Highly recommend Urban Sunglasses for their great customer service Ordered Rayban Jackie Ohh to replace a much loved & well worn pair. Delivery was fast, safe and item was well packaged and as des... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a really positive experience with Urban Sunglasses\. Their customer service was excellent — very prompt, professional, friendly and helpful throughout\. Communication was quick and clear, and... もっと見る
Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... もっと見る
Purchased a pair of Ray-Ban sunglasses from this company and they were slightly larger than the ones that I was replacing. You can tell how professional a company is by how they respond to returns. I... もっと見る
企業情報
当該企業による記述
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
連絡先
22 Lintons Lane, KT17 1DD, Epsom, 英国
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4.7
優良
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 37％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super quick delivery and great glasses…
Super quick delivery and great glasses at a very competitive price! Will use again
2026年3月14日
URBAN SUNGLASSES からの回答
Hi Dear Luigi,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent Company!
Excellent Company!
Super fast delivery. Beautifully packaged. Superb quality RayBans. I love my Justins. Even comes with a complimentary cleaning kit. Perfect customer support via whatsapp. 11/10, thanks Urban Sunglasses UK!
2026年3月21日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Sebastian,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Superb service and advice.
2026年3月5日
URBAN SUNGLASSES からの回答
Hi Dear Steve,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Amazing customer service when…
Amazing customer service when exchanging styles and wonderful products
2026年3月5日
URBAN SUNGLASSES からの回答
Hi Dear Zuzana,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear Raja,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear Muhammed,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear Dean,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear Oliver,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Spot on
Got my ray bans and they are 100% real. Price was much better than the shapes.
2026年3月5日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear David,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
My new fave
Honestly I usually dont write reviews but these are great. Arrived boxed well and cheaper than anywhere else. Proper happpy with my purchase.
2026年2月3日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Maurice,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I love my sunglasses they came so fast
I love my sunglasses they came so fast, I definitely buy few more, amazin costumer service!
2026年3月4日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Karla,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Reliable
If I had to describe it I would say reliable. Found a pair I couldn't find elsewhere. They arrived with all the papers . Definitely genuine, Glad I found them.
2026年2月4日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Joshua,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear William,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Very happy with my sunglasses which…
Very happy with my sunglasses which were already competetively priced but with a discount code came in £20 cheaper than Sunglass Hut. Authentic product. Fast delivery too. I did read a couple of negative reviews but my experience was very good and I would buy again.
2026年2月19日
URBAN SUNGLASSES からの回答
Hi Dear Helen,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Brilliant communication and service
2026年2月11日
URBAN SUNGLASSES からの回答
Hi Dear Elsie,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Best prices around
I had been looking for these prada ones for a while and was pleased to find them at a competitive price here. They arrived well package in a nice box with all the accessories included.
Delivery was quick and free, which was a bonus. Overall, a very positive hoping experience.
2026年2月22日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Eleanor,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
good service
good service! the packaging was immaculate and shipping was so quick. everything was excellent. I got pair of Tom Ford this moment but I’ll be back to get for my wife…
2025年12月24日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Customer,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great stuff
Cheaper than the high street shops and got here FAST. Was worred about fakes but these are real.
2026年1月2日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Guy,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Issue resolved
After my sunglasses arrived I complained about the quality, the team were quick to resolve my issue. Sending me a new pair from another supplier which I was extremely happy with free of charge. The only reason for 4 star, is because I had to knock a point off for the 1st pair that arrived. Can’t fault their customer service! Thank you
2026年2月6日
URBAN SUNGLASSES からの回答
Hi Dear Amie,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Avoid
I have recieved a very suspect pair of Tom ford sunglasses. The box is damaged and one of the arms is clearly misaligned. I suspect they are either seconds or fakes. I am currently awaiting a response from the company regarding how to return the item as despite a’14 day free returns policy’ how to achieve this is less than transparent. It all now feels a bit dodgy. From my current experience I would avoid in all honesty.
2026年2月19日
自発的なレビュー
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