restroom?" i of course said no problem and showed him where it was. when i went to check on him because he was taking so long, i noticed that he was using my restroom to clean his equipment. that to me seems pretty unprofessional. he made a huge mess and left.

when i used my washer for the first time after the repair, it started shaking wildly during the spin cycle. it had never done this before. when i heard a few popping sounds, i turned it off immediately and saw that some plastic pieces had broken off from the inside. i called ultrafix to tell them about the issue. they sent over another technician the next day. i tell this technician what happened. he doesn't even open up my washer to check on the problem. he just looks at it from the outside and tells me that it is going to be a minimum $650+ to fix it. i told him i already paid $373.46 and that they need to fix my washer. he laughs and says "ok then you have to pay me $75 for just coming out here and i will leave." i ask him "you want me to pay almost 1000 dollars to repair my washer that is $700 brand new?" he laughs again and demands that i pay $75 for his time. i told him to leave my house and called ultrafix again. they kept telling me that they will call me back but they never did.

DO NOT USE THESE PEOPLE. felt like a scam.

I hired them to fix a wine cooler. Their communication and customer service was good and professionally done. The technician, Gasham, showed up and diagnosed the problem as the thermostat. Said they had to order the part from France and it would be 5 days. Came back 5 days later, installed the part and said it was working fine. An hour later when the compressor still hadn't shut off, I had to manually turn off the unit. Called the company and they scheduled a recall appointment that day which did not happen. Gasham came back the next day and ordered another thermostat. Didn't work. Ordered a third. Didn't work. At this time I told him that 1 of 3 things was happening: It was not the thermostat, the thermostat was put in wrong or it was the wrong thermostat. I asked for my money back and am still waiting for the check. In the meantime, I hired another company who looked at it and knew it was the WRONG THERMOSTAT. Don't use them for wine coolers.

I went to try to talk to them about a repair in Pittsburgh. They claim to have two locations, so I went to each of them.
One was a Lowes Store and the other was a Staples store.

I needed a dryer repair which the repairman described as standard for a Kenmore dryer. "I've done hundreds of these" He did the repair and ran the dryer to prove it was working so we paid him. It stopped working a few minutes after he left. He came back later that night with the right part. He said he knowing glued the wrong part in the dryer and the glue must have melted.

Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair.

The above sentence is what corporate has posted to this website. When I escalated to management for a refund the said the only recourse is for me to return the parts.

They are not all concerned with customer satisfaction!!

I could not remove the water filter from my refrigerator as it was stuck. I contacted this company to help me with this service. They told me there would be an $85 service charge that would be applied to the cost of the job. It took the tech less than 5 minutes to remove the filter, and it did require using a tool (I didn't watch to see what it was). He tried to charge me $200. After complaining, the price was dropped but not to $85 which was much more appropriate for the work provided. I have always been able to perform this task in the past, but I did not have the strength to manage it this time. I would not recommend this company and I will be contacting Harris County's 2025 Homeowner Referral Guidebook staff to report my complaint.

This was quite the experience
I am continuing to post everywhere as their unethical and quite frankly frightening ‘service’ to warn other single women to beware
First there was the barely concealed anger of Goshan ( who wanted paper towels, I use cloth, and didn’t like the installation hoses sent him into a fury)
To the absurd prices ( $220 for a dishwasher pump $550 for the repair)
Willingness to bargain ( ended up at $300)
To his refusal to leave until I gave him my forte installed pump
To his inability to demonstrate it was repaired

The incorrect pump installed was silaconed into place

I stopped the check ( will allow you to pay with credit card for 4%)

And because he took my old one ( pressured me and refused to leave l. I did write a police report)

I now will likely have to send my newish dishwasher to the landfill

Beware

Charged senior citizen $375 for less than hour's work and left without fixing problem. Do NOT trust these people!

This is a very unethical business. I reviewed them on google and somehow they were able to take down the review unethically. They also tried to bribe me with 100.00 prior to take down my review. Everything you get done by this company cost $500.00 to $600.00. They do NOT stand behind their work. I now have to get another company to fix it. Also it takes them a week to get a part in. If you phone Don's appliances they ship the part to you the next day. Very unethical bussines. Please be aware.

They took my address down incorrectly and the repair man went to the wrong house. The repair man ordered the required parts and came back for the repair. When he came back with the parts, it took him a long time to make the repair. We found two screws on the ground after he left. I hope they were not vital for the correct operation of the dryer. The repair man destroyed my lint screen during the repair process. He said he would order me another lint screen. It 24 days to receive it after texting and phoning him and the company.

I am wary of recommending this company based on our experience. We had a dryer repair performed by a technician from this company and when leaving the property his car damaged the stairs to our condo building (pictured). When we emailed the company to report this they advised us to go ahead with the repair and the cost would be reimbursed. Several months, phone calls and emails later and the company now says it is not responsible and gave us the cellphone for the technician to ask that he directly pay this cost. The representative told me that the company is only responsible for appliance repairs but not for the workers they send or actions they perform on the property. I have never heard of a company not taking responsibility for workers sent to people's homes. Lesson learned.

Yo, I just had my refrigerator worked on by Aydin, and let me tell you, it was a great experience! This dude was dope..he figured out what was wrong super quick and really took his time to explain everything. He even set me up with a temporary fix that didn’t break the bank, so I could keep using my appliance while waiting for the final repair. What really stood out to me was how he laid out the final solution and got me a quote fast. I’ve seen some low reviews floating around, and honestly, I don’t get it. My experience was top-notch. Wishing you all the best guyss!

Poor job quality. Had my compressor in my LG refrigerator replaced about a year ago. My refrigerator has stopped cooling and making ice for about 3 to 4 now. I brought in a different technician to take a look at it, only to find out that the freon has leaked all over. The technician told me that once a compressor is replaced, one other component is supposed to be changed with it. This, ultrafix didn't do. I'm totally disappointed. This cost me additional $250.

Very nice and professional. Very knowledgeable about my dryer. I recommend Utrafix Appliance Repairs to my friends

The work I had hired them to do was done very well. My washing machine works perfectly. I would recommend them to anyone who needed their service.

Today, Rick came to fix my washing machine. He was kind, courteous, extreme neat, and most importantly honest. He came with all the parts that were needed for a successful replacement only to find out, the machine had other hidden issues. He honestly said, it would be cheaper to purchase another machine instead of paying for additional parts. What shocked me the most, after spending 3 hours working on my machine, and installing new parts he did not charge me. He said, we are unable to fix it so no charge except the service charge. How many appliance repair companies offer that? I have told so many neighbors about this experience and Ultrafix Appliance will be having many newer customers. I highly recommend this company especially Rick.
Thank you, Rick, and I did purchase a new LG tonight.