Had a concern with the shipping route which I thought would delay my order. Customer service was quick to respond even though this wasn’t really their problem. The postal service had somehow rerouted... もっと見る
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レビュアーのコメントを見てみましょう
The company has very nice selections which are good quality. I shopped for a swimsuit which is always challenging. The style just didn’t work for me, but the return was super easy, efficient and I rec... もっと見る
I had gotten a couple of items as a gift and I had already purchased the same items. So, I needed to do a return. I was having a hard time understanding how the process worked and Erin in customer sup... もっと見る
企業が回答しました
I chose this company to buy UV protective clothing due to their backstory, which you can find on their website. They exceeded my expectations in customer service when I had an order issue. I had quick... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
連絡先
14914 Camage Ave, 95370, Sonora, 米国
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
Bought it for my wife for an upcoming…
Bought it for my wife for an upcoming trip to Hawaii. It arrived quickly and she is looking forward to wearing it.
2018年10月29日
自発的なレビュー
UV Skinz からの回答
Hello Jeffrey,
Thanks for taking the time to share your feedback with us. We are so happy your wife is excited to wear her new Womens SS Sun & Swim Shirt. Have a great time on your trip, and thanks for trusting us to provide your loved ones with sun protection gear!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Very happy with the fit and look.
Very happy with the fit and look. I have not used them for swimming yet.
2018年10月29日
自発的なレビュー
UV Skinz からの回答
Hello Kathy,
Thanks so much for leaving a review. We appreciate your business, thanks for shopping with UV Skinz! Have a great day.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Outstanding quality and excellent…
Outstanding quality and excellent customer service! Two of the items I ordered did not fit properly, returning them for a refund was easy to do. So thankful that I can try new styles, knowing that if they don't fit I can easily return or exchange them.
2018年10月27日
自発的なレビュー
UV Skinz からの回答
Hello Andrea,
Thanks so much for your review! We are thrilled the returns process was a breeze for you. Customer satisfaction is our #1 priority, so we're glad you're happy with your overall experience. We look forward to providing your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Good Customer Service.
They were very helpful with my many returns until I could find the right size in each item. Found I needed a bigger size in board shorts than in the jammerz due to the different type of material. Wish the board shorts hand zipper and snap vs. velcro and lace closure, but I still really like them. Haven't used any items yet, but am preparing for a trip to equator area where I will be in the water several times a day. I have always had a sun allergy and am so grateful to have found something to cover me and stop the sun rashes. Paying for my many returns was costly, but now I know what size I need in every item for future purchases.
2018年10月27日
自発的なレビュー
UV Skinz からの回答
Hello Shari,
Thanks so much for your review. We're so glad you finally got all the items and sizing down! As a customer courtesy to combat some of the return shipping costs, we have refunded your shipping cost of $7.95 on one of your original orders. The credit should reflect on your account in about three business days. Thanks for your product suggestion about the Board Shorts - we will definitely pass that on to our Design Team! Have a great time on your trip, we look forward to doing more business with you in the future.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
sun shirt ran small for my purposes but…
sun shirt ran small for my purposes but it was so easy and fast to make an exchange, it was very impressive. Love my new larger shirts and will be ordering more again soon!
2018年10月26日
自発的なレビュー
UV Skinz からの回答
Hello Joanne,
Thanks so much for your review! We're happy to hear the Return/Exchange process was a breeze for you. We will pass your compliments along to our Returns Team to ensure they receive the positive feedback. We can't wait to fulfill your next order, have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
High quality
Every item I've purchased has been high quality. Love the company, love the quality. Price point is just so high that we are unable to purchase much.
2018年10月26日
自発的なレビュー
UV Skinz からの回答
Hello,
Thanks for your review. We are happy you find our product to be of outstanding quality! UV Skinz aims to provide our customers with high quality sun protective gear that is also made at an affordable price point. That being said, we do run sales quite often, which is a great opportunity to score some clothing at a discounted price. Head on over to uvskinz.com to check out the latest sale we have going on. We look forward to fulfilling your next order. Have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Package found
After searching the neighborhood, my package was found. Thank you for the prompt reply and offer to send a quick replacement.
2018年10月26日
自発的なレビュー
UV Skinz からの回答
Hello Claire,
Yahoo! We are so happy to hear you found the package. We appreciate your review, have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Speedy service
Speedy service - no problems with the purchasing. Product has not been tried in the water yet (white shrug), but agree with previous reviews. I added closures of my own as it only has one near the neck edge, and I opened up the thumb seams a bit as the sleeves are rather short to pull over hands.
