Emailed support when having a problem getting their SmartDNS to work on my PC. Daniella replied very quickly and gave me very clear instructions on how to resolve it. Great service.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... もっと見る
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I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient a... もっと見る
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Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
連絡先
Hammerensgade, 1267, Copenhagen, デンマーク
- info@unlocator.com
- unlocator.com
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。

Unlocator からの回答
Highly Recommended
I’ve been using Unlocator for years now and I’m very satisfied with the product and mostly the customer service and technical team. Anytime there were issues, as there always are with any of these type of services, Unlocator always addressed them in a very fast and efficient manner. I’m very happy with the service mostly compared to other services I’ve used prior to finding this one. Highly recommend!

Unlocator からの回答
Unlocator DNS & VPN travels the world with me
I've used Unlocator DNS & VPN service for many years and it has travelled with me throughout EMEA and SE-Asia. Media companies continue to evolve their systems so there are occasional hiccups, but they are resolved, sooner or later, by the Support Team. I have no hesitation in recommending Unlocator for very good service value. Tip: As with any service, read the setup instructions carefully.

Unlocator からの回答
Unlocator: Access & Protection in One Package
I've been an Unlocator subscriber for years. When I moved to a smaller town I found my favorite baseball team's games blacked out, despite being in the proper geography where local broadcast SHOULD be available. Enter Unlocator. Other local fans of my team are jealous that I have access when they don't. I've also added their VPN service and use it religiously anytime I'm working with personal / sensitive information. Great service, and very easy to setup and use. Highly recommended.

Unlocator からの回答
Excellent customer service
This is the only vpn app that actually works for all of my needs. I had an issue with my account and the customer service was excellent and they fixed the problem and gave me two extra months as compensation.

Unlocator からの回答
Highly recommended
Highly recommended! Very reliable service + swift support in case of any issues.

Unlocator からの回答
Great and quick support
Great and quick support. One channel stopped working for me and they managed to get it up and running again in no time. Very happy with the Smart DNS solution and the provided support.

Unlocator からの回答
I got great support from Mallik
I got great support from Mallik! He was prompt, polite, and effective.

Unlocator からの回答
Great Customer Service
I joined the Unlocator platform for use while in Ecuador. Unfortunately, I was unable to get it to work and decided to cancel my subscription. I'm not entirely certain why it wouldn't work. In dealing with the folks at Unlocator, I found them to be timely and very helpful in their responses.
I plan to give it another try when I return to Canada.

Unlocator からの回答
Best VPN Service
Too many VPN service in the market, but nothing compare the Unlocator superb customer service . 1000%% recommend

Unlocator からの回答
Program works well but BEWARE of the…
Program works well but BEWARE of the upgrade button. I just wanted to check the pricing (even from that page you had no choice but to click on a plan). ONE click and you are subscribed, whether you are ready or not, no confirmation etc. I'm out of pocket by money I couldn't afford to lose this month.
EDIT: They responded, and I got a full refund and very friendly customer service. Rating adjusted accordingly

Unlocator からの回答
Always receive timely and exemplary…
Always receive timely and exemplary customer service from Unlocator. Highly recommended.

Unlocator からの回答
Support Services: Very poor interaction with the clients
The Support Services is absolute unreliable. They take their time in replying to your issue. But most of all, they arrange times for a VPN session and then do a no-show. They don't react. Absolutely horrendous services.

Unlocator からの回答

Unlocator からの回答
Fast response
Reported an issue with a couple of channels during the weekend and it was resolved first thing Monday morning.

Unlocator からの回答
Great customer service
Great customer service! I have been with Unlocator for years and they have always been both responsive and professional.

Unlocator からの回答
Sorry…this is not a positive…
Update: The company gave me a full refund, they told me they had a 30 day money back guarantee and they honored that. Thank you Unlocator!
So I am happy with the company’s refund, but the product did not work well for me.
Sorry…this is not a positive review…first, I was charged $131.00 when it was supposed to be a 7 day free trial..
Then I am trying to watch some programs and it will step and I will get an error message, I try to restart it, but then I get a “retry” message..and if it comes back in, it is in mute…so I need to stand there to get it unmuted, so I miss a lot of the program..it’s all chopped up…
I need to cancel.

Unlocator からの回答
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