I have tried to resolve my UT2 power issue. I submitted multiple questions through the website and also send questions to support as they suggest. So far I did not receive any reply back. I had purcha... ãã£ãšèŠã
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Ordered a replacement battery for my UT2 with international delivery. The website said delivery in 10 to 15 business days. It is 15 business days and the website still says 'We're preparing these it... ãã£ãšèŠã
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Terrible delivery service. Ordered the device 11 days ago for an upcoming trip and itâs not due to arrive for another 3 days (the day I leave for my trip). If I had known that it would have taken this... ãã£ãšèŠã
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Prompt delivery. I am a relative novice in setting up NAS and hence i wish there was a good 1. Detail instructions 2. Video of how to set up and get started There is not much on YouTube which is... ãã£ãšèŠã
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UnifyDrive is a global NAS brand with the philosophy of âExpand your Data Universe.â Our mission is to securely store, protect, and manage your data, making it an intelligent service for your life. The technical development behind UnifyDrive is powered by the Ji Kongjian team in China. This highly skilled team of engineers and scientists specializes in data storage and AI technologies. Over the past few years, they have successfully developed multiple NAS products and achieved significant success in various markets. Their solutions provide not only exceptional storage performance and advanced features but also cutting-edge AI capabilities. UnifyDrive combines AI capabilities with deep insights into user needs, revolutionizing the traditional and rigid NAS experience. We delivers tailored NAS solutions for a wide range of scenarios, offering a smarter, more secure, and user-friendly experience for users worldwide.
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3500 South Dupont Highway, Dover Delaware 19901, United States, Dover, ç±³åœ
- support@unifydrive.com
- unifydrive.com
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UnifyDrive UT-2 Review â SSD Failures, Data Loss, and Unresponsive Support
Two brand-new SSDs failed in a UnifyDrive UT-2 under very light usage, causing data loss. Support went mostly silent and eventually suggested just removing the SSDs due to âcompatibility issuesâ. No replacement, no refund, and no real explanation, despite multiple requests for a proper resolution.
Very disappointing for a backup device. I would strongly recommend against purchasing products from this company.
2026幎2æ4æ¥
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Unifydrive ããã®åç
We understand how important data safety and reliability are when choosing a backup device. Weâre sorry to hear about the SSD failures and data loss you reported, and that your previous support exchanges left you without a clear explanation or resolution.
The circumstances you described warrant a closer review of the SSD models, device information, and previous troubleshooting records. If the matter remains unresolved, please forward your existing email thread to support@unifydrive.com with âUT2 â SSD Issue Follow-upâ in the subject line, including your order number or original ticket reference. This will help us review the history, investigate the cause, and determine the available options without asking you to explain everything again.
Thank you for bringing these concerns to our attention. Weâre sorry for the frustration this experience has caused.
Unify UT2
Found this devise by chance. I was looking for a mobile device for saving my photos from large CFexpress cards. This is the device, it works well!
2026幎1æ15æ¥
Unifydrive ããã®åç
Thank you for sharing! Weâre glad UT2 turned out to be the portable photo backup solution you were looking for and works well with your large-capacity CFexpress cards. Thanks for choosing UnifyDrive, and happy shooting!
Absolute EnttÀuschung
Absolute EnttÀuschung. Das Produkt ist bestenfalls in einer frÃŒhe Beta-Phase. Die Software eine Zumutung. Es ist kein Drag&Drop vom Mac aus möglich. Das Drive erkennt den Mac als iPad. Klickt man im Startfenster der Mac-App auf die drei Striche oben rechts kommt man nicht mehr auf den Startbildschirm zurÃŒck ohne die die App zu killen und neu zu starten. Es wird ein Update angezeigt, aber der Vorgang hÀngt sich nach dem Start auf. Das Drive muss man irgendwann einfach komplett abschalten und neu starten, sonst passiert da nichts mehr. Das Drive wird in MacOS nicht erkannt, auÃer als Ziel fÃŒr ein Time Machine Backup. Das lÀsst sich aber nicht durchfÃŒhren, da das Drive kurz nach der Anmeldung die Verbindung einfach selber wieder trennt.
Und das Help-Center auf der Web-Seite ist ein schlechter Scherz! Genauso wie die Tatsache, dass nur bis PCIe 3 unterstÌtzt wird - lÀcherlich!
2025幎1æ19æ¥
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Unifydrive ããã®åç
Vielen Dank, dass Sie Ihre damaligen Erfahrungen so ausfÌhrlich beschrieben haben. Wir verstehen Ihre EnttÀuschung angesichts der von Ihnen geschilderten Schwierigkeiten mit der Mac-App, dem Update-Vorgang und der Time-Machine-Verbindung. Es tut uns auch leid, dass Ihnen die damaligen Hilfeartikel nicht die benötigte UnterstÌtzung geboten haben.
Da Ihre Bewertung schon einige Zeit zurÌckliegt, möchten wir ohne nÀhere PrÌfung weder Ìber die Ursachen noch Ìber
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