Uspassportandvisa レビュー 

Uspassportandvisa からの回答

2026年4月24日

Thank you for your kind words, David.

We’re glad to hear you had a quick and positive experience with our team. Providing efficient and courteous service is always our goal. We appreciate you taking the time to share your feedback.

Uspassportandvisa からの回答

2026年4月24日

Hi Tierra,

Thank you for your feedback.

We’re sorry to hear about your concerns and would like the opportunity to resolve this for you. Our team has made multiple attempts to contact you via phone, email, and text, but we have not yet received a response.

We want to clarify that we are not the official government website, and this is disclosed during the process. We also take the security of personal information very seriously and follow strict data protection protocols.

Please reach out to our support team at your earliest convenience so we can review your case and assist you further.

Thank you!

Uspassportandvisa からの回答

2026年4月15日

Martin we appreciate you sharing your feedback and understand how the situation may have been unclear at first.

To clarify, we are an independent application assistance service, not a government agency. This is stated across our website, and our role is to support customers by preparing and reviewing their forms to help avoid mistakes and streamline the process. Our service fee is separate from any official government charges.

We’re glad to see that once you reached out, our team was able to review your case and process a full refund to resolve the issue.

Since the matter has been settled, we’d be grateful if you would consider updating your review to reflect the final outcome. Your feedback helps us continue improving both our communication and overall service.

Uspassportandvisa からの回答

2026年4月16日

Thank you for your feedback Miranda. We’re glad we were able to accommodate your requested date and provide a resolution.

We understand there may have been some confusion, as your case was resolved after your initial contact. Any longer timelines may relate to a separate request with different requirements.

We appreciate you taking the time to share your experience, and your feedback helps us continue to improve.

Uspassportandvisa からの回答

2026年4月15日

Marco, thank you for your great review! We’re glad to hear that our team was able to assist you quickly and address all your questions with professionalism. Your feedback means a lot to us, and we’re always here if you need further assistance.

Uspassportandvisa からの回答

2026年4月15日

Mota, thank you for your kind words! We’re delighted to hear that you had an excellent experience and that our agent was able to provide the information you needed efficiently. We truly appreciate your feedback and your trust in our service.

Uspassportandvisa からの回答

2026年4月16日

Thank you for your feedback and for your patience throughout the process Peter. We’re glad our team was able to identify the issue with your Trusted Traveler record and guide you toward a resolution.

We appreciate you taking the time to share your experience, our team will take your feedback on board and continue working to improve.

Uspassportandvisa からの回答

2026年4月8日

We really appreciate your kind words! It’s great to know our staff made a positive impression by being both supportive and courteous

Uspassportandvisa からの回答

2026年4月12日

We’re sorry to hear that there was confusion regarding our service, and we truly appreciate you taking the time to share your experience.

To clarify, we are a third party application preparation service, and this information is presented throughout our website. Our service is intended to help customers complete their passport applications correctly and efficiently, minimizing potential errors and saving time.

After carefully reviewing your case, we can confirm that our team replied to your request and in the end, we were able to fully resolve the matter by issuing a complete refund for your order.

As your concern has now been addressed, we would kindly ask that you consider updating your review to reflect the outcome. Your feedback is valuable to us, and we remain committed to improving our service and transparency.

Uspassportandvisa からの回答

2026年4月8日

Thank you for your kind words! We’re delighted to hear that you experienced prompt and friendly service. Our team always aims to be both efficient and welcoming, so it’s great to know we met your expectations.

Uspassportandvisa からの回答

2026年4月6日

Thank you, Mark! We really appreciate your feedback. We’re glad to hear the process was quick and easy and that our team made a great impression. That’s exactly the experience we aim to provide!

Uspassportandvisa からの回答

2026年4月6日

Thank you so much for your thoughtful review, Sue! We’re so glad Zane was able to get you started on the right path and that Emarie provided such outstanding support throughout your experience. We’ll be sure to share your kind words with both of them. They’ll truly appreciate it. We’re grateful you chose us to assist with your Global Entry renewal!

Uspassportandvisa からの回答

2026年4月6日

Thank you so much for your kind words, Barry! We’re thrilled to hear that Alyssa provided such a superb experience. She takes great pride in being friendly, knowledgeable, and thorough, and we’re so glad she was able to help you 100%. We truly appreciate you taking the time to share your feedback!

Uspassportandvisa からの回答

2026年4月6日

Thank you for your feedback, Paul.

We’re sorry to hear there was confusion regarding our service. We want to be clear that we are a third-party application preparation service, and this is disclosed throughout our website. Our service is designed to assist customers in completing their passport application accurately and efficiently.

After reviewing your case, we can confirm that a full refund has already been issued, and our team has responded promptly to your request to resolve this matter. We always aim to address concerns quickly and fairly, and we appreciate the opportunity to do so here.

We are a legitimate service committed to supporting our customers and providing a streamlined application experience. If there is anything further we can assist you with, we’re happy to help.

Given that your concern has been fully resolved with a refund, we would kindly ask that you consider updating your review to reflect the resolution.

Uspassportandvisa からの回答

2026年4月6日

Thank you, MCK, for your feedback! We’re glad to hear you had a great customer service experience and truly appreciate you taking the time to share it.

Uspassportandvisa からの回答

2026年4月1日

Thank you, Dana, for your kind feedback! We’re so glad Ms. Hazel was able to make the process easy and provide such helpful and friendly support. We truly appreciate you sharing your experience.

Uspassportandvisa からの回答

2026年4月1日

positive experience and guide you through your Global Entry application seamlessly. Her patience, understanding, and dedication truly reflect the level of support we strive to provide. We appreciate you sharing your experience.

Uspassportandvisa からの回答

2026年4月1日

Thank you, Tatiana, for your kind feedback! We’re thrilled to hear that Taylor was able to provide timely and effective assistance. We truly appreciate you sharing your experience and are glad you’re satisfied with our service.

Uspassportandvisa からの回答

2026年4月1日

Thank you, Kim, for your kind feedback! We’re glad to hear Taylor was able to assist you quickly and provide a positive customer service experience. We truly appreciate you sharing your experience!