Besseges ValvesTubesFittings レビュー 43

Besseges ValvesTubesFittings からの回答

2026年5月6日

Hi There,

Thank you for sharing your positive experience with us! We’re delighted to hear that you’re you find us competitively priced and quick on delivery.

If you ever need anything in the future, you know where to find us. We’ll be happy to help.

Many thanks,
The ValvesTubesFittings.com Team

Besseges ValvesTubesFittings からの回答

2026年4月29日

Hi John,

Thanks for sharing your fantastic feedback with us. It's great to hear that you're please with our service.

You know where we are if you need us in future.

Many Thanks,

The ValvesTubesFittings.com Team

Besseges ValvesTubesFittings からの回答

2026年4月23日

Thanks for leaving a review!

It’s great to hear that your orders are consistently dispatched and delivered quickly. We really appreciate your continued support and look forward to helping again in the future.

Thanks,
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2026年4月7日

Morning David,

Thank you for your review, and we’re sorry for the delay with your order.

On this occasion, a system error on our side affected the dispatch timeframe, meaning your order was not shipped in line with the 1–2 working day delivery selected. This issue has now been resolved, and your order should be with you shortly.

As an apology for the inconvenience, we’ve refunded your delivery charge.

Thank you for your patience and for bringing this to our attention, it’s helped us ensure this doesn’t happen again.

Kind regards,
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2026年4月7日

Hi Andrew,

Thank you for your kind comments about our service, we appreciate it.

We’re sorry to hear you were unhappy with the delivery cost. As your order was shipped to the Outer Hebrides, carriage charges are unfortunately higher than standard mainland UK rates due to the additional handling and transport involved. These are set by our couriers rather than ourselves.

All delivery costs are clearly displayed at checkout before purchase so customers can make an informed decision, and we also offer the option to arrange your own courier collection if preferred.

Thanks again for your feedback.
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2026年1月23日

Thanks for leaving a review Costi,

Great to hear you find the service we offer and the team here helpful, we certainly do our best!
You know where we are in future.

Thanks,
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2026年1月22日

Hi John, thanks for your review!

Great to here you appreciate the high quality range we offer and that we've been able to get your order out quickly.

We look forward to helping you again soon!

Thanks,
The Besseges ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2026年1月22日

Thanks for your review and kind feedback on product quality.

The order was placed using our free standard delivery service. We do also provide express delivery options for urgent projects, which are available to select at checkout. We recommend choosing these where delivery speed is critical to avoid delays to ongoing work.

Thank you again for the feedback,
The ValvesTubesFittings.com Team.

Besseges ValvesTubesFittings からの回答

2025年12月4日 に更新

Thanks for the great review Fateh! We’re glad you found everything you needed and that our service was quick. We also appreciate your feedback on payment methods and credit accounts. While card payments are our preferred option as they give us instant confirmation and allow us to get orders processed and dispatched faster, we do also offer Faster Payments (bank transfer) for high value orders, which will appear as an option at checkout where applicable. Focusing on advance payment helps us keep our pricing competitive for all customers. Thanks again for the recommendation – it means a lot to us!

Besseges ValvesTubesFittings からの回答

2025年11月20日

Thanks for taking the time to leave us a review Adam. We're really glad to hear that you appreciated the communication throughout your order.
Thanks,
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2025年11月13日

Good Morning,

Thanks for the 5 stars! Great to hear you were pleased with the price and delivery.
We're here if you need us in future.

The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2025年10月15日

Hi Keith,

Thank you for sharing your positive experience with us! We’re delighted to hear that you’re happy with our website and the quality of our products.

If you ever need anything in the future, you know where to find us. We’ll be happy to help.

Many thanks,
The ValvesTubesFittings.com Team

Besseges ValvesTubesFittings からの回答

2025年10月7日

Hi Patrick,

Thanks for taking the time to share your feedback. We’re sorry for the delay and inconvenience caused.

There was a delay before dispatch, and looking at the tracking the courier seems to have reported access issues at the delivery address, which extended the delivery time further.

We’re glad to see the order has now been delivered, but we’ll review what happened to help prevent similar delays, where possible, in future.

Kind Regards,
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2025年8月12日

Hi Mohammed,

Thanks for taking a few moments to leave us a review.

We're always happy to help, so it's great to hear how highly you rate the warehouse and counter team. I'll pass your comments on to them, I'm sure they'll appreciate it.

Looking forward to seeing you at the counter again soon.

Kind Regards,
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2025年7月8日

Hi Frank,

Thanks for sharing your fantastic feedback with us. It's great to hear that you've always found our service friendly & professional.

You know where we are if you need us in future.

Many Thanks,

The ValvesTubesFittings.com Team

Besseges ValvesTubesFittings からの回答

2025年5月9日

Hi Chris,

Thank you for your feedback, and we're very sorry to hear about your experience.

We completely understand your frustration. Having a delivery go missing, especially a 6m bundle of tubes, is both baffling and incredibly inconvenient. While the carrier’s error was outside of our direct control, we apologise for the disruption this has caused.

We’ve noted your comments and will be reviewing our shipping arrangements for tube orders to reduce, as much as possible, the chance of this happening again in future.

Kind Regards,
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2025年4月7日

Hi Joanne,

Thanks for leaving us a 5* review, we really do appreciate it!
Our team are always happy to assist and answer questions about the products.

Looking forward to dealing with you again soon.

Kind Regards,
The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2025年4月7日

Hi Zubair,

Thanks for taking the time to share your feedback. We're pleased to hear that you find our pricing competitive and our team helpful.

Looking forward to dealing with you again soon!

Thanks,

The ValvesTubesFittings Team

Besseges ValvesTubesFittings からの回答

2025年3月25日

Hi Allison,

We appreciate your feedback and are pleased to hear that you found our service efficient. We're sorry to learn that your return experience did not meet the same standard and apologise for any confusion.

Regarding the return process. Our restocking fee covers the time and administration associated with processing returned items. However, it doesn't sound like this was communicated very clearly to you so we’ll certainly take your comments on board to improve this going forward.

Thank you again for your valuable feedback.

Best regards,
The ValvesTubesFittings.com Team

Besseges ValvesTubesFittings からの回答

2025年3月4日

Hi Philip, thanks for your kind review!

We're pleased we could supply everything you needed and deliver it quickly.

It’s great to hear you had a positive experience ordering with us via ValvesTubesFittings.com.

We look forward to helping you again soon!

Best regards,
The Besseges ValvesTubesFittings Team