Super thorough survey, very professional company. We have worked with them twice. We were very satisfied with our survey. Cameron did a fantastic job!
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レビュアーのコメントを見てみましょう
Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... もっと見る
An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... もっと見る
企業が回答しました
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... もっと見る
企業情報
当該企業による記述
Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.
連絡先
OFFICE 312 EDINBURGH HOUSE, SE11 5DP, London, 英国
- 0203 621 8800
- enquiries@velasurvey.co.uk
- velasurvey.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Smart Homes Surveys were easy to deal…
Smart Homes Surveys were easy to deal with from the outset: responsive, enthusiastic and thorough.

Vela Survey からの回答
Prompt, thorough and helpful
Smart home surveys were very prompt, insightful and overall helpful with my building survey request. The survey was thorough and of high quality. They took the time to talk me through any of my concerns. Would recommend.

Vela Survey からの回答
Very Thorough
Very thorough work, and he took the time to talk us through the findings in detail.

Vela Survey からの回答
Efficient, helpful and friendly!
Smart Home Surveys have been incredibly helpful with our Home Buyers Survey process. We’re very grateful that the surveyor picked up on an important issue and flagged this at an early stage. All our questions have been answered very quickly and clearly. Definitely recommend.

Vela Survey からの回答
Top marks for smarthomesurveys
The team were extremely helpful from start to finish. I was particularly impressed by the friendly and helpful advice before the survey (selecting the most appropriate options); the detail and thoroughness of the survey report; and the opportunity for a very valuable discussion with the surveyor afterwards to go over the key points.
Absolutely first rate service... thank you to smarthomesurveys.

Vela Survey からの回答
Fantastic experience - would recommend!
Fantastic experience - incredibly friendly and professional to deal with and very thorough. Would happily recommend!

Vela Survey からの回答
Refreshing, efficient and professional
Adam was super responsive and took the time to speak to me and the agent to assess what type of survey was most appropriate. It wasn't a "one size fits all" approach, unlike every other surveyor we reached out to for a quote, where the criteria seemed to be, the property is X years old therefore you need a RICs 3, without any other factors being taken into consideration.
The survey was booked in within a week and completed ahead of the deadline (we received the full report on the Sunday evening of the week the survey was conducted).
SMART also went above and beyond to answer all our queries, without seeking to charge for "add-ons".
It was a really refreshing experience.

Vela Survey からの回答
Smart Home Surveys - very satisfied!
I chose Smart Home Surveys upon suggestion from a friend and have been so happy with the results. They respond quickly, are always polite and available, the survey was clear and easy to understand even for someone like me who understands very little about this and the price was fair! Will definitely be recommending them and using their services again.

Vela Survey からの回答
Very Good
A great, efficient and very professional service, with local knowledge of the market. Thank you to Adam and the team who have helped a couple of times.

Vela Survey からの回答
Very good
Very good. Quick and easy to arrange the survey. The survey was thorough and useful. The staff are friendly and helpful. Would recommend.

Vela Survey からの回答
Responsive, professional, and reliable
We were extremely impressed by the service provided by the Smart Home Surveys team. They were responsive, professional, and reliable throughout.
The entire process - from requesting a quote to receiving our survey report - took only 11 days. The report was comprehensive and clear, providing us with the reassurance we needed to proceed with our purchase. Thank you!

Vela Survey からの回答
Happy customer
Smart Home Survey were competitively priced, I had a seamless experience, and they were happy to answer queries post survey completion.

Vela Survey からの回答
Professional and friendly
Thoroughly professional service. Extremely friendly interactions. Had a pleasant experience with Adam and Tony.
They highlighted all key areas of concern, but pointed out the ones which are relevant for the purchase (during the consultation). Appreciate the structured process.

Vela Survey からの回答
Excellent service and communication
Excellent service and communication. Very thorough. It’s nice to work with a company that still has a human touch.

Vela Survey からの回答
Survey for auction property
I recently worked with Adam planning a survey for an auction property. I have been impressed by his expertise, professionalism, and helpfulness. He has provided clear explanations and answered all my questions thoroughly, and he has also been extremely accommodating with scheduling. Adam’s friendly and personable approach along with his patience made this stressful process much smoother. I highly recommend Smart Home Surveys, and I will definitely be a returning customer. Thanks again, Adam!

Vela Survey からの回答
Quick, thorough & friendly
I received a recommendation from a friend to use Smart Home Surveys and was very happy with the experience. They visited the property very quickly and gave a thorough report with photographs of everything they found. I had a very constructive and friendly conversation with Joe afterwards clarifying a couple of points. I would thoroughly recommend this service!

Vela Survey からの回答
High level of detail and knowledge
We used Smart Home Surveys based off a recommendation from a friend. We were super impressed with their level of detail and knowledge, and as first time buyers appreciated the opportunity to verify a couple of points raised in the report as part of the overall service.

Vela Survey からの回答
Alex did our survey and was really…
Alex did our survey and was really helpful. The report was very througher and he was spent time with me on the phone goinh through everything with me

Vela Survey からの回答
Friendly, responsive and efficient service
My mortgage broker recommended Smart Home Surveys to me and the experience was great from start to finish. Adam was very helpful and responsive throughout the process. The surveyor was efficient and professional and provided a thorough survey. I would recommend this company to anyone looking for a survey.

Vela Survey からの回答
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