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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

you are very fast and efficient, always lots of choice, and delivery is excellent. I wish there was some way of selecting a second choice of flavours in case the first choice are out of stock, it wou... もっず芋る

5぀星のうち5の評䟡

Vape360 are brilliant, Evri never delivered my order, still jot had an apology, however that was very much NOT the case when I contacted Vape360, on a Sunday too, the customer service was excellent... もっず芋る

5぀星のうち5の評䟡

Never any problems ordering what i want theres always alternatives if items are out of stock. Huge selection of products to choose from and great prices. A+++++++++++

5぀星のうち4の評䟡

Ordering was straight forward tho its hard to navigate account and wanting to look at points and how to spend them, i find sometimes i put stuff in a basket and log into account only for things not to... もっず芋る

䌁業情報

  1. ベむパヌ専門店

圓該䌁業による蚘述

Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

339件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(339)

過去12か月のレビュヌ数: 150ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Great customer service every time

Great customer service every time! I’ve ordered from a number of companies selling same products but customer service has been unhelpful and frustrating. Since I started ordering from this company, they have given me no reason to shop anywhere else. Keep up the great work!

2024幎5月30日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち5の評䟡

Great service and 100% reliable

Great service, next day delivery, great prices! And an actual human you can speak with if you have any problems - in this day and age that’s rare! Lovely company, highly recommend

2024幎5月31日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち5の評䟡

10/10

Excellent company always send on time and will help in anyway they can to sort if I have an issue. Great vapes too! 10/10

2024幎5月24日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち5の評䟡

I’ve been ordering from Vape 360


I’ve been ordering from Vape 360 regularly for a long time now. Deliveries always arrive efficiently and are far cheaper than my local Vape shops. Excellent customer service, with a great range of products.

2024幎5月22日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち1の評䟡

They have supplied vapes to my 15 year


They have supplied vapes to my 15 year old daughter.
How are you not varifiying ages? This is illegal.

2024幎5月22日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We take age verification extremely seriously and are concerned about this allegation. We have a strict age verification process with 1Account that verifies every customer's age before any order is processed or shipped.

We fully comply with all legal requirements and would never knowingly sell to minors. Please contact us directly at [email/phone] so we can investigate this matter immediately and provide you with full details of our verification procedures.

5぀星のうち5の評䟡

Fantastic Service

I've been shopping online monthly with Vape360 for about 12 months. I always find the goods are received on time and in good condition. Today I received my regular oder and found that I had been sent some incorrect products - the first time this has ever happened and clearly a genuine Mistake. I called up and spoke to a real person (John), who apologised for the error, told me to keep the additional products and that he would send out the products I was missing within 24 hours, and email me the tracking details. This is proper old fashioned customer service from a family-run small business! I couldn't have asked for a better response. I will continue to shop regularly with vape360, and would highly recommend them for online shopping and excellent customer service. Many thanks, Sakura

2024幎4月24日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち1の評䟡

Wrong item recieved. Awful customer service.

I was sent the wrong item which is not the end of the world but when I contacted customer service to enquire as to why the wrong item was sent to me, their exact reply was - "yes we know we send different one as the one you order is out of stock, if you don't want to use it send it back." If that isn't terrible customer service, I'm not sure what is. 1 star is generous.

2024幎4月2日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち4の評䟡

Generally good stick of vapes and


Generally good stick of vapes and flavours. Decent prices. Only reason for 4 stars is they obviously close at the weekend and once open often don't process orders until 5pm on a Monday so if you order after 5pm on a Friday, you often don't get the parcel until the Wednesday. Other than that, Great service.

2024幎3月8日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち1の評䟡

Rubbish

Rubbish. Don't order from them. I ordered two different vape juices and they emailed me saying one isn't in stock so do I want x2 Blueberry, so I emailed back saying No ill order another juice as I didn't want two of the same juices...they sent x2 Blueberry anyway. Quick to take my money but but happy to mess up my order.

2024幎3月21日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち5の評䟡

Vape 360

Have been using these guys for a while now and can't fault them in any way. Excellent service, fantastic delivery, always there to help if you have any questions or need help with vapes etc. I would recommend to anyone who wants to stop smoking and try vapeing. Fantastic 👍

2024幎3月15日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち5の評䟡

Eleaf tc40w

Great products at a very competitive price. Fast free delivery. Would highly recommend.

2023幎12月3日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち5の評䟡

amazing service!

I HAD problem with an order - it was rectivied with a quick phone call - great service

2024幎3月8日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち5の評䟡

Quick delivery

Quick delivery, good customer service

2024幎3月6日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち1の評䟡

Absolutely appalling service

Absolutely appalling service

Ordered a £70 order and was delivered to the wrong address and went missing and never received a replacement or credit just got told they will lose out and then totally ignored now and still out of pocket never again will I shop with them

2024幎2月17日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち5の評䟡

Amazing service.

Delivered fast, original product, amazing service.

2024幎2月27日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち5の評䟡

Next day delivered excellent

I am very happy with my purchase, I ordered some vape pod’s on Wednesday and they were delivered the very next day.
Very happy indeed

2024幎2月22日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち1の評䟡

Absolutely shocking customer service!

Absolutely shocking customer service!! Always used and previously had no issues at all however now have an issue with a non disposal vape customers service do not want to know! Email replies appalling, passing blame to manufacturer and told to contact them but then advised that I won't receive much help even if I contact the manufacturer!!!! Will not be using these ever again so disappointing

2024幎2月14日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち5の評䟡

EXCELLENT

To say it’s a little family run business I wouldn’t go anywhere else! Also very helpful online and on the phone to say dpd lost my parcel and I had no luck with them for 4 days the senders are extremely excellent and helped me fix it right away so thank you!

2024幎2月1日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're over the moon reading this! Your kind words about our service mean everything to us. Thank you for being such a valued customer and for taking the time to share your experience.

5぀星のうち1の評䟡

No refund

They don't offer a refund.

2023幎7月24日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち1の評䟡

This business does not anything about vapes

This business does not know anything about vapes or vape tanks and the person i spoke to struggles with english.

I questioned about the uwell valyrian 2 pro tank, on the description they have copied over from the uwell original website that the tank can hold upto 8ml liquid.

I already have one but i recently brought the 8ml glass and found that they dont fit the uk valyrian 2 pros.

I called and asked you have this description that it holds up 8ml liquid is it guaranteed. This person kept saying we do 2ml tanks and its best you use 2ml and funny thing is he kept repeating the same thing with "you know" at the end of his sentence.

Does not know anything about vapes or tanks i really dont understand how these guys run some of these vape shops when they have no knowledge and they are fobbing people of by giving the wrong descriptions

2024幎1月23日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

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