Highly recommend Urban Sunglasses for their great customer service Ordered Rayban Jackie Ohh to replace a much loved & well worn pair. Delivery was fast, safe and item was well packaged and as des... ãã£ãšèŠã
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I had a really positive experience with Urban Sunglasses\. Their customer service was excellent â very prompt, professional, friendly and helpful throughout\. Communication was quick and clear, and... ãã£ãšèŠã
Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... ãã£ãšèŠã
Purchased a pair of Ray-Ban sunglasses from this company and they were slightly larger than the ones that I was replacing. You can tell how professional a company is by how they respond to returns. I... ãã£ãšèŠã
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Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
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22 Lintons Lane, KT17 1DD, Epsom, è±åœ
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4.7
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Fab Service!
Didnât have what I wanted, communicated really quickly and they sourced me a fab alternative. Posted when said and arrived quickly! Fab service!
2026幎4æ7æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Louise,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Really good price and great service
Really good price for a pair of Ray Ban sunglasses - a fraction of the price at which they sell elsewhere. Delivered really quickly. Will definitely use this company again ðð».
2026幎4æ7æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Julie,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Fantastic company from start to finishâŠ
Fantastic company from start to finish my glasses wete out of stock and they asked if i wanted a,refund but i was prepaired to wait and they came when expected very good communication threw whats app which i like and such a,good price for my sun glasses would highly recomend them ...
2026幎4æ7æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Liz,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great communication
Sunglasses were out of stock but they messaged me on WhatsApp to allow me to change order, wait, or refund very quickly. Very response and helpful, chose to wait for them to come back in stock and they delivered on time.
2026幎4æ6æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear David,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Brilliant service. Brilliant price.
Haven't got a wrong word to say about them. The price and the whole purchasing experience was great. Well done everyone from customer service. Cannot fault a thing
2026幎4æ7æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Pauline,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Refund mishap sorted
Unfortunately the glasses did not fit so I had to return them. I didn't realise that in order to get it refunded I needed to contact them after I sent them back. As I didn't contact them I did not receive any correspondence so thought I'd been scammed....this however was sorted out very quickly by the company once they were made aware of my mistake!! Thanks and apologies
2026幎3æ1æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Michala,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Their prices is very good
Their prices is very good. The order processing and deliver time is quick.
When I have an issue with my order and reach out to them their response to my communication is swift and they resolve any issue or queries I have. I will definitely recommend them to friends and family.
Thanks to all the staff at Urban Sunglasses that I had dealings with.
2026幎4æ3æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Omey,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Awesome service and very pleased withâŠ
Awesome service and very pleased with the glasses.
2026幎3æ27æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear John,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
The sunglasses are great but I feelâŠ
The sunglasses are great but I feel they are very slightly bent so don't fully sit symmetrical on my nose.
2026幎4æ1æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Annie,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great customer service
Really helpful and communicative customer service department. We used WhatsApp and they were so quick to respond. My first pair ordered had gone out of stock but they got them shipped from Europe and kept me updated on deliveries etc.
2026幎4æ8æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Joanna,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great
At first I received faulty sunglasses, but the customer service was excellent â they quickly accepted my return and sent me a new pair without any hassle. Really impressed with how smoothly everything was handled. Very happy customer, 10/10! ð
2026幎4æ6æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Roma,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Customer experience and service 10/10
2026幎3æ27æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Francesca,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES ããã®åç
Hi Dear Joanne,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Please do not fall for this scam
Blatantly obvious fakes, sunglasses arrive without functional authentication tags, broken boxes and dodgy stitching.
Only positive is they will accept returns to sell the fake sunglasses back on.
Please do not fall for this.
2026幎3æ27æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Kirsty,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I ordered the wrong size and had noâŠ
I ordered the wrong size and had no hassle sending them back and getting a full refund,many thanks.
2026幎3æ9æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Mark,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Super quick delivery and great glassesâŠ
Super quick delivery and great glasses at a very competitive price! Will use again
2026幎3æ14æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Luigi,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent Company!
Excellent Company!
Super fast delivery. Beautifully packaged. Superb quality RayBans. I love my Justins. Even comes with a complimentary cleaning kit. Perfect customer support via whatsapp. 11/10, thanks Urban Sunglasses UK!
2026幎3æ21æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Sebastian,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Superb service and advice.
2026幎3æ5æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Steve,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Amazing customer service whenâŠ
Amazing customer service when exchanging styles and wonderful products
2026幎3æ5æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Zuzana,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
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