Massive レビュー 40

TrustScore 5段階評価の2

1.9

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5つ星のうち2の評価

Not a bad product in terms of user interface but the ads far overpromise in terms of results. I have a very generic job title and was applied to very few jobs even in the 3 month product. I had only 1... もっと見る

5つ星のうち1の評価

The advert on FB (from an HR leader whose advice I have been listening to) suggested that the jobs were fresh (they're not) and that your success at landing interviews was almost a foregone conclusion... もっと見る

5つ星のうち5の評価

I was feeling pretty stuck in my job search before I found Massive. The app is super easy to use, and the job recommendations actually felt relevant—way better than just scrolling through endless list... もっと見る

5つ星のうち1の評価

This app might have a good idea behind it but is so far away from making it happen. It completely lies and invents a bunch of stuff when applying for jobs on your behalf. It just copies words from th... もっと見る


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1.9

期待以下

TrustScore 5段階評価の2

40件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち1の評価

CEO is devious

Whatever you do, do not give them $1. They are eagerly looking for sales and repeat customers who want to give them a chance but you'll never be happy with the actual product. Once one company is exposed he opens the door to a new scheme.

2025年1月10日
自発的なレビュー
Massive ロゴ

Massive からの回答

this sucks to hear -- i pour 100% of my energy into massive and plan to work on it a VERY long time. we've helped thousands of jobseekers land awesome jobs and I want to continue doing that. i'm happy to meet and tackle any issues immediately, just email me! dan@usemassive.com

5つ星のうち1の評価

I made the mistake of paying for the…

I made the mistake of paying for the massive+ service because of an ad I saw on tiktok but the app doesn't do as it's advertized and is a sham unfortunately.

2025年1月3日
自発的なレビュー
Massive ロゴ

Massive からの回答

Hey Kingsley -- lmk what went wrong! I'll help fix it immediately: dan@usemassive.com. Refunded you as well, sorry for the bad experience!

5つ星のうち1の評価

Waste of money

Waste of money. No interviews at all. Had it on autopilot for months. Nothing but rejections.

2024年12月13日
自発的なレビュー
Massive ロゴ

Massive からの回答

Jodene, I'm happy to help! We helped folks land more than 1,000 interviews this month. I'd like to do the same for you.

Here's what we'll do:
- I just refunded your full 3 month subscription
- I also emailed you a coupon for a free 3 months
- My team is reviewing every one of your applications to see how to improve
- I'm emailing you a link to meet directly with me to come up with a plan to start landing interviews
- I'm creating a video series on how to land more interviews based on the thousands of interviews we land, will post it on Massive this week

While some Massive users are landing dozens of interviews a month, there are also a lot of folks who are not. My goal is to change that.

Every feature we release for the next few weeks will be focused on helping our users land more interviews. Happy to share the roadmap on our call.

I really hope we can earn back your trust and help you land a freaking awesome job. Talk soon!

-- Dan

5つ星のうち1の評価

Not what they advertise

Kept getting declines saying that they can't sponsor for the position I was applying for. However my settings showed that I selected that I am authorized to work in the US. 0 Interviews or interest from 200+ applications. I wonder how many of those are because the application was submitted showing I require sponsorship. Applies for jobs out of state that are not remote. No easy way to reach customer service as the chat support crashes often.

2024年12月11日
自発的なレビュー
Massive ロゴ

Massive からの回答

Deo -- my team is currently reviewing every single one of your applications to see what happened. Looks like we have an email thread going, I'll update you there + here!

As for the interviews, we've landed more than 1,000 interviews this month. I'd like to do the same for you.

Here's what we'll do:
- I just refunded your full 3 month subscription
- I made your next 3 months free
- My team is reviewing every one of your applications to see how to improve
- I'm emailing you a link to meet directly with me to come up with a plan to start landing interviews
- I'm creating a video series on how to land more interviews based on the thousands of interviews we land, will post it on Massive this week

While some Massive users are landing dozens of interviews a month, there are also a lot of folks who are not. My goal is to change that.

Every feature we release for the next few weeks will be focused on helping our users land more interviews. Happy to share the roadmap on our call.

I really hope we can earn back your trust and help you land a freaking awesome job. Talk soon!

-- Dan

5つ星のうち1の評価

Beware of UseMassive.com – A Scam Operation

I strongly advise potential customers to stay away from UseMassive.com. My experience with this company has been nothing short of a nightmare. I subscribed to their service and canceled my account on the very first day, as documented in my correspondence with the owner, Dan.

