Vakatrip レビュー 

497
TrustScore 5段階評価の2.5

2.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Dear Vakatrip Support Team, I have booked an IndiGo flight through your website, but I have not yet received the airline PNR required for web check-in and booking verification. Booking Detail... もっと見る

5つ星のうち1の評価

We bought 4 Qantas Airways tickets in January 2026 to travel to Auckland on 19 February 2026. Unfortunately, my Australian transit visa application was refused. As soon as I received the visa refusa... もっと見る

5つ星のうち5の評価

Hi Vaka Trip Customer Service . The booking platform saying My booking not successful yet your System has charge Me twice. Updated case : Vaka Trip CS has replied my email the next day and solve t... もっと見る

企業が回答しました

5つ星のうち1の評価

I have booked 2 tickets sector Delhi Amritsar. The payment has been deducted but there has been no issuance of tickets or any messsage.The site doesnt have any contact details or any customer care n... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

**Trustpilot Significance:** Trustpilot is vital for VakaTrip to hear users and address concerns, focusing on user experience rather than promotion. **Ticketing Time Commitment:** Rest assured, timely ticketing is our commitment. Payment made ensures ticketing completion within 12-48 hours, causing no travel disruption. **PNR Validity Assurance:** For real-time order tracking and seamless travel, logging in during ticketing may limit self-management but won't affect your ticket's normal use. **Information Change Assistance:** Discovering errors or voluntarily changing flight details? Inquire anytime at customer@vakatrip.com for assistance. **Itinerary Information:** Post-ticketing, confirmation and invoice details are sent to your email. For an airline-specific itinerary, inquire at customer@vakatrip.com. **Refund and Order Changes:** Refund and change rules depend on the airline's response. Policies of the airline serve as the accurate reference.


連絡先

2.4

期待以下

TrustScore 5段階評価の2.5

497件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 89%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.4

すべてのレビュー

(497)

過去12か月のレビュー数: 46

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Ordering person ARORA/ROHINI

Ordering person ARORA/ROHINI
Order number : 3468429940940
PNR :5X5PBR

Flight is tomorrow and airline says they can't find information.

Is this is a scam?

I called the airline and came to know that vakatrip has cancelled the booking without concent.

2024年12月13日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,

Thank you very much for choosing VakaTrip~

Your order has been issued. The airline's booking management code is 5LZC2P, and the e-ticket number is
217-6356932625

The updated PNR+itinerary has been sent to your email.

Have a nice day!

Vakatrip CS Team

5つ星のうち1の評価

Order number 3471752828792

Order number 3471752828792
PNR KMWHVM
e-Ticket No. 555-6315463031/555-6315463032

Airline says that the ticket can’t be found, is this a legitimate booking. Can you please confirm the itinerary or refund the amount as the airline claims they don’t have any booking with this PNR

2024年12月12日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,

Thank you very much for choosing VakaTrip~

Your order has been issued. The airline's booking management code is KMWHVM, and the e-ticket number is
555-6315463031
555-6315463031
555-6315463032
555-6315463032

Due to the ticketing method, you cannot manage the reservation yourself, but the ticket can be used normally without any problems. We have sent the ticket voucher to your reserved email address har***2910@gmail.com

Have a nice day!

Vakatrip CS Team

5つ星のうち1の評価

I still don’t get any confirmation…

I still don’t get any confirmation number for flight tomorrow morning please send me asap

Number booking : 3471703947311
Under name : MOHD AZRUL BIN AZHAN

2024年12月12日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear customer,

Thank you very much for choosing VakaTrip~

After verification, your order has been issued according to the recommended flight you approved.

The itinerary has been sent to your email ahmadmukhlisismail@gmail.com

Best Regards
VakaTrip CS Team

5つ星のうち1の評価

I DONT GET ANY CONFIRMATION FLIGHT MY…

I DONT GET ANY CONFIRMATION FLIGHT MY FLIGHT TOMMOROW PLEASE SEND ASAP

ORDER NUMBER : 3471703947311
ORDER NUMBER : 3471703503673

UNDER NAME : MOHD AZRUL BIN AZHAN

2024年12月12日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear customer,

Thank you very much for choosing VakaTrip~

After verification, your order 3471703947311 has been issued according to the recommended flight you approved.

The itinerary has been sent to your email ahmadmukhlisismail@gmail.com

3471703503673 has been issued, and the itinerary has been sent to ahmadmukhlisismail@gmail.com on December 12, 2024 15:24:01

Best Regards
VakaTrip CS Team

5つ星のうち2の評価

Urgent,

Urgent,
I purchased tickets with you guys.
I did get a confirmation, however you wrote our names on the opposite direction

You wrote first name as last name
And last name as first name.