2018年10月25日
自発的なレビュー
UV Skinz からの回答
Hello,
Thanks for sharing your feedback with us! We're always looking to our customers for ways we can improve, so we appreciate your feedback regarding the sleeves on the Womens Classic Shrug. We will make sure to pass your feedback on to our Production Team for the appropriate adjustments. Thanks again and have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great Products, service and great people
The products are everything promised! However, the sales staff and customer representatives go well beyond expectations with their kindness, caring, and product knowledge. Great company.
2018年10月25日
自発的なレビュー
UV Skinz からの回答
Hello Randy,
Thanks so much for taking the time to leave a review. We're so happy you are 100% satisfied with our product performance and customer service! Our Team strives to provide our customers with A+ customer service, so we're thrilled you felt taken care of. We can't wait to do business with you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Very satisfied with the quality of the…
Very satisfied with the quality of the UV Skinz product! Would highly recommend to anyone who needed swimwear items.
2018年10月25日
自発的なレビュー
UV Skinz からの回答
Hello Margie,
Thanks for your awesome review! We appreciate your recommendation and can't wait to fulfill your next order. Thanks for shopping with us. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Very nice quality swimware.
2018年10月25日
自発的なレビュー
UV Skinz からの回答
Hello Patricia,
We appreciate your review. UV Skinz strives to produce fashionable and high quality swimwear, so we are glad you felt we met the mark. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
UV Skinz からの回答
Hello Kathryn,
Thanks so much for your review. We are thrilled you were able to take advantage of the sale and order some sun protective clothing. Enjoy your items! Have a great day.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
My order came quickly and I am very…
My order came quickly and I am very pleased with the clothing ordered. Thank you for the more reasonable pricing!!
2018年10月25日
自発的なレビュー
UV Skinz からの回答
Hello Debra,
Thanks for taking the time to share a review. We appreciate your kind words and business! We look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
UV Skinz からの回答
Hello,
Thanks for your review! We hope to provide you with a 5-Star experience next time, and are grateful for your positive feedback. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great Products
Purchased several items for my husband and I for protection on our Aruba trip. There are numerous styles and colors of products to choose from. Very happy with the fit and quality of materials. I did return a couple items as I didn't care for the style on me. I did repurchase a different style item which is great. Return was easy with the form included with the order. Received my items in 2 business days (CA to NY) after ordering with free shipping. First time buying from UV Skinz, extremely happy with the product choices, colors, material and fit. Will definitely come back in the future.
2018年10月24日
自発的なレビュー
UV Skinz からの回答
Hello Sharon,
Wow, what a lovely review. We greatly appreciate the time you took to share your experience with us! We strive to deliver excellent overall service to our customers and are so happy you felt we met the mark. Thanks for choosing us for your sun protection gear; we can't wait to fulfill your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
UV Skinz からの回答
Hello Janet,
Thanks for sharing your feedback with us. We're thrilled to hear you are satisfied and impressed with your purchase. We hope to do more business with you in the future, have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
UV Skinz からの回答
Hello Jan,
Thanks so much for your review. We're happy you love your items! We look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great product and quick service
Great product and quick service. Sizing is perfect.
2018年10月23日
自発的なレビュー
UV Skinz からの回答
Hello Steve,
We appreciate your review! Thanks for sharing your feedback with us, we're happy to hear our sizing charts are spot on. We look forward to providing your future sun protection needs. Have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Rapid delivery
Rapid delivery, perfect fulfillment. A company with a mission to protect, based on bitter experience. Be safe!
2018年10月23日
自発的なレビュー
UV Skinz からの回答
Hello Amy,
Thanks for your fantastic review! We're thrilled we provided you with a perfect overall experience. Thanks for supporting our mission to spread sun protection awareness. We look forward to fulfilling your next order. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
No free returns..
No free returns... I haven't had much opportunity to test the clothes out much because I got them at the end of this past summer (including clearance sale). So far, I like the colors/prints but can't speak on their wear. I will, however, say I'm disappointed they don't have free returns/exchanges. Wasn't aware of that before I made my purchase and that's risky with online buying. Spent $8.00 to mail back a clearance item for exchange so I essentially bought it for full price. Because of this, I highly doubt I'll continue shopping here.
2018年10月22日
自発的なレビュー
UV Skinz からの回答
Hello Emlee,
Thanks so much for taking the time to leave a review. We appreciate your business and are so sorry to hear you are disappointed with our Return Policy. As a growing company, we hope to eventually be able to provide customers with free returns. For now, we have a policy that allows customers to return items at any point, whether you have had the item(s) for thirty days or much longer. That being said, I have refunded your PayPal $8.00 in an effort to make this situation right and leave you feeling 100% satisfied. Thanks again for your feedback. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
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