UnionLine レビュー 

Awful. Would rather have paid the fee for a proper solicitor than use these. Staff not qualified, they’re practicing paralegals and so don’t hold the correct knowledge. Only advice I can say is use a reputable form of solicitors and not your trade union ones as they’re a waste and will miss important evidence. I’ve moved my case and learnt the hard way.

Called for advice on a civil matter. The person was clearly reading from a website. They started to tell me to contact ICO but I told them I had already read their website and they have no power to enforce. Then told me read the complaint procedure on the website of the company I was complaining about. Duh! Would never have thought of that. I asked wasn't I supposed to speak to a solicitor but they said only in criminal cases. I have no problem with that if it is made clear on their and the associated Union's website but I do find it annoying when misleading claims of legal help are made and my time is wasted. I honestly knew more than this person did. Be warned.

I have been waiting 3 1/2 years for an at work RTC when crashed into by another van when stationary, the other side is bickering who will pay out but my solicitor seems to not be too bothered.
I am unable to work as a result of the collision but find to process to slow and they seemingly don't care or rush into anything.
I have so far had 5 different people dealing with this and cannot go anywhere else due to possibly waiting another 3 years and also so far seen 6 different experts.

Update.
Another person has been assigned to deal with my claim due to expansion, another years waits is on the cards this is just getting silly.

Useless. I rang because they said the would take on cases for family. A feral cat owned by a neighbour attacked my mother causing major damage. Unionline just laughed and were rude... 4 months later another attack by cat has put her in hospital in a very dangerous situation.

Disgusting and unhelpful staff. The service is abysmal. I was lied to by their solicitors and won my case with the legal ombudsmen. DO NOT USE THIS LAW FIRM. YOU'VE BEEN WARNED.