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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

you are very fast and efficient, always lots of choice, and delivery is excellent. I wish there was some way of selecting a second choice of flavours in case the first choice are out of stock, it wou... もっず芋る

5぀星のうち5の評䟡

Vape360 are brilliant, Evri never delivered my order, still jot had an apology, however that was very much NOT the case when I contacted Vape360, on a Sunday too, the customer service was excellent... もっず芋る

5぀星のうち5の評䟡

Never any problems ordering what i want theres always alternatives if items are out of stock. Huge selection of products to choose from and great prices. A+++++++++++

5぀星のうち4の評䟡

Ordering was straight forward tho its hard to navigate account and wanting to look at points and how to spend them, i find sometimes i put stuff in a basket and log into account only for things not to... もっず芋る

䌁業情報

  1. ベむパヌ専門店

圓該䌁業による蚘述

Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

339件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(339)

過去12か月のレビュヌ数: 150ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Good company!

I have used this company many times, good quality products, fast delivery and always very helpful. Recommend to all.

2024幎11月25日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち1の評䟡

Waranty is a scam

I bought Smok Vape Mod, after couple of weeks mog stopped working at all. I contact shop for waranty support. They said that i should find some local shop myself and that maybe they fix it. After i asked what about my waranty they said its only for UK. Ive been just scammed.

2024幎11月14日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち5の評䟡

Recommended Company

The mark of a great company is one that quickly acts when things go wrong. Replaced a faulty product in record time. I highly recommend this company for price and service

2024幎11月1日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

A highly recommended company.

I'm an OAP and can be extremely critical when it comes down to companies I use when purchasing goods on line. However, I feel that I have to make people aware that this particular company is outstanding in many important areas - for this they have gained my total respect.

Their customer service is exceptional, their prices are amazing and they offer free, lightening delivery with just a £5.00 min. spend - a welcome and refreshing change!

I have no hesitation in recommending this company as being first class all round. Well Done!

2024幎10月31日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Quick delivery

Quick delivery, great product

2024幎10月17日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Vape 360 Review.

Have been using Vape 360 for 1yr+. Prices and deals are extremely competitive. THE BIGGEST DRAW IS NO POSTAGE CHARGES, (NO £ LIMIT), unless you want your stuff yesterday!! They are a small UK company with amazing Customer Service. I would recommend without hesitation.

2024幎10月14日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Fab family run company

Used this family run company for quite awhile now. Recently had an issue with an order placed (possibly fault on RoyalMails side) so reordered and the same thing happened again. Contacted Vape360 and explained what had happened. They couldn’t do enough to rectify the issue, would deal with Royal Mail themselves (saving me another call to them) and also resent both my orders by 24hr delivery, which was received. Amazing customer service and very friendly staff. Can’t fault this company at all.

2024幎10月8日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Always great customer service

Always great customer service. Highly recommend

2024幎8月15日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち1の評䟡

Stay well clear of this company

Stay well clear of this company. Send wrong orders, multiple mistakes and then lie to try and cover there self. Just read the other reviews on here

2024幎8月15日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち1の評䟡

Seems dodgy

Seems dodgy. Ordered elfra pods, they arrived not in their boxes/packaging. Tried a couple of the pods and they don’t work properly. They also sent me less than I ordered. Do not recommend!

2024幎8月5日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち1の評䟡

Vape 360 Scam Alert

Scam Alert. Ordered vape and wasnt delivered for 2 weeks. I told them 10 times that I dont want a replacement yet they sent me a package and now expecting me to return me when I havent even received it. They keep annoying me with emails everyday. Absolute scammers. Please do not order from this site, save yourself.

2024幎8月2日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち1の評䟡

OK company until you have a problem with your purchase

I've used Vape360 quite a few times and never had a problem...until something went wrong.
I bought a new Smok Species from Vape360 and everything was fine.
Around 4 weeks after the purchase I was using it as normal, it put it down after a vape then when I next picked it up it was not working and had a white screen. I tried everything to get it working but it was faulty.
I sent an email to Vape360 telling them the vape had just packed in working after 4 weeks of regular use and their response was "Sorry this order is now outside of the return period, try changing the batteries and good luck with it"

I responded by explaining again what had happened and that the vape must be faulty as it broke so quickly without anything out of the ordinary happening to it...but they have ignored me ever since. Its been a month now and I've heard nothing from them.
So ive had to buy yet another vape from somewhere else.
I will NOT be using Vape360 ever again

2024幎6月20日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.

Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.

5぀星のうち5の評䟡

Fantastic company and vapes only use these now


Fantastic company only use these now after trying many others. Vapes are all good flavour and last the same as they should obvious every now and again you get a bad one but that’s the manufacturer problem not vape 360.
After a recent order I’ve had to contact them, I got to speak to a human who was helpful and polite he solved my tiny problem straight away. Would highly recommend vape 360

2024幎7月30日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Great company

I’ve been using Vape 360 for a while now and wouldn’t use anyone else, lots of choices of different flavours to choose from and good prices.

2024幎7月18日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Excellent Customer Care

Excellent offers, prompt delivery, excellent customer care 👍

2024幎7月10日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち4の評䟡

Got there in the end, thanks

I give 4 stars only due to some errors in my order, I ordered 6 boxes - 4 wrong, 1 missing. After an initial frustrating communication experience the team there were good to communicate and resolve by sending a postage label link to send the incorrect items back and send the correct items out, these arrived quickly. Had an issue with the missing box but it did appear a few days later.

Sometimes things do go wrong in ordering online, I’d say the best thing to do is to understand this is not done on purpose as it would be bad for the business involved, stay calm and talk to them clearly about your issue. In Vape360’s case that’s what I did, they to their credit communicated well and resolved the problems amicably.

I would say to them to keep doing this because from a customers point of view, you feel frustrated, angry and let down. The way you fixed this was good but the communication was what meant most during the process and that’s appreciated.

Thank you.

2024幎7月7日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Amazing flavours

the delivery was quick. They have amazing flavours that you can't find in shops. The taste of the disposables were amazing as were the e-liquids, they are also cheap and affordable and plus the free delivery and free returns. i highly recommend using this company

2024幎6月13日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Brilliant customer services

Brilliant customer services.
See you again

2024幎6月1日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Excellent service

Excellent service, great people to do business with.

2024幎6月1日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

5぀星のうち5の評䟡

Great service

Great service, great flavour when it arrives

2024幎5月31日
自発的なレビュヌ
Vape 360 Uk ロゎ

Vape 360 Uk からの回答

Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.

Team Vape 360

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