UNTAMED STREET レビュー 

Beautifully made men's shoes were delivered quickly. Free delivery and exchange/return make the purchase worry-free. Unfortunately the first pair of shoes were too small but were returned and exchanged for a larger pair all within 5 days! Amazing customer service. Highly recommended.

Today I received my Bruce DryTerra boots, and everything is more than I expected — the quality of the materials/leather, the packaging, the delivery (arrived just three days after payment!), excellent customer service — all five stars. I can’t wait for autumn/winter to start wearing them regularly. As far as I'm concerned, Untamed Street is my go-to choice for future boot and shoe purchases.

Received my boots in a very quick time frame,and the quality is truly amazing.
Customer service was great.

So happy with my recent order from Untamed Street.
A massive thank you to the team – my latest shoes are a perfect fit! Their service was excellent, and I really appreciate finding a good product that stands out from the norm.
You've got an incredibly happy customer right here, and I'll absolutely be ordering shoes from you again. Highly recommend for great quality and unique designs!

Purchased the Soho cocoa brown dress sneaker, and it's everything I was hoping for. Fit, style, and craftsmanship are impeccable. When I had questions about my order the customer service and responses were excellent. Quality products, good servcie!

Don't normally use my time to make reviews, and very dubious of what I read on the net as a rule.. but this is a 100% genuine review from repeat customer for these amazing shoes...

So some time ago, an advert pinged up on my feed (like I get regularly - I guess based on my searches etc)

The trainers looked amazing in the ad (but many do) and ticked most of my boxes (again, many do)..
I like simple but quality.
"handmade in italy". tick
"quality calf skin". tick
"simple and understated". tick

I am not scared to spend a little extra for shoes, but they were little pricey for a trainer but I have spent similar and more on well known designer branded trainers and been disappointed.
But, anyways decided ill give them a try..

WOW.. first pair were just perfect - proper made, and still wear them 2 years later. I just give them a light clean and a lick of wax every few months but it is like wearing your favourite pair of slippers..

I looked a few months ago to get a new pair but they didn't have that style anymore. I was gutted to say the least. I kept going back to check but never had anything I liked on the website.
Then, I saw the "coming soon" for a pair similar but not the same.. waited with baited breath then they were there!!! snagged a pair in my size (last pair left).

Arrived yesterday - and can only say that I am over the moon.
They came with an extra pair of laces, so I decided to take some good quality leather furniture wax, polish up the old ones and put the new laces in... came up almost new - no kidding!!

They are like brothers, one a little more mature than the other.

I recently purchased sneakers and shoes from this brand. Despite its recent arrival on the market, it has demonstrated great responsiveness and fast, hassle-free delivery. The quality and design are impeccable. I highly recommend it. Thank you!

Me encantan los modelos. Compre un par de botas y la calidad es excepcional. Valen cada centavo.

I ordered over time 5 pairs of shoes to germany. Not everything is perfect that you get from there - here are my experiences.

If you send the shoes back (even from germany) there is no additional fees. I did that one time - everything smooth and without complication.

One pair of shoes hat some issue that I didn't was aware from the beginning. I just realized some optical problem and made some pics. They send me another pair of this type without discussion - just because of the photoes after nearly a year.

And my last problem was a squeaking shoe. They didn't offer just 10% or 20 Euros - no, they offered 40% refund. That's a word with shoes for over 300 Euros, so I kept them.

So from my side I had some quality issues and would rate them 4 stars. But the customer service is fast, uncomplicated and makes some real offers when something is not right. So I think, we all make mistakes but the important thing is, that I as customer want to be happy at the end. Because that's the case I rate them 5 stars.

I've had the pleasure of dealing with Untamed Street, several times (bought 4 pairs till now) and I must say, they truly exceed expectations. Not only do they offer high-quality products at remarkably fair prices, but their customer service is also top-notch. The team is always available to provide expert advice and promptly resolve any issues or queries you may have.

What really impressed me, however, was their willingness to go above and beyond to meet my needs. I had been eyeing a particular model that had been discontinued, and I reached out to Untamed Street to see if they could track down a pair in my size. Although they didn't have any in stock, they offered to custom-make one for me. They kept me updated throughout the process, sending me videos of the product before shipping, and even made further adjustments based on my feedback.

The entire process, from initial inquiry to delivery, took approximately a month, which is remarkably efficient considering the customization involved. I received my bespoke product just two days after it was shipped, and I couldn't be happier with the result. Untamed Street's commitment to customer satisfaction and their dedication to delivering exceptional service is truly unparalleled. If you're looking for a company that genuinely cares about its customers, look no further than Untamed Street.

Even though i had to return the shoes i bought the experience was great.

Easy shopping.
Fast delivery to France
Beautyfull product but did fit on me :(
Easy return process with fast answers from the support (Abbi are you an AI agent ?:D)
Fast refunt.

Great customer experience.

We had an issue with a pair of Cole sneakers my husband purchased, but the customer service was excellent. Jen and Marco followed up promptly, took our concerns seriously, and arranged a replacement pair. We really appreciate their care and professionalism.

After this experience, we’ll definitely continue buying Untamed Street shoes as they’re not only great-looking but also incredibly comfortable. It’s good to see a company that stands behind its products.

Beautiful shoes.
Timeless style.
Wonderful fit.
A-1 customer service.

Ordered shoes from Denmark and was a bit nervous about quality and size, as they were pretty expensive.
Excellent quality! Size as they recommended on the website (one size down from your usual one). I’m DELIGHTED
On top of that - Super fast delivery

Great experience with Untamed Street - I was able to purchase a pair of sneakers not currently in production due to the spring season line being made. Staff were willing to make them as a 'one off' which were delivered within a couple of weeks. Staff were so courteous and friendly in all communications. I would definitely purchase another product from them.

Fantastic trainers, superb quality and fit. Delivery was super fast as well. Highly recommend

I purchased four different models – Oxfords, Chukka Boots, Sneakers, and Runners – and I’m absolutely thrilled with all of them. Each pair is incredibly comfortable, beautifully crafted, and visually stunning. They’ve quickly become my favorite shoes!

What truly stands out is the exceptional customer service: after I accidentally damaged my Chukka Boots, the customer support team arranged a free repair opportunity in Italy – quickly and without any hassle. I’ve never experienced service this good before!

I can wholeheartedly recommend both the products and the service – truly outstanding.

My third pair of shoes from Untamed. I had an issue with my previous selection and swapped for the BRUCE chukkas. Love them! So unique and stylish.

Special call out to the customer service who helped me with the swap giving me advice on width size and options (Abbi) - you’re brilliant!

I had an issue with one of my new high sneakers. I won’t go into detail but let’s just say that customer service was absolutely phenomenal. Too many companies don’t care about their customers when there is an issue. I’m happy to say Marco and Untamed Street really took care of things. Big thank you to the team . Fantastic customer service and I look forward to shopping with you every year as always .
Max

Not only are the shoes great, but their customer service (CS) is phenomenal! The sole of my boots began to split after 1.5 years of use. I didn’t think this should be happening this soon to boots of this quality. I sent a pic to CS and they agreed. Very unusual! CS immediately offered to repair at no-charge! My boots returned to me looking brand new! I had to locate a scuff mark I remembered to determine they were mine - they looked that good! Now I need a black pair!