I have been going through a very difficult trying personal problem and had the absolute pleasure of dealing with 2 amazing gentleman Nic and Paul who have been absolutely amazing gone above and beyon... もっと見る
企業が回答しました
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I’ve had a great experience with Umbrella.co.uk so far. The customer service has been excellent, with the team being friendly, responsive, and very helpful throughout the process. The onboarding... もっと見る
I’ve recently started with Umbrella.co.uk and have been very impressed with how quick and efficient the onboarding process was. Mollie handled everything promptly and professionally, completing the s... もっと見る
企業が回答しました
"Excellent payroll service! I have been using their platform for a while now, and my payments are always accurate and strictly on time. The entire process is transparent, reliable, and completely stre... もっと見る
企業が回答しました
企業情報
当該企業による記述
Umbrella, Limited & CIS services for contractors Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advisers will provide a free personal illustration and help you choose the best, compliant solution for your circumstances. Affected by IR35? Speak to our expert advisers today.
連絡先
Bollin House, Bollin Link, SK9 1DP, Wilmslow, 英国
- 01625 546610
- newsignups@umbrella.co.uk
- umbrella.co.uk
4.7
優良
1647件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from Mollie.She…
Excellent service from Mollie.She answered all of my questions patiently , promptly and provided all the information I needed with a great attitude. Thank you for the amazing help
2026年8月20日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you so much for your lovely review! 😊 We’re delighted to hear that Mollie was able to answer all your questions patiently and promptly, and provide you with all the information you needed. We’ll be sure to pass your fantastic feedback on to her — she’ll be thrilled! ⭐
Thank you again for taking the time to share your experience!
Umbrella.co.uk からの回答
Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that you received excellent support and that our customer service team went above and beyond. We really appreciate you taking the time to share your experience! ⭐
Thank you so much
Thank you so much for such a comprehensive call. You made the registration process easy for me, who’s not used to working through an umbrella company, and answered all my questions. Again, thank you Hannah!
2026年8月18日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you so much for the review Gloria! We are over the moon you are happy with the service Hannah gave you 😀
Had phone call as was recommended to…
Had phone call as was recommended to them my friend. Cameron was very welcoming and explained the process and it was very quick followed up with emails. Very efficent
2026年8月17日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you for your review and taking the time to leave feedback for Cameron. We are thrilled you have been happy with the service and thank you also to your friend for recommending you to us!
Having worked as a self employed…
Having worked as a self employed contractor for many years, i have experienced working through multiple umbrella companies.
I can honestly say that Umbrella Uk Ltd are by far the most professional company amongst all the others.
I strongly recommend this company.
2026年8月14日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you so much for your fantastic review! ⭐
It means a lot to hear that, having worked with multiple umbrella companies over the years, you consider Umbrella.co.uk to be the most professional. We pride ourselves on providing reliable, professional support to contractors, so your feedback is fantastic to hear.
Thank you for your recommendation and for choosing Umbrella.co.uk! 😊
I have just started with…
I have just started with Umbrella.co.uk.
The initial onboarding process has been promptly and professionally done by Molly.
Regards
Alec
2026年8月13日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you so much for taking the time to leave a review. Mollie is thrilled you were happy with the service she gave, and we look forward to supporting you with your contracting career. 🤩
Nico and charlotte have been excellent…
Nico and charlotte have been excellent help! Made all the process easy and handled any situation i would usually find stressful. My current injury rendered me out of work and these guys have helped me massively with my financials. Highly recommend
2026年8月6日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you so much for your fantastic review! We’re delighted to hear that Nico and Charlotte were able to make the process feel easy and stress-free for you, especially during what sounds like a challenging time.
We’ll be sure to pass your lovely feedback on to both Nico and Charlotte — they’ll be thrilled to know they made such a positive difference. Wishing you all the very best and a speedy recovery!
Umbrella.co.uk からの回答
Thank you for taking the time to leave a review!
We're delighted to hear you had a great experience with Umbrella.co.uk. Providing a professional and straightforward service is what we strive for, so it's fantastic to know we met your expectations.
We really appreciate your feedback and look forward to supporting you again in the future.
