Vakatrip レビュー 

Vakatrip からの回答

2025年12月16日

Dear Customer,
Thank you very much for choosing Vakatrip~

Please provide a 13-digit order number, and then we will assist you in verifying the situation

If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com

Have a nice day~
Vakatrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

At present, we have found the corresponding details according to your order.
First of all, your order was not a cancellation application submitted through VakaTrip, but was operated by contacting the airline yourself.
Secondly, due to the ticketing method, your order needs to contact the airline again through the agent's channel to apply.
Finally, your order was an application submitted to the airline on February 14, 2025. The airline will review and process the time to receive the payment within 15-30 working days.

So far, we have not received any refund, please wait patiently, thank you, if you have any, please contact us at customer@vakatrip.com.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

According to your name, we did not find your order. Can you provide the passenger's name, departure place, destination, departure date, and the email address filled in when booking? We will try to help verify the situation.

We have replied to your email via customer@vakatrip.com. Please reply to us as soon as possible by email. Thank you.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

At present, no corresponding order is found according to your user name.

Please provide the departure place, destination, departure date, and passenger name, and we will assist in verifying the situation.

You can also contact us at Customer@vakatrip.com.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

According to your order, we found the corresponding flight details and the ticket has been issued. The email address filled in at that time was yanienohamad@yahoo.com

The ticket confirmation has been sent to your mailbox.

Currently, the ticket has been used. According to the rules of Thai Airways, you can check in at the airport with valid documents.

Thank you again for your recognition of VakaTrip.

Best regards,
Vakatrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

We are honored that you have chosen our website and given us important comments.

We will continue to work hard to improve the website performance and customer service quality.

Welcome to choose VakaTrip website to book air tickets again.

Have a nice day~

Best regards,
Vakatrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

When issuing tickets, we will issue tickets according to the details you filled in VakaTrip, and will not change any passenger information at will.

When we received your inquiry, your flight was approaching and we could not assist in changing it again. We can only suggest that you go to the airport counter at least 3 hours in advance to try to change it. We are very sorry for the inconvenience caused to you.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

At present, we have received your letter and have received your inquiry about changing your name.

However, because we did not receive your reply about the first page of your passport, we are ultimately unable to assist in noting the correct name.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

At present, your ticket has been issued. We have replied to your email through adilahmad626@gmail.com and informed you of the fee for changing your name, but we did not receive your reply and confirmation in the end.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

Your reservation has been ticketed, the code of the airline is pnr: 2COE74, and the electronic ticket number is: 0983425457092

After verification, the MS/MR in the middle of the name is the gender of the passenger, which does not affect the passenger's boarding.The air ticket can be used normally.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

Your order has been issued, and a confirmation notification has been sent via the email address clarabella1723@gmail.com on December 31, 2024 at 09:20:01.

Currently checked, the order has been used normally.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

Your order has been issued on December 4, 2024 at 13:38:01, and the PNR and ticket information have been sent to your email address remy3036@gmail.com.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

Your order has been issued at 23:26 on December 26, 2024, and the PNR and e-ticket number have been sent to your email address sharmeen.hamidmms2017@gmail.com.

Currently, your flight status is used.

If you have other questions in the future, please feel free to contact us at customer@vakatrip.com.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer,

Thank you very much for choosing VakaTrip~

Regarding the situation raised in your order, we make the following clarifications
The flight booked in your order is a flight jointly sold by Turkish Airlines and Malindo Air. The actual carrier airline is OD177, and the flight information is
OD177 December 25, 2024 20:55-05:40 DPS-MEL

Our website displays the corresponding flight details when selecting flights, filling in order information and paying, and displays the actual carrier airline. We have not changed your flight at will. The ticket is actually issued according to the flight you ordered.
For baggage check-in, we did not show that there is free checked baggage, but only show that Carry-on Baggage is free.

Based on the above information, we showed it to you in advance, but in the end you still chose this shared flight. We also issued the ticket according to the fees you paid for the order, and the fees you paid were also paid to the airline accordingly. We have completed the performance.

We will send you an email via customer@vakatrip.com. If you have any questions, please reply to us again. Thank you.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer

Thank you very much for choosing VakaTrip~

Thank you very much for your trust again and again. Your recognition is our motivation to move forward.

We will continue to improve the performance of the website and improve the quality of customer service.

Welcome to use the VakaTrip website again.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日

Dear customer

Thank you very much for choosing VakaTrip~

According to your name, we found the order 3472320959302, and the flight dates of the order are March 2, 2025 and March 6, 2025

Your order has been issued, the airline code is 22PQD4, and the e-ticket number is
0983424634308
0983424634309
0983424634310
0983424634311
0983424634312
0983424634313
0983424634314
0983424634315
0983424634316

At present, we have sent an email notification through the email address you reserved, mistrysuyash1@gmail.com.

If you have any questions, please contact us through the email address customer@vakatrip.com.

Best Regards
VakaTrip CS Team

Vakatrip からの回答

2024年12月17日

Dear Customer,

Thank you very much for choosing VakaTrip~

You booked the special air ticket, our order showed the ticket issuance time as "The ticket will be issued no later than 24 hours before departure, and you will be notified by ticket confirmed email."

We guarantee the itinerary, please wait patiently, thank you

Have a nice day!

Vakatrip CS Team

Vakatrip からの回答

2024年12月17日

Dear Customer,

Thank you very much for choosing VakaTrip~

Thank you very much for your thoughtful evaluation and suggestions. We will continue to improve the customer service experience.

Welcome to choose VakaTrip again~

Have a nice day!

Vakatrip CS Team

Vakatrip からの回答

2024年12月17日

Dear customer,
Thank you very much for choosing VakaTrip~
We have not found any valid orders associated with your name Chin yat Min, nor any records of you sending through the customer@vakatrip.com official website email.
Please provide the departure place, destination, departure date, flight number, or the 13-digit electronic ticket number of the VakaTrip website, and we will assist you in verifying the problem you mentioned.
If it is really our problem, we will also give you a reply here.
If it is not our problem, we have the right to retain your comments and file a complaint against you for malicious defamation.
Finally, we need to clarify that we are a compliant OTA website, not a scam website as you said. Everyone has their own judgment, and there is no need for you to make a public reminder.
Best Regards
VakaTrip CS Team

Vakatrip からの回答

2025年2月19日 に更新

Dear Customer,

Thank you very much for choosing VakaTrip~

Your order has been issued. The airline's booking management code is 6R4XHL, and the e-ticket number is
2177141395222
2177141395223

We have sent you the Thai Airways itinerary through your email address rakesh.bisht.cs1@gmail.com.

Your ticket can be used normally and is valid. Please do not think that VakaTrip is a scam website just because you cannot manage the booking. We have explained it very clearly through the email.

If you have any questions, please feel free to contact us via email customer@vakatrip.com.

Have a nice day!

Vakatrip CS Team

Update reply:


Update Reply:
Dear customer,

Thank you very much for choosing VakaTrip~

First of all, we apologize for the inconvenience caused by the initial question.

Due to the ticketing method, PNR may not be able to manage the reservation on the airline's official website. Usually, you can also try through the electronic ticket number.

Once again, thank you very much for your clarification and suggestions to us. We will continue to improve the performance of the website and customer service.

Welcome to use VakaTrip website again~

Best Regards
VakaTrip CS Team