Uspassportandvisa レビュー 

Uspassportandvisa からの回答

2026年2月20日

Hi Michal,

Thank you for taking the time to share your experience. I’d like to clarify.

We are a private, third-party service that helps customers prepare passport applications accurately and efficiently. Our services include guided support, completed forms, and resources to reduce errors that can cause delays. The government fee paid separately to the U.S. Department of State is required regardless of how the application is prepared and is clearly noted on our website.

Many people prefer using an expert resource when accuracy and timing are critical. Our available services include registered couriers who can hand-deliver documents to the State Department and one-on-one guidance to ensure all documentation is correct the first time. Mistakes on applications can result in denial and prevent travel.

We clearly state on our website that we are not affiliated with the government, and all confirmation emails include our contact information so customers can reach our support team easily.

Our goal is to provide convenience, clarity, and support to help customers complete their applications correctly and avoid unnecessary setbacks.

We appreciate your feedback and the opportunity to clarify how our service works.

Uspassportandvisa からの回答

2026年2月20日

Hi Claude,

Thank you for taking the time to share your feedback. We understand how this process can feel confusing, and we’re sorry this was your experience.

To clarify, we are a private, third party service that assists customers in preparing their passport applications accurately and efficiently. Our service includes guided support, completed application forms, and helpful resources designed to help prevent common errors that can lead to delays or issues with processing. The government fee paid separately to the U.S. Department of State is required regardless of how the application is prepared, and this is also noted on our website.

While some customers choose to complete the process on their own, others prefer added guidance and support to ensure everything is completed correctly the first time, especially when timing is important.

We clearly state at the top of our website, before any information is entered, that we are not affiliated with the government. Additionally, all confirmation emails include our contact information, including our phone number, so customers can easily reach our support team if needed.

Our goal is to provide clarity, convenience, and support throughout what can otherwise be a complex process.

We appreciate your feedback.

Uspassportandvisa からの回答

2026年2月20日

Thank you for taking the time to share your experience.

To clarify, we are a private, third party service that assists customers in preparing their passport applications accurately and efficiently. Our service includes guided support, completed application forms, and helpful resources designed to reduce errors that can lead to delays, errors, or applications not being processed on time. The government fee paid separately to the U.S. Department of State is required regardless of how the application is prepared, and this is also noted on our website. While some people go it alone (like doing taxes), many prefer to use an expert resource (like tax software) when time and accuracy is critical. Our available services include registered couriers that can hand deliver all of your documents directly to the state department for rapid turnaround and one on one guidance to ensure ALL of your documents are right the first time. Any mistakes can cause your requests to be denied and prevent your travel.

We clearly state at the top of our website, before any information is entered, that we are not affiliated with the government. Additionally, all confirmation emails include our contact information, including our phone number, so customers can easily reach our support team if needed.

Our goal is to provide convenience, clarity, and support throughout what can otherwise be a confusing process, helping customers complete their applications correctly the first time and avoid unnecessary setbacks.

We appreciate your feedback.