Despite providing clear evidence of my cancellation and requesting a refund of $89.00 on August 20, 2024, UseMassive.com has failed to process my refund. My dispute was inexplicably resolved in favor of the merchant, even though I had submitted all necessary documentation proving my case.

Here is a snippet of my communication with Dan:

---
"Hi Dan,

I’m writing to inform you that I cancelled my UseMassive subscription on the same day the account was activated. The charge was applied to my American Express account. However, I have not yet seen a refund for the charge of $89.00 made on August 20, 2024 (Receipt #2699-1070, Invoice #4485BE7B-0001).

I would appreciate it if the refund could be processed within the next 3 to 5 business days. If the refund is not processed in that timeframe, I will have to file a dispute with AMEX to resolve the issue."

---

Given their lack of response and transparency, I am left with no choice but to label UseMassive.com as a scam. I will be filing claims with multiple consumer protection agencies and sharing my experience across various platforms to warn others. Protect yourself and avoid dealing with this fraudulent company.

2024年8月20日
自発的なレビュー
Massive ロゴ

Massive からの回答

Hi Alex! I'm so sorry about this -- looks like we missed your email and it went straight to dispute. I'll get you refunded as soon as the dispute hold is up. My team is on this!

Also, we almost always refund folks when they ask, even if well past our refund policy -- I know how tough being a jobseeker is and we're not here to screw anyone over.

Good luck in your job search and I'm so sorry we weren't able to help. Let me know if there's a chance for us to ever earn back your trust!

5つ星のうち1の評価

Complete Ripoff

I paid for the premium services ($297.00 for 3 months). I received ZERO interviews except for one multi-level marketing scheme. Additionally, Massive kept applying for the same exact job over ONE HUNDRED times, ushering in ZERO results. My personal Massive email has, to date, 565 emails; 169 of those emails in my inbox are from the same company! 30% of all of my inbox comes from the same source. There is no excuse for such incompetency. Avoid this service. You are better off using ChatGPT than this waste of a service.

2024年8月20日
自発的なレビュー
5つ星のうち1の評価

SHAM -- AVOID AT ALL COSTS | FIND FREE OFFERINGS

dan(AT)usemassive.com can you explain to me how someone with my credentials (and who paid for the highest tier membership) was unable to successfully land a single interview? Background: Lazard (investment bank) -> middle market private equity (elite firm) -> vice president at VC firm. And still, I didn't get a single response. Well, I looked at how the 'bespoke' materials look that are sent to the company / hiring manager. My GOD... talk about ATS nightmares, on top of my job descriptions being distorted into prolix babbles of verbiage and industry-relevant lexicon in levels of severity that vanquish any semblance of reality. On top of that, I noticed I was being applied for "recommended" jobs, mostly comprised of random listings I had zero space applying for (construction manager; traveling nurse opportunities; I think once even a psychologist(???)). To say I'm dissatisfied is an understatement and I would like to receive re-compensation for this terrible experience

2024年9月2日
自発的なレビュー
Massive ロゴ

Massive からの回答

Hi David! Gutted to hear you didn't land any interviews. Especially with your background!

Let me understand what went wrong first:
1) no interviews
2) custom resume and cover letter were bad
3) wrong job recommendations

Will address each one!
1) no interviews happens when you're not applying to right jobs (of course, given our recommendations were bad!). matching and job recommendations have been completely overhauled last week and you won't see positions like that again in your recommendations.

2) custom resume and cover letter were bad: you most likely were viewing the Previews. Those are generated on the spot and NOT what is sent to the recruiter/hiring team. We use a totally different AI editor to review each custom resume and cover letter before it's sent. In your "Applied" tab, you can view the actual materials that were sent.

3) we had bad job recommendations because matching people to jobs is really really hard! We completely overhauled it and released a new matching system last week.

I'm really sorry we dropped the ball and gave you a bad experience. I'll email you separately to see if there's anything we can do to earn back your trust, including showing you exactly how Massive works, optimizing your Profile to land more interviews, and giving you a free subscription until you actually land a great job.

Be in touch shortly!

5つ星のうち3の評価

I have tried cancelling my subscription…

I have tried cancelling my subscription multiple times over the last week. It does not cancel down and I have been charged.
Dan claims to read all emails, but my email about the cancellation and refund has not received any response from him.

Updated view

I sent a followup email today and I did get a response. The cancelationand refund have been processed.

2024年11月18日
自発的なレビュー
Massive ロゴ

Massive からの回答

Hi Dotun! Every user is able to cancel their account easily on Massive in the Subscription tab. We also have live chat to reach our human support team M-F. After you reached out, we canceled and refunded your account within 1 business day. Our support team does not work on weekends so we were not able to process refunds then.