Umbrella.co.uk からの回答
Thanks for the review - we really appreciate the feedback and are thrilled you were happy with the service 😊
Really nice. £26.43/w. Could be £20/w.?
Really nice! Professional, but could be cheaper. Thanks.
2026年8月4日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you for taking the time to leave us a review. We're really pleased to hear you found our service professional and had a positive experience with us.
We also appreciate your feedback regarding our weekly margin. We continually review our pricing to ensure we provide great value alongside a fully compliant payroll service and the support our contractors expect. Thank you again for your comments, and we hope to continue supporting you in the future.
Do not use this company
I would strongly advise against using this company. They add on extra charges and they do not respond to requests for information on why they have decided to do this. I made a complaint some time ago and I have still not heard from them.
2026年6月1日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you for taking the time to leave your feedback. We are very sorry to read that you feel this way, as this is certainly not the level of service we aim to provide.
If there is anything we can do to assist you and help resolve the issues you refer to, then we would encourage you to get in contact again with us and speak with a member of our management team.
Good reliable service
Good reliable service. Three years without any issues - other than those caused by user error! Rapidly resolved when any issue arose. Thanks!
2026年7月5日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you so much for taking the time to leave us a review and for trusting Umbrella.co.uk over the past three years.
We're delighted to hear that you've found our service to be reliable and that, on the occasions when issues have arisen, our team has been able to resolve them quickly. We also appreciate your honesty about the occasional "user error"—it happens to the best of us!
Thank you again for your continued support. We look forward to being here for you for many more years to come.
Charlotte is amazing and very helpful
Charlotte is amazing and very helpful - all the staff are I have never had any issues.
2026年7月31日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you so much for leaving a review for Charlotte and Umbrella.co.uk. She is over the moon that you have been happy with the service she gave you!
Mollie has been helpful
Mollie has been very communicative, providing clear answers and fast responses. I would recommend based solely on their customer service.
2026年7月21日
自発的なレビュー
Umbrella.co.uk からの回答
We're delighted to hear that Mollie kept you well informed, responded quickly to your queries, and provided clear, helpful answers throughout. Delivering excellent customer service is something we pride ourselves on, so it's wonderful to know your experience reflected that.
I'll be sure to pass your kind words on to Mollie—she'll really appreciate your feedback.
Thank you for your recommendation and for choosing Umbrella.co.uk. We look forward to continuing to support you throughout your contracting journey!😊
Excellent service
Excellent service. Available for quick questions and gave great support
2026年7月28日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you for leaving a review! We really appreciate your feedback 😊
Great Service from the beginning.
Mollie was really helpful and informative and able to answer all of my questions. Thanks for your help Mollie.
2026年7月28日
自発的なレビュー
Umbrella.co.uk からの回答
We're delighted to hear that Mollie was so helpful and informative, and that she was able to answer all of your questions. We know how important it is to feel confident and well informed, so it's great to hear she provided the support you needed.
I'll be sure to pass your kind words on to Mollie—she'll really appreciate your feedback.
I have just registered my contract with…
I have just registered my contract with them today and I am not able to validate at this point in time.
2026年7月28日
自発的なレビュー
Umbrella.co.uk からの回答
We completely understand that it's still early days, and we appreciate you choosing Umbrella.co.uk for your contract. We hope your registration process has been straightforward and that your experience with us continues to be a positive one.
If you have any questions or need any support along the way, our team is always here to help. We look forward to working with you and hopefully earning a 5-star review in the future!
Quick and easy
2026年7月24日
自発的なレビュー
Umbrella.co.uk からの回答
Thanks for the review - we really appreciate it 😊
Umbrella.co.uk からの回答
Thanks for the review! We appreciate the feedback 😊
Mollie Burgess was really friendly and…
Mollie Burgess was really friendly and helpful. Her help allowed me to successfully register for payroll again so I can get paid on time. Thanks Mollie
2026年7月23日
自発的なレビュー
Umbrella.co.uk からの回答
Thank you so much for your lovely review!
We're delighted to hear that Mollie was so friendly and helpful, and that she was able to get everything sorted so you could register for payroll and be paid on time.
I'll make sure your kind words are passed on to Mollie—she'll really appreciate your feedback.
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