Valencia Theater Seating レビュー 878

We love our Valencia theatre chairs and get compliments on the from friends and family for being super comfortable - great for watching long movies or sporting events. Service was top notch as well - delivery, install and customer service. Highly recommend- its modular build is fantastic.

We bought the leather sofa bed only a few months ago, but unfortunately, the headrest behind the reclining seat is already malfunctioning. The sofa is hard and not as comfortable as we had hoped. We’ve stopped using the adjustable headrests since they don’t work properly, especially the one behind the reclining seat that remains stuck.

Delivery was seamless and the chair and footstool are ergonomically perfect & easily kept clean. 👍👍👍

Purchased the Eden 3 seat recliner sofa from Valencia. This couch is luxurious, a big size and everything I imagined upon delivery.

White-glove service was included in the purchase price; delivery team called about an hour before arriving, set up the couch exactly where I wanted it, and removed all the packaging.

A few weeks after delivery I discovered a tiny hole in the back of couch. I had excellent communication with a customer rep through their chat line. A follow up for the repair was scheduled quickly, meticulously executed and I am very happy with the outcome.

I can honestly say whether you are chatting with sales or customer service, the reps are responsive and knowledgeable.
I am very happy with my purchase and with Valencia as a furniture store that goes the mile for satisfied customers.

The customer service at Valencia was amazing. The chairs and the white glove delivery was spot on, with seamless installation. The products arrived well cared for, not damaged and worked on first try. It was a pleasant surprise to discover that each of the seats came with a table accessory!

When we ordered the wrong chair they were accommodating and provided a great solution to the problem.

10/10 would buy from them again!

Customer service is responsive. The sofa was delivered within the eta that I was given. Their prices are competitive and the build quality of the products seem solid.

The theatre seating chairs are great with one small issue that is being taken care of because Customer Service actually cared to call and check up on their product. The delivery was not that great mostly because I missed the "white glove" delivery option. The chairs are beautiful and cozy!

The worst loveseat I have ever had. Bought the insurance which was extra. After less than 6 months it was falling apart. The initial Valencia insurance was 12 months but after I called them up and told them that I had extra insurance, they said then I have to go through them. I spent $2200 on the sofa and the insurance cover company offered me $460. never buy insurance and never buy anything from this company. no, no no.

It has been very difficult to get the sofa we ordered. Valencia missed their delivery commitment and communications with them has been lacking. I am still waiting on our order since November and it stuck in a warehouse somewhere. I would not recommend this company if schedule is important. I cannot speak for the quality as it has not arrived. I will not purchase from them in the future as there are many others that provide professional service. I may have saved a few $100 dollars but not work the hassle.

Very professional and absolutely amazing quality furniture

Absolutely love my chair. Being 6'5" tall and having a bad back, finding something that fit my frame and that was comfortable was not easy to do. After not finding anything at our local stores, we came across Valencia's website. The website was easy to use and the prices are very reasonable. We took a chance and purchased the Tuscany Luxury XL without knowing if it would fit my build. It is the most comfortable recliner I have ever sat in. I loved it so much, we purchased the Tuscany Luxury for my wife also.

Items were delivered in a timely manner, exactly as described and the staff was very courteous and professional.

Super happy with my Serena sectional. The quality is even better in person than it seems on photo. Couch is super comfortable and have not stopped receiving compliments since it arrived.

I bought the Octavia 2-seater reclining sofa to improve movie nights and am very happy with my purchase. The sofa is of a good quality, comfortable, and looks great. This model has a very compact tilt/recline design for folks who need to put it as close to the wall as possible to maximize the space in the room. It also has a deep back rest which my six-year old son has decided is "the best place to sit" so he can be higher than everyone else. Each to their own. All in all, I'm a happy buyer.

This theater seating hit the spot for our sore neck. Yes the adjustable head support resolved our issue. The lumbar support is also appreciated. The Tuscany seating looks awesome and fits with our decor! The one thing we regret is not ordering and waiting for the heating option. We live in Canada and keep our basement at 68 degrees so it's a little nippy when you first settle down. Nothing is perfect but this comes close.

Chair came in perfect condition. No problems with delivery.

I received my order in a short amount of time. The installation was easy.

My wife and I needed a second row of seating for our home theater. We decided to go with the Valencia Tuscany. And they are the perfect addition to the room. They're soft and supportive with great recline and the head rest has the perfect tilt. I guess now I'm gonna have to replace the old couch in the back with more Valencia seats.

From delivery to set up to help with inside sales people everything went smoothly. The quality of the couch for the price is excellent and we've had it for a few months and very happy with it.

Purchasing with Valencia was very easy.

Couch is fantastic. Very comfortable. Stitching is very strong with no loose strings.
Real wood accents not veneer.

Couch arrived on time and everything was set up and packaging material removed by delivery company.

Will use them again for future purchases