Valencia Theater Seating レビュー 878

Bill — Laval, Québec

Ordered this without ever sitting in one, which made me nervous. A leather chair at this price point is not an impulse buy, and you really want to feel it before committing. I read every review I could find, decided to trust them, and placed the order.

It arrived on time, in a solid box, and extremely well protected. Unpacking it actually gave me confidence before I even sat down — you can tell when a company cares about how their product arrives at your door.

The leather is the real deal — soft, well-finished, and it fits the room like it was always supposed to be there.

I use it as a dedicated listening chair for my hi-fi setup. Late nights, low lighting, music playing — it is genuinely the most comfortable seat I have ever owned for extended listening. The ottoman is not optional. Together they change the whole experience.

My only regret is not buying it sooner.

If you are on the fence about buying blind — don't be. The reviews are accurate, the delivery is solid, and this chair earned every star.

We purchased the Artisan Leather Sofa 3 seat in black. It has been in our home for a little over a month. It is better than we imagined it would be. The Italian leather is buttery soft. The seat cushions are perfect. They are not too hard or too soft. The stitching is strong and no hanging strings. The wood is a real wood. The stain dies gave a more orange tone to it. I would’ve preferred more of a true walnut color but I am still very pleased. It gives our home the comfy , classy look we were looking for. Thank you

I ordered a recliner/lounge chair from Valencia Seating in the later half 2025. We received it in early 2026 and I have been enjoying it for about a month and a half at the time of writing this. I have made it my main lounging chair and spend time reading, watching TV, and working on my laptop both in upright and reclining positions. Overall the comfort level is great - very nice for me (I am 6'1'), and time really flies by when I sit in it. The arms and back are firm enough to stop my back from aching, but still soft enough to be cushioned. The overall side is pretty impressive... This particular chair feels a little like a throne, haha.. Leather quality seems fine so far. I will try to update if anything untoward happens.

The only thing I am not sure of over time is the cushion stretch patterns - there is already some rippling/distortion from my roughy 2 months of regular sitting. I hope it will even out over time, but for now we put a pillow on the chair when someone isnt sitting it. Another element that was not ideal was the time from order to delivery (order placed in October, delivered in January); but when the delivery finally came the delivery team was quick and efficient.

Overall however, given the comfort and utility I have had from the chair thus far, I am very happy and will keep Valencia Leather in consideration if we need more chairs or want to update the theatre seating we have elsewhere.

Do NOT purchase from this company!! How I wish we had read the negative reviews prior to purchasing, rather than falling for the fake reviews and the glossy advertisement!!
We purchased two Winston Wingback swivel chairs online. One of the two chairs arrived with deep indents in the fabric caused by overly tighted straps. The indents never came out. The swivel base had broken bearings, resulting in a very wobbly, unstable base. After much, much debate with customer service, they agreed to send a new chair. The new chair also had broken bearings. Unstable wobbly base!!! After sending many emails and videos as evidence, customer service proceed to tell us that the wobbly base is totally normal!!! This company doesn't support their customers and do not stand behind their products. They will send you defective furniture and leave you fending for yourself. Save your money and go elsewhere!

I couldn’t be happier with these movie chairs! The leather has such an upscale texture and look — it truly elevates the entire room. Not only are they beautiful, but they are incredibly comfortable. They make movie nights with family and friends feel like a true theater experience right at home.
The functionality is excellent and the overall quality is outstanding. Everything feels well-made and designed to last. On top of that, Customer Service was there for me when I needed them, special thanks goes out to Robyn which made the entire experience even better.
Highly recommend these chairs if you’re looking to combine style, comfort, and quality in your home theater setup!

The whole experience with Valencia was terrific. The communication from sales to delivery was top notch. We LOVE the comfort of our recline sofas and the leather is lovely. The look and function are just as represented and the quality of craftsmanship/ mechanics is excellent.

Great customer service

I bought the modern Valencia theater couch completely sight‑unseen, and the experience has been flawless.

Ordering & Communication – The website made customization easy, and I received clear, timely updates at every stage. Any question I had was answered quickly by a friendly support team.

Customer Service – From the first email to the final delivery confirmation, the staff were professional, courteous, and genuinely eager to help.