Please fix this, otherwise we would not be able to fly
Order number 3470758973434
PNR 6I89T7

2024年12月1日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,
Thank you very much for choosing Vakatrip~

Regarding the issue of name change you inquired about, we have already replied to you via email
Please check the email in your mailbox. Thank you

If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com

Have a nice day~
Vakatrip CS Team

5つ星のうち1の評価

My PNR is showing invalid

My PNR is showing invalid, my order no is 3470070288328 and Pnr is KFM32R, but the airline is telling me this pnr is not valid.
My flight is on today morning please help asap

2024年12月4日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,
Thank you very much for choosing Vakatrip~

Regarding the questions you inquired about the PNR and itinerary, we have replied to you via email
Please check the email in your mailbox. Thank you

If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com

Have a nice day~
Vakatrip CS Team

5つ星のうち5の評価

ticket issued first name/ last name formate

I have issued my ticket with vakatrip.com vide order no 3470681455866 and air india pnr 4TVB4F .In your ticket issuance you have given name formate starting with last name and due to this confusion I have issued ticket by puting first name in last name column and last name in first name column . Now I have checked with air india they told me to ctc vakatrip as they can do from their side . so please let me know as i have already forwarded mail .

2024年11月30日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,
Thank you very much for choosing Vakatrip~

Regarding the issue of name change you inquired about, we have already replied to you via email
Please check the email content in your mailbox. Thank you

If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com

Have a nice day~
Vakatrip CS Team

5つ星のうち1の評価

Filight ticket status

I sent an email to "customer(@)vakatatrip.com" asking about the status of my flight tickets, but I received n notification from gmail that this domain is not found. Please kindly respond what is happening. Cancel and return my money !!!!!!!!

2024年11月30日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,
Thank you very much for choosing Vakatrip~

Order Number: 3470695714621
We have received the email requesting to cancel the order and have assisted you in doing so. The refund was completed for you on December 4, 2024
Please check the arrival status of the funds from the card-issuing bank

If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com

Have a nice day~
Vakatrip CS Team

5つ星のうち4の評価

3470047795599

Order number : 3470047795599

Please email my ticket. Thanks

2024年11月24日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,

Thank you very much for choosing VakaTrip~
Your order has been issued. The airline code is 3M99CL and the e-ticket number is
2327161992733
2327161992734
2327161992735

The itinerary has been sent to your email.

You can manage your reservation through the Malaysia Airlines official website. If you have any questions, please contact us at customer@vakatrip.com.

Have a nice day!
Vakatrip CS Team

5つ星のうち3の評価

I want to get my official ticket

Hi,

My order number 3466979769769, pnr number 3LWZV7.

I booked a flight ticket from Kuala Lumpur to Sibu, Malaysia through your website on 18th October and I did not receive official ticket yet.

I also checked through Malaysia Airlines website and i do not find my booking.

Is it possible if i can get my official ticket and a confirmation that my booking is confirmed to MH?

Thank you.

2024年11月22日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,

Thank you very much for choosing VakaTrip~
Your order has been issued. The airline code is 3LWZV7 and the e-ticket number is
2327154609127

You can manage your reservation through the Malaysia Airlines official website using PNR + last name NOORRULAIN (remove the space)

If you have any questions, please contact us at customer@vakatrip.com.

Have a nice day!
Vakatrip CS Team

5つ星のうち2の評価

Cancel my booking pls…

This is my first time to use your app as i am flying every month. And if the service is good i will book through this app every time i fly. But right now i need to cancel my booking 3469747614178

2024年11月19日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,

Thank you very much for choosing VakaTrip~

Your order has been issued, the airline code is 2ZS258, and the e-ticket number is 079-7161279500

The flight status is normal and cannot be cancelled or refunded.

Voluntary refund, no money to refund,

Have a nice day!

Vakatrip CS Team

5つ星のうち2の評価

Please cancel my booking Order…3464884534713

Please cancel my booking Order 3464884534713 and initiate the refund.. It's urgent.. Any customer care number to talk to vakatrip? Your response is quick online but a contact number would be useful
Any update on this?
If you don't cancel now I will be losing lot of money..

2024年11月18日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,

Thank you very much for choosing VakaTrip~

Your order has been issued, the airline code is 92CYXC, and the e-ticket number is 2325813538217

The flight status is normal and cannot be cancelled or refunded.

Have a nice day!

Vakatrip CS Team

5つ星のうち1の評価

worst

worst. dont use vakatrip. this is scam

2024年11月15日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,

Thank you very much for choosing VakaTrip~

If you have already placed an order, please provide your order information and we will help verify the situation.

If you have not placed an order, it is recommended that you contact us again after placing an order.

We are a compliant OTA website, not a scam company.

If you have any questions, please feel free to contact us at customer@vakatrip.com.