5つ星のうち5の評価

Highly Recommend

The product works well and does exactly what it says it will do. I got many email responses/ interview requests from the jobs that Massive applied me to.

2024年11月14日
自発的なレビュー
5つ星のうち5の評価

I will always stress about finding…

I will always stress about finding jobs, always. But I’ve also only ever done every single step myself so it can be tiresome to work so hard for a bunch of rejections even if I’m qualified. I think Massive is the solution because of the quality of jobs, important company data that’s nicely summarized, and auto apply which takes away the heavy lifting so my resume is put in front of the right people more often. I couldn’t apply to this many jobs even if I wanted to so I’m pretty happy overall and would definitely recommend trying their service.

2024年11月15日
5つ星のうち5の評価

Worked for me

I was feeling pretty stuck in my job search before I found Massive. The app is super easy to use, and the job recommendations actually felt relevant—way better than just scrolling through endless listings. Within a couple of weeks, I found a role that’s a perfect fit for me. I also really appreciated how clear the process was; it took a lot of the stress out of applying.

2024年11月14日
自発的なレビュー
5つ星のうち1の評価

Waste of money, time and hopes

I have been using this company since June 2024. I paid for 3 months and 600 job applications to be sent out. I have received one interview, one scam job application, and it has applied to a position as an unpaid volunteer out of the 566 positions they have provided. I have been looking for work since I retired from the military and I made the mistake of putting my hopes on this terrible site. They should offer full refunds if they don’t work as advertised.

2024年9月19日
自発的なレビュー
Massive ロゴ

Massive からの回答

Hey! I'm so glad we were able to catch up and figure this out. I hope you're landing more interviews now! The job market is TOUGH and If anyone's having similar issues, I'm always happy to jump on a call and help out -- dan@usemassive.com.

5つ星のうち1の評価

DO NOT USE MASSIVE. SAVE YOUR MONEY.

I did the free trial and decided to pay for it for 1 month. BIGGEST mistake. MANY things wrong with it.
1) the filters you set for jobs you want to apply to don't work. I selected junior and entry level and it was applying me to senior positions for jobs I don't even want.
2) you are only allowed 40 applications per month and that is limited to 2 per day. Auto-apply wasted those applications on jobs not relevant to me so I missed out on the ones that were.
3) Over half of my "applications" were technically submitted, but I received an email from the company asking me to enter a security code and re-submit the application or else my prior application would not be considered. That is to discourage bots auto-applying candidates.
4) the worst part is the customer service. I emailed them the first time and they responded immediately and were very helpful. I then emailed them 5 or 6 more times with user feedback and issues, NO response. I then canceled my account. They only care about taking your money.... from job-seekers. which is low.

I hate leaving negative reviews that will hurt businesses, but have tried multiple times to contact them with no response.

2024年7月7日
自発的なレビュー
Massive ロゴ

Massive からの回答

hi stephanie! I'm so sorry we dropped the ball. I think we got a chance to catch up after this review but want to confirm that we fixed all the issues:
- released HUGE improvements for filters and matching. Matching is 95%+ accurate now!
- applying to irrelevant jobs is totally fixed with matching updates above
- we fixed security codes! that was so annoying, sorry :)
- we got a dedicated customer support team M-F 9a - 5p ET now! also, you can also always email me dan@usemassive.com!

5つ星のうち1の評価

Does not do what it claims

Does not do what it claims. They wait 7 days after your trial has expired to charge you then they submit your resume for some positions. Usually nothing happens. You are just going to waste your money on this useless app.

2024年5月10日
自発的なレビュー
Massive ロゴ

Massive からの回答

oh wow -- wonder if we had a bug that stopped us from applying during that time. I'm so sorry -- Autopilot was a brand new feature then. email me dan@usemassive.com and I'll give you a one-month free credit to try again!

5つ星のうち1の評価

Doesn't do what it claims to do

Doesn't do what it claims to do. In trial plan, all applications are queued but none gets submitted. They will wait for the 7 day trial period with the queued applications to attempt do charge on payment method provided. If the payments is successful the queued applications will fail in 2 days time. If they don't manage to charge or you cancel trial before 7 days they will explain failure due to expired trial. Just don't waste your money and time on this scam.
UPDATE: Massive reached out with bogus ambigous enquiry with the hope of getting this review pulled down. Unfortunately they had no intention of addressing concerns raised. Even more red flags.

2024年1月5日
自発的なレビュー

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