A fab experience in the Lincoln store. My daughter is moving up to secondary school in September and for the first time have had to go to a uniform stockist. I’m so please I chose Uniform D... もっと見る
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Excellent customer service, advice and guidance on size's. I needed to make a short notice order, I was advised there was no guarantee but they would do their best to get the items ahead of the start... もっと見る
Having made an online order for my daughters new senior school uniform I needed to exchange a few items which I'd guessed sizing for. Shayla in the West Byfleet store couldn't have been more helpful,... もっと見る
From Sending A Email Regarding A Size Skirt Not Stocked Online and Enquiring If It Was Possible To Get One,The Amazing Service Starts From There. The Cusomer Care Given Is Not Only Helpfull But A R... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Uniform Direct ® are ★ suppliers of School Uniforms ★ . Uniform Direct offer THE COMPLETE SOLUTION for Schools & the LOWEST prices in the industry. Uniform Direct Design, Manufacture, Retail & Supply School Uniforms and Schoolwear accross the UK.
連絡先
Bethesda Place 3000, 27103, Winston-Salem, 英国
- uniform-direct.com
4.7
優良
994件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 16％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very fast delivery June 24
Very fast delivery June 24. Thanks for getting us the uniform so quick. Well made and good quality.
2024年6月19日
自発的なレビュー
Uniform Direct からの回答
Hello.
Thank you for your 5-star review! We’re delighted to hear that you were pleased with our fast delivery and the quality of our uniforms. Your feedback means a lot to us, and we can’t wait to assist you with your future uniform needs!
Kind Regards,
Uniform Direct
Good Customer service!
Good Customer service!
Ordered some uniform over the phone and needed advise on sizing, they were very patient and offered advice on size blazer I should get for my son as he is very tall! Arrived on Saturday and everything was perfect (He was a 33in chest size - but I got 36in blazer size to leave room for jumper underneath and he is 165cm tall at only 11 years. Fits just right and arm length was quite generous!)
2024年6月7日
自発的なレビュー
Uniform Direct からの回答
Hello.
We’re thrilled to receive your 5-star review! It’s fantastic to know that our customer service team was able to provide the right advice and that the blazer fits your son well. Your feedback means a lot to us, and we appreciate your kind words. Thank you for choosing us for your school uniform needs!
Kind Regards,
Uniform Direct
Very fast delivery!
Ordered 5 items on Thursday evening and they arrived on Saturday morning!
2024年6月15日
自発的なレビュー
Uniform Direct からの回答
Hello MrsL.
Thank you for your 5-star review! We’re delighted to hear that your order arrived so quickly. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to serving you again!
Kind Regards,
Uniform Direct
Absolutely amazing and took like 1 to 2…
Absolutely amazing and took like 1 to 2 days to arrive.
2024年6月13日
自発的なレビュー
Uniform Direct からの回答
Hello Stacey.
Thank you for your fantastic review! We’re thrilled to hear that you found our service amazing and that your order arrived so quickly. Your satisfaction is our top priority, and we look forward to serving you again!
Kind Regards,
Uniform Direct
Very fast delivery
2024年6月5日
自発的なレビュー
Shocking Customer service
I have ordered a jacket in my child’s size, it arrived too small. I Emailed uniform direct asking to exchange the jacket for a bigger size and they said the items are non returnable because they are made to order? It has not been tailor made to my childs measurements , it is a generic size. I’m sure there will be another child who will need the size I’ve got so they will be able to resell it .. I’m now stuck with a jacket that’s too small and need to pay again for another jacket! Shocking. Most companies let you exchange items.
2024年6月3日
自発的なレビュー
Prompt, well packaged delivery
As always, quick delivery, with free postage and well packaged. I've been waiting to place this order for some time as the credit/debit card option has not been available (only Paypal) so you nearly lost a customer but I waited as I understood you were changing your payment systems and I like the quality of your items compared to other suppliers.
2024年6月1日
自発的なレビュー
super fast delivery in time for school
2024年6月1日
自発的なレビュー
Awesome buying experience
Awesome buying experience. The items were of good quality and the delivery was super quick!
2024年5月23日
自発的なレビュー
Uniform Direct からの回答
Hi Agnieszka.
Thank you for taking the time to leave a review.
We are pleased to hear that you received your order quickly and you are happy with the service provided, we pride ourselves on excellent service and we are happy we achieved this for you.
Thank you for shopping with us.
Kind Regards.
Uniform Direct
Easy to order online.
Easy to order online.
Ordered Thursday night, arrived Saturday morning. All fab.
2024年5月2日
自発的なレビュー
Uniform Direct からの回答
Hi Sally.
Thank you for this amazing 5 star review!
We are pleased to hear that your order arrived quickly and the online ordering process was easy to use.
Thank you for shopping with us.
Kind Regards.
Uniform Direct
Uniform Direct からの回答
Hi Graham.
Thank you so much for your kind words! We’re thrilled to hear that your experience with our service was up to the mark. Our team works hard to ensure prompt delivery, and it’s rewarding to know we’ve made a difference. Enjoy the new uniforms, and we look forward to serving you again!
Kind Regards.
Uniform Direct.
Super fast
Super fast processing the order and delivering in just 2 days of the order.
2024年5月2日
自発的なレビュー
Uniform Direct からの回答
Hi Miss Kelly
A huge thank you for your fantastic review! We’re delighted to hear about your positive experience with our super fast processing and delivery. It’s our pleasure to provide you with the service you deserve, and we’re glad everything arrived on time. Your feedback is greatly appreciated, and we can’t wait to assist you again in the future!
Kind Regards.
Uniform Direct.
Work experience people are good…
Work experience people are good especially the manager she’s really helpful when I needed support.
2024年5月2日
自発的なレビュー
I ordered a blazer for son in the…
I ordered a blazer for son in the Staines branch. Lovely service and friendly helpful staff.
2024年4月20日
自発的なレビュー
Uniform Direct からの回答
Hi Zoltan.
Thank you for your glowing feedback! It’s fantastic to know that our efforts to provide great customer service and speedy delivery have been recognised. We’re committed to maintaining this level of service and are grateful for customers like you. Looking forward to your next visit!
Kind Regards.
Uniform Direct
Uniform Direct からの回答
Hi Uzma.
Thank you for your 5-star review! We are so pleased to hear that your order arrived quickly, we appreciate your feedback.
Kind Regards.
Uniform Direct
Had to set up PayPal in order to pay.
Using the website to find the school was easy. When paying the only option was PayPal so I’ve have to set up a PayPal account. Because of work commitments I’m unable to visit the closest store so need to get a delivery. If I was able to use my card on the website it would have been better for me.
I ordered on Monday got an email on Tuesday saying that it was despatched with Royal Mail (not arrived yet it’s only Wednesday when I was asked to do review) so the speed of dispatch can not be faulted.
2024年4月15日
自発的なレビュー
Uniform Direct からの回答
Hi Ann.
Thank you for taking the time to leave a review and providing us website feedback. We are sorry that our Paypal Payment option caused a little difficulty.
We have now implemented card payments back onto our website for quick and easy check outs, please do not hesitate to reach out to our customer service team in the future should you require any payment assistance.
Thank you for shopping with us.
Kind Regards.
Uniform Direct
Really speedy delivery thank you
2024年4月12日
自発的なレビュー
Uniform Direct からの回答
Hello Sue.
Thank you for your 5 star review, we are thrilled to hear that your delivery was speedy! We pride ourselves in providing a prompt delivery and we are pleased to have achieve this for your order.
Thank you for shopping with us.
Kind Regards.
Uniform Direct
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