Emailed support when having a problem getting their SmartDNS to work on my PC. Daniella replied very quickly and gave me very clear instructions on how to resolve it. Great service.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... もっと見る
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I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient a... もっと見る
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Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
連絡先
Hammerensgade, 1267, Copenhagen, デンマーク
- info@unlocator.com
- unlocator.com
4.4
優良
1454件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Dstv Streaming from Europe issues fixed
In July I reported an issue of not being able to watch DStv Africa from Europe and they told me they would investigate. I actually thought they had forgotten about the issue only to receive an email today that it has been fixed I tried again and it works. Currently watching BBNaija Allstars
2023年8月23日
自発的なレビュー
Unlocator からの回答
Hi there,
Thank you for your good reply! If you face any issues with our service, please don't hesitate to contact us at support@unlocator.com .
Works great for MLB.tv
Been using Unlocator for many years primarily to access MLB.tv to watch in-market games. Blackouts are the worst. Generally works flawlessly, but sometimes it gets out of whack and I need to work with customer service to resolve the issue. They are always very responsive and attentive to their customers.
2023年8月23日
自発的なレビュー
Unlocator からの回答
Hi there,
Thank you for your good reply! If you face any issues with our service, please don't hesitate to contact us at support@unlocator.com .
Asking a question
Update: Unlocator apparently now have a new payment provider that can't seem to access my payment, so sadly I will have to stop using Unlocator - It's a sad situation and hopefully they don't lose too many customers because of this issue :-(
I don't have need to contact customer support often but, when I do (as was the case today) I emailed them and they responded extremely fast. I think the level of Customer Service is excellent. 10/10 😁
2023年8月15日
自発的なレビュー
Unlocator からの回答
Hi there,
Thank you for your good review, we appreciate it alot!
If you need to contact us again in the future, please don't hesitate to do so!
Quick Customer service
I got an immediate response and good customer service in trying to solve the problem
2023年8月11日
自発的なレビュー
Unlocator からの回答
Hi there,
Thank you for your good review, we appreciate it alot!
If you need to contact us again in the future, please don't hesitate to do so!
Great service
2023年7月6日
自発的なレビュー
Unlocator からの回答
Hello,
Thank you for the good review! We appreciate it a lot!
If you need any assistance with our services, don't hesitate to contact us as support@unlocator.net, we are always ready to help.
Customer service were quick and helpful.
2023年6月21日
自発的なレビュー
Unlocator からの回答
Hello,
Thank you for the good review! We appreciate it a lot!
If you need any assistance with our services, don't hesitate to contact us as support@unlocator.net, we are always ready to help.
Replied in less then a day with my…
Replied in less then a day with my concern. Worked great for the purpose I needed.
2023年6月7日
自発的なレビュー
Unlocator からの回答
Hello,
Thank you for the good review! We appreciate it a lot!
If you need any assistance with our services, don't hesitate to contact us as support@unlocator.net, we are always ready to help.
I had issues connecting to iPlayer so…
I had issues connecting to iPlayer so logged a support ticket. I was attended to within 24hrs and after following the advice got to a solution. Thanks Unlocator team!!
2023年5月31日
自発的なレビュー
Unlocator からの回答
Hello Riad,
Thank you for the good review! We appreciate it a lot!
If you need any assistance with our services, don't hesitate to contact us as support@unlocator.net, we are always ready to help.
Very responsive and efficient problem…
Very responsive and efficient problem resolution. Friendly customer service and reliable website.
2023年5月30日
自発的なレビュー
Unlocator からの回答
Hello Riad,
Thank you for the good review! We appreciate it a lot!
If you need any assistance with our services, don't hesitate to contact us as support@unlocator.net, we are always ready to help.
Unlocator からの回答
Hello Riad,
Thank you for the good review! We appreciate it a lot!
If you need any assistance with our services, don't hesitate to contact us as support@unlocator.net, we are always ready to help.
No hotstar. The website states it supports hotstar…
Update on the incident. Unlocator have refunded my amount without any questions and I appreciate for such a quick response. But I would also ask them to add a note on their website that hotstar is not supported at the moment, that would be really helpful for the customers. Due to this positive response I am changing my star rating and in future if hotstar is available then I will definetly subscribe.
The website states it supports hotstar and thats the only reason I subscribed. But Hotstart doesnt work and the customer care says it doesnt work also. So it is misleading that they state hotstar works on their website and which makes people subscribe.
2023年5月27日
自発的なレビュー
Unlocator からの回答
Hi there,
Thank you for sharing your experience with Unlocator.
We are glad to hear that our customer support team was responsive and that you received a quick refund. We strive to provide excellent customer service, and your positive experience is encouraging for our team.
Regarding the Hotstar channel issue, we are currently working on solving it, and we would like for you to come back to Unlocator once the issue gets resolved so you can test it out for yourself.
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.net
Great customer service and product
Great customer service and product! Used this for many many years with no issues.
2023年5月26日
自発的なレビュー
Unlocator からの回答
Hello there, Thank you so much for your good review! Don't hesitate to contact us if you need any assistance.
Great company great service
I have been with Unlocator for many years and always found the service extremely reliable. When the occasional issue has arisen their customer service team are very helpful, responding quickly to your query and resolve the issue promptly. Thanks
2023年5月24日
自発的なレビュー
Unlocator からの回答
Hello there, Thank you so much for your good review! Don't hesitate to contact us if you need any assistance.
Great customer service
Great customer service. Responds quickly so I can watch my team.
2023年5月16日
自発的なレビュー
Unlocator からの回答
Hello there, and thank you so much for your good review! If you need any assistance and need to contact us, please feel free to do so on support@unlocator.net
Fixed issue right away
Fixed issue right away. Always very responsive when rare problem occurs
2023年5月11日
自発的なレビュー
Unlocator からの回答
Thank you for your review! Don't hesitate to contact us if you need any assistance.
Unlocator からの回答
Thank you for the good review!
If you need any assistance you are more than welcomed to contact us again at support@unlocator.com .
Excellent Service
Very quick response from Technical Support and issue was resolved with no delay. Very good service for over two years.
2023年5月5日
自発的なレビュー
Unlocator からの回答
Hello there, and thank you so much for your good review! If you need any assistance and need to contact us, please feel free to do so on support@unlocator.net
All round awesome service!
Professional service, quick response time and great customer experience!
2023年5月4日
自発的なレビュー
Unlocator からの回答
Thank you for the good review!
If you need any assistance you are more than welcomed to contact us again at support@unlocator.com .
Great customer service
2023年4月12日
自発的なレビュー
Unlocator からの回答
Hello Muhammad, Thank you for the good review!
If you need any assistance you are more than welcomed to contact us again at support@unlocator.com .
This product does not work for UK tv
This product does not work for UK tv. I tried to use it over a year ago. It didn't work. For a month they told me they were looking into it and fixing the problem, but they never did.
Recently I enquired whether it was now working. They told me it was, and so I signed up again. It did not work. Once again they said that they would try to fix it. After a few days of trying I realised that this was going to be a repeat of my previous experience. I asked for my money back, as I had been mislead and had only signed up to watch uk tv. I have not received a refund. I won't try again.
2023年4月1日
自発的なレビュー
Unlocator からの回答
Hello Nick,
We apologize for the inconvenience you have experienced while using our services. We assure you that we will do the best we can to make sure that you are satisfied with our services, so please, contact us at support@unlcator.com so we can see what we can do to improve your experience with Unlocator's services.
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