Us4slush ロゎ
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Us4slush レビュヌ 

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TrustScore 5段階評䟡の4

4.2

仕出し飲食料品の提䟛業者
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5぀星のうち5の評䟡

The machine does not freeze and we've called several time with zero response, so not impressed. Alan called at the weekend when he saw my review and immediately called my site manager to attempt t... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

It was like dealing with a new company I had never dealt with before. The online ordering is very clunky. The product delivered did not seem like old product and has new labels. Miss the old contact b... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Best slush out there. Been using this slush for 10 years. Number 1. I have an ice cream van business. My customers don’t like any other slush sold in the area except Us4slush.

5぀星のうち5の評䟡

Very good customer service and goods arrived in good time. Also quality of products are what they advertise online

䌁業が回答したした

䌁業情報

  1. 仕出し飲食料品の提䟛業者
  2. 飲料流通業者
  3. 仕出し業者
  4. 食品機械提䟛業者
  5. ゜フトドリンク店
  6. 自動販売機提䟛業者

圓該䌁業による蚘述

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4.2

ほが満足

TrustScore 5段階評䟡の4

68件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.2

すべおのレビュヌ

(68)

過去12か月のレビュヌ数: 0件

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5぀星のうち1の評䟡

Order never was delivered

Order never was delivered
I’ve not received any refund as yet

2022幎8月14日
Us4slush ロゎ

Us4slush からの回答

We're sorry you were let down on your order. Unfortunately, despite our best efforts and relaying your delivery instructions to the courier, they failed to complete the service. Whilst this is completely out of our control, we have already issued you with a full refund for all costs.
We hope you can appreciate that we've tried our best with this whole situation to make it right for you. If you have any further questions or comments, please feel free to email us at info@mrcoolit.com or call our team on 01904 438343

5぀星のうち5の評䟡

Excellent delivery

Very good experience. the only problem is that the straws no longer have the spoon ends on them

2022幎8月12日
Us4slush ロゎ

Us4slush からの回答

Thanks for the positive review! Whilst we understand no longer stocking the spoon straws may be a shame, we're confident the new larger diameter paper straws we're supplying are a much higher quality product, and will last far longer in a tasty cup of slush!

5぀星のうち1の評䟡

I did not receive half of the items yet

2022幎8月1日
Us4slush ロゎ

Us4slush からの回答

Hi, unfortunately once we've despatched items from our warehouse, the delivery is in the hands of the courier and completely out of our control. I do apologise that items didn't arrive when they should have, as we don't like our customers to feel let down.
From looking at your order information, I can see we have refunded you for the items in question.
Many thanks

5぀星のうち2の評䟡

It was like New Company??

It was like dealing with a new company I had never dealt with before. The online ordering is very clunky. The product delivered did not seem like old product and has new labels. Miss the old contact by phone. Did not like the new much higher prices, hence the much smaller order than usual and the high delivery charge. On the plus side the delivery was MUCH faster than before delivered next day. I would have ordered some machine seals but there were none in stock.

2022幎7月28日
Us4slush ロゎ

Us4slush からの回答

Hi, we overhauled almost all systems when the company changed owners in April. As a result of this, we are setting customers up with new accounts on these systems which means we do have to take details again; we're also confirming we have the most up-to-date details for customers.
Whilst the slush syrups do have new labels to reflect the two brands it's sold by, the syrup itself hasn't changed. We still produce our own high-quality slush syrups, and that won't change.
Unfortunately we have had to increase some prices as (I'm sure you're aware) the costs of raw ingredients, purchasing consumable items such as straws from suppliers, transportation etc have all increased substantially over the past 24 months. We've tried to keep our prices as low as possible, but without these slight increases we would be unable to keep doing business.
We do offer free delivery on any order over £100+VAT, and all orders are despatched on a next-day service when ordered before 12pm.
Many thanks, and we hope to keep supplying you for your slush requirements in the future.

5぀星のうち5の評䟡

Lovely staff always very helpful

Lovely staff always very helpful
Web site is easy to use
If you need any advice about your slush machines these are the people to go to

2022幎7月11日
Us4slush ロゎ

Us4slush からの回答

Thank you for your kind 5 star review, we're delighted you've had a great experience with us!

5぀星のうち1の評䟡

Order came to late.delivery company was


Order came to late.delivery company was so rude

2022幎7月5日
Us4slush ロゎ

Us4slush からの回答

Hi, I'm sorry to hear your order arrived late. I've looked into this and can see your order was placed on the evening of Thursday 16th, and despatched on Friday 17th from our warehouse. Delivery was attempted on Monday 20th but according to the courier tracking the site was closed so they were unable to deliver. I cannot see a request for the courier to leave the parcel in a safe place, so they would have been unable to do so. The item is shown as being delivered the following day.
Regarding the delivery company being rude, I'm sorry to hear this. Whilst this is something that is completely out of control, we don't like to hear that our customers have had an issue like this, and we will raise this with the couriers.
If you'd like to discuss any of this further, you can email us via info@us4slush.com or call our team on 01202 798100.

5぀星のうち5の評䟡

They are always helpful no messing

They are always helpful no messing, great product reasonably priced and usually arrives the following day 😀 👍

2022幎6月7日
Us4slush ロゎ

Us4slush からの回答

Thank you for your glowing review! We really appreciate it, and are glad you've been happy with our service and products!

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