UltraVPN レビュー 

771
TrustScore 5段階評価の2.5

2.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

UltraVPN habe ich meist problemlos nutzen können. Der Preis für die Nutzung war angemessen. Es drohte die Erhöhung auf den "Normalpreis" - der mir nun nicht mehr angemessen erschien. Auf die Anfrage... もっと見る

5つ星のうち1の評価

pisalem do Was pare razy... Posiadam odnowiana, roczna subskrybcje programu. Nie moge go uruchomic ani na tablecie ani na Note9. Moze cos w koncu z tym zrobicie! W sumie to i tak nie spodziewam si... もっと見る

5つ星のうち5の評価

Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-da... もっと見る

5つ星のうち1の評価

Absolutely no support can never speak to a support tech just email work around 3 times told them iOS iphone keep getting do this on your computer, bon had to constantly reloaded worked great when loa... もっと見る

企業情報

  1. VPN サービス
  2. インターネット サービス プロバイダ

UltraVPN について

当該企業による記述

About Us:

UltraVPN offers the best synthesis of benefits, value, and cost. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. Unlike VPN services that rely on virtual servers, we ensure optimal performance by using 830+bare metal servers in 125 locations worldwide.

Additional Features:

  • Up to 5 unique users with up to 5 device connections each.
  • Available for Windows, Mac, iOS, Android, Linux, Smart TV, Routers, and Chrome.
  • 830+ bare metal servers in 125 locations.
  • 24/7 live chat and email support from our Customer Service team.
  • ULTRAVPN Premium uses Hydra, a proprietary protocol awarded for reliability and speed, but users can connect to other protocols like OpenVPN and IPSec, too.
  • SmartVPN allows users to select apps and domains to bypass the VPN.

Dark Web Scan

Dark Web Scan keeps user information safe even across the dark web by searching, tracking, and notifying users of anything that could compromise their security.

PassWatch Password Manager

PassWatch safely stores user log-ins and account information while automatically generating new and secure passwords to protect data and prevent unwanted access from hackers and identity thieves.

30-day Money Back Guarantee:

Your satisfaction is our top priority. If you decide during the first 30 days, that our service is not the product for you, we'll refund your subscription fees in full.

About UltraVPN:

UltraVPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites from any device, anywhere—at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.



連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

771件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 60%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.7

すべてのレビュー

(771)

過去12か月のレビュー数: 7

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Don't use UltraVPN

Vpn does not work, their support are useless. Vpn does not connect keeps disconnected and when it connects, it does not hide your real ip address. It says that you connected to UK but get a US ip address

2024年8月3日
自発的なレビュー
5つ星のうち1の評価

This company is thieves and scammers!

This company is thieves and scammers!! I haven’t used the company’s services for several months and have liquidated my account. But the company continues to regularly write off money. My numerous letters are answered that they will stop writing off money and continue writing off.

2024年7月3日
自発的なレビュー
UltraVPN ロゴ

UltraVPN からの回答

Hello, we are sorry for any inconvenience caused. We have escalated your contact to our support team and it is currently being looked into. For further concerns, please contact our support team at support@ultravpn.com. We appreciate your understanding! Regards, UltraVPN Support Team

5つ星のうち1の評価

Disgusting Company

Disgusting customer service, fraudulent company, will take your money and not reply to emails, have contacted them for over a month. Promise a refund and nothing comes though. DO NOT use this VPN, there is nothing positive to say about this organisation, they clearly use bots because if they did actually use real people for the chat and replying to emails, their staff are imbeciles.

I would give it -5 stars if I could.

2024年5月27日
自発的なレビュー
UltraVPN ロゴ

UltraVPN からの回答

Hi Lyndal, we are sorry for any inconvenience caused. We have escalated your concern to our support team and this is currently being looked into. For further concerns, please contact our support team at support@ultravpn.com. We appreciate your understanding! Regards, UltraVPN Support Team

5つ星のうち2の評価

Beware of overcharching

Beware of potential overcharging at the time of renewal. The positive side, that when I complained about the overcharge, I cancelled the service right away and the refund was given the same day.

2024年5月16日
自発的なレビュー
5つ星のうち1の評価

This Company fraudulently charged my…

This Company fraudulently charged my credit card for an alleged subscription without my request, consent or authority! This is THEFT! Then I requested a refund and cancellation, and it sends back an email asking for more detailed credit card info!! THESE PEOPLE ARE THIEVES & SCAMMERS!!

2024年4月28日
自発的なレビュー
UltraVPN ロゴ

UltraVPN からの回答

Hi, Scott! We sincerely apologize for any inconvenience caused. We are here to help. We would like to let you know that your concern is already under investigation. Our support team will contact you as soon as an update is available. We appreciate your understanding!

5つ星のうち5の評価

Refund

I subscribed to UltraVPN but unfortunately it didn't work in certain locations. I contacted them to cancel my subscription, when I eventually gave them the correct information about my account they refunded me the next day. Excellent customer service who went above and beyond to help me. Very satisfied with their overall service.

2024年3月21日
自発的なレビュー
5つ星のうち1の評価

This company is absolutely horrible and…

This company is absolutely horrible and I would not recommend them. Once I had already paid for their services, it was determined that they did not provide VPN services for television viewing. In light of trying to cancel their services well within the 30-day trial period, this did not happen. Finally, I was able to speak to a representative, but unfortunately it was after the 30 days and all the rep could do was recommend that I use the service with other mediums. I live overseas and only needed it for watching TV. I work in an electronics store and I will definitely recommend to my customers that any other company is more reputable!

2024年3月10日
自発的なレビュー
5つ星のうち5の評価

Good customer service!

I asked for a refund after buying subscription not knowing that it does not have app for Fire TV and they kindly replied and refunded me.

2023年12月6日
自発的なレビュー
5つ星のうち1の評価

I never signed up for this and I'm…

I never signed up for this and I'm being charged 47.88. Please refund my money now. How do I contact you and talk to an actual human? KB

2023年11月20日
自発的なレビュー
UltraVPN ロゴ

UltraVPN からの回答

Hello! Unfortunately, we are not able to locate the charge or the account associated with the charge. We have sent you an email with a few questions regarding your concern as we need more details and hope to hear from you. Thank you for your patience and understanding!

5つ星のうち5の評価

Great forthcoming customer service

Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-day money back claim. Cancelled the package before the 30 days, but didn't know that I needed to get in touch in a separate email. Contacted them and got a really great customer service. I received timely replies and Gabriel processed the refund. Thanks much and I look forward to subscribing. It was so far the best tool compared to the others.

2023年10月31日
自発的なレビュー
5つ星のうち1の評価

Product not fit for service

Product not fit for service, not compatible with Amazon firestick. Company won't refund. Stick to Surfshark or Xpress vpn

2023年10月31日
UltraVPN ロゴ

UltraVPN からの回答

Hello Sacha! We are sorry for this and the inconvenience is deeply regretted. For now, we only have limited platforms that are compatible with our VPN. We will send you a follow-up email. Thank you for your understanding.

5つ星のうち5の評価

Good customer service

I couldn't get UltraVPN to work with a particular service, so it turned out not to be suitable for my needs. Their customer service tried to troubleshoot but they were true to their word; cancelled and fully refunded with no problems. Would gladly recommend/use for future if needs changed.

2023年10月19日
自発的なレビュー

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