Have a nice day!

Vakatrip CS Team

5つ星のうち5の評価

Good service, helpful customer service personnel

Responsive service..very helpful customer service, importantly fulfilled and helping on the rescheduling arrangement🥰
Timely update the progress to me

Nice work, keep it up! 💪🏻

2024年11月7日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear Customer,
Thank you very much for choosing VakaTrip~
Thank you very much for your positive feedback and recognition of us.
We will work hard to improve the efficiency of our response processing
We will continue to work hard to provide better services and look forward to serving you again in the future!
Have a nice day!
Vakatrip CS Team

5つ星のうち1の評価

Low fares is scam

Dont buy from vakatrip because your flight will be cancelled. Low fares they listed is not available, actually it just a bait to attract customer to buy it and they get your information & credit card details for scam. Vakatrip.com is china scammer company. Be careful with your privacy data.

2024年11月1日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear customer,
Thank you very much for choosing VakaTrip~
We have not found any valid orders associated with your name Chin yat Min, nor any records of you sending through the customer@vakatrip.com official website email.
Please provide the departure place, destination, departure date, flight number, or the 13-digit electronic ticket number of the VakaTrip website, and we will assist you in verifying the problem you mentioned.
If it is really our problem, we will also give you a reply here.
If it is not our problem, we have the right to retain your comments and file a complaint against you for malicious defamation.
Finally, we need to clarify that we are a compliant OTA website, not a scam website as you said. Everyone has their own judgment, and there is no need for you to make a public reminder.
Best Regards
VakaTrip CS Team

5つ星のうち1の評価

Horrible and worst. Also scam company

Has been charge in full but our flight has not been successfully booked due to flight sell-out and the refund is being processed. It easy to say that. But for me i was a big problem. Dont trust this site. Refund money takes longer. Totally scam.

2024年10月27日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear customer,

Thank you again for choosing VakaTrip~

Regarding the issue you raised about flights being sold out. After the ticket payment is successful, if you receive a notification that the flight is sold out, we will notify you in time.

If the flight is sold out, we will recommend a flight. If you accept the recommended flight, we will continue to issue the ticket.

If you do not accept the recommended flight, we will issue a full refund. After the refund is completed, it will generally arrive in your account within 3-7 working days.

If you have any questions, please feel free to contact us at customer@vakatatrip.com.

Have a nice day~
VakaTrip CS Team

5つ星のうち1の評価

dont buy or use vakatrip.com for your travel

worst travel agent. lots of scam. already booked and paid, but flight is cancelled. it was nighmares because it takes more days to refunded. so will not able to buy another ticket urgently. too much problem.

2024年10月28日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear customer,

Thank you again for choosing VakaTrip~

If the flight is sold out, we will recommend a flight. If you accept the recommended flight, we will continue to issue the ticket.

If you do not accept the recommended flight, we will issue a full refund. After the refund is completed, it will generally arrive in your account within 3-7 working days.

If you have any questions, please feel free to contact us at customer@vakatatrip.com.

Have a nice day~
VakaTrip CS Team

5つ星のうち1の評価

Still not receive PNR to check in at…

Still not receive PNR to check in at arline website. Booking paid successfully; Order Number: 3467757677671 Booking not Receive. But it was cancelled. Worst

2024年10月27日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear customer,

Thank you again for choosing VakaTrip~

After verification, your original flight has been sold out and there is no recommended flight. We can only give you a full refund. We have already refunded the full amount on the day of cancellation.

If you still have questions, please feel free to contact us at customer@vakatrip.com.

Have a nice day~
VakaTrip CS Team

5つ星のうち2の評価

Send Correct PNR for order id: 3459187178849

Hi,

Urgent: Order Number: 3459187178849

My PNR: MDMH9V/MJSDQT from Singapore to Manila is not showing on Cebu Pacific airlines. My flight is on 26th Oct, please check on priority.

2024年10月25日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear customer,

Thank you very much for choosing VakaTrip~

After verification, PNR: MDMH9V and PNR: MJSDQT ,The ticket status is normal

Currently, your ticket has been used normally, and the seat number is AB in row 11.

If you have any questions, please feel free to contact us at customer@vakatrip.com.

Best Regards
VakaTrip CS Team

5つ星のうち5の評価

i want to know can i add on baggage if…

i want to know can i add on baggage if i already payment fo 11 people fly on this december fligt mas airline buy the ticket from vaka trip?

2024年10月15日
自発的なレビュー
Vakatrip ロゴ

Vakatrip からの回答

Dear customer,

Thank you again for choosing VakaTrip~

We did not find the corresponding order according to your name. Please provide the 13-digit order number of VakaTrip or contact us via customer@vakatrip.com.

Have a nice day~
VakaTrip CS Team

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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

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