Delivery – The promised delivery window was met exactly. The delivery crew arrived on time, handled the couch with care, and placed it perfectly where I wanted it.

Product Quality – The couch is exactly as described: beautiful, high‑quality upholstery, solid construction, and incredibly comfortable. It’s become the centerpiece of my living room—stylish enough for guests, yet cozy for long movie nights.

Bottom line – Buying the Valencia theater couch was a leap of faith that paid off. Excellent service, on‑time delivery, and a gorgeous, comfortable product. Highly recommended!

We love our Valencia Andria Modern Right Hand Facing Top Grain Leather Reclining Sectional Sofa. The ordering process was easy. Delivery was without issues. Overall it was perfect buying experience. Thank you, Valencia Theater Seating.

I bought the row of 3 Valencia 2025 New Tuscany Ultimate Luxury Leather Home Theater Seating for my home theater room and am very pleased with my purchase. The chairs are very easy to assemble and connect to each other. Once set up, they are extremely comfortable with separate settings for head, lumbar, and reclining. You can even store your preferred settings so you can return to the position with a single button press. The chairs have multiple colors of LED lights available, though I typically leave them off to have complete darkness in the room. One thing to one: the chairs have metal modular connectors that come topped with hard plastic. It looks cheap at first, but you just need to remove the hard plastic to expose the metal and it will look as it should.

Customer service was great. At first we didn’t know if the sofa would fit but after talking to an advisor on the phone they managed to resolve all my questions. The delivery of the sofa was timely, and within the time period provided. The delivery went smoothly, I have small doors one of them 60cm, and the delivery couriers were excellent, they took the sofa out the box and managed to fit it in the doors without a scratch (they even screwed the legs on and off). The sofas brilliant, exactly what we asked for, the leather is great quality, and it’s incredibly comfy. I’d highly recommend this company and would buy a sofa from here again in the future.

Thank you so much.

Fantastic seats. Worth every penny! Great customer service and delivery. First class everything! Highly recommend!

Loved the easily configurable combinations of seats on the website to fit my room. Seats arrived few weeks after ordering in good condition. Look and feel pretty high quality.

Chair is now embarrassment and still no contact or help

Robyn did a fantastic job of walking me though an issue I had with the initial setup. The seating itself exceeded my expectations and was a real value. It is very comfortable and the pull-down center console and the directional lights are great features. The blue under lighting is a nice touch as well. Plus, I appreciate the follow-up communications to ensure our satisfaction.

It took some time to get my order but I didn’t realized they made to order my furniture. I’m not a patient person and I called them every few weeks. They always returned my call with in a day Or same day. Very sweet person I beleive her name is Nyla was very helpful ! And the delivery guys were also great. I had knee surgery and they brought my boxes right into my front door. Now the chair was broken and I had some bad screws but my husband being the packrat he is had some screws that worked. Nyla and Brenda had me a new one sent asap with regards to the ice storm we got it fairly quick.
After we got it all set up and figured out how to arrange all of it (still not sure 😬). It is VERY WELL MADE AND SO NICE!
We Absolutely love it.

The team over at Valencia was more then welcome to answer any and all of my questions before, and after my purchase of the Tuscany Console. I very highly recommend their white glove delivery service to make this an enjoyable experience. One of my friends bought this couch, and I had to have it! I had several questions after my install, the team was happy to help.

i have had the chairs for almost 6 months
leather feels very soft & luxurious - easy to clean
motors are very quiet
very comfortable
really like the button to restore previously saved position

my wife finds the lumbar support a bit too high (5'8")

what would i do differently?
i would like the buttons on the outside
a bit more difference between the home, restore & adjustment buttons
sometimes i am going home & stop for some reason & then accidently hit & hold the save button

heater - works very well, but find the 20min too short most of the time
have to reach in & flick the control back & forth to reset
a better approach may be use the top button to reset, maybe press & hold to set 40min (most shows are about that)
cooling - only used it a couple of times, but seemed to work well

tray tables are perfect

We brought three Verona motorized seats for our new basement and have been use them for a few weeks. We're happy with the purchase, very comfortable for long movies and the lights are very useful without being distracting.
The customer service is good as well with clear assembly instructions. I'd buy more in the future!

We love the couch, it is classy, comfortable, and has all what we're looking for. Leather, reclining seat, and chaise!