Vela Survey レビュー 

526
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Super thorough survey, very professional company. We have worked with them twice. We were very satisfied with our survey. Cameron did a fantastic job!

5つ星のうち5の評価

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... もっと見る

5つ星のうち5の評価

An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... もっと見る

企業が回答しました

5つ星のうち5の評価

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... もっと見る

企業情報

  1. 公認測量士
  2. ・
  3. 不動産コンサルタント
  4. 不動産鑑定士

当該企業による記述

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


連絡先

4.9

優良

TrustScore 5段階評価の5

526件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(526)

過去12か月のレビュー数: 45件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Prompt, thorough and helpful

Smart home surveys were very prompt, insightful and overall helpful with my building survey request. The survey was thorough and of high quality. They took the time to talk me through any of my concerns. Would recommend.

2025年1月16日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Many thanks Jamie, I'm glad you found the service useful. Adam

5つ星のうち5の評価

Very Thorough

Very thorough work, and he took the time to talk us through the findings in detail.

2025年1月15日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Elspeth and good luck with your house purchase. Adam

5つ星のうち5の評価

Efficient, helpful and friendly!

Smart Home Surveys have been incredibly helpful with our Home Buyers Survey process. We’re very grateful that the surveyor picked up on an important issue and flagged this at an early stage. All our questions have been answered very quickly and clearly. Definitely recommend.

2024年12月19日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Maddy, I'm glad we were able get you the information you needed. Adam

5つ星のうち5の評価

Top marks for smarthomesurveys

The team were extremely helpful from start to finish. I was particularly impressed by the friendly and helpful advice before the survey (selecting the most appropriate options); the detail and thoroughness of the survey report; and the opportunity for a very valuable discussion with the surveyor afterwards to go over the key points.
Absolutely first rate service... thank you to smarthomesurveys.

2024年11月18日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Rafe, I'm glad you were happy with the service. Adam

5つ星のうち5の評価

Refreshing, efficient and professional

Adam was super responsive and took the time to speak to me and the agent to assess what type of survey was most appropriate. It wasn't a "one size fits all" approach, unlike every other surveyor we reached out to for a quote, where the criteria seemed to be, the property is X years old therefore you need a RICs 3, without any other factors being taken into consideration.

The survey was booked in within a week and completed ahead of the deadline (we received the full report on the Sunday evening of the week the survey was conducted).

SMART also went above and beyond to answer all our queries, without seeking to charge for "add-ons".

It was a really refreshing experience.

2024年10月2日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks for such a comprehensive review Lauren. I'm glad you felt that our advice was useful. Adam

5つ星のうち5の評価

Smart Home Surveys - very satisfied!

I chose Smart Home Surveys upon suggestion from a friend and have been so happy with the results. They respond quickly, are always polite and available, the survey was clear and easy to understand even for someone like me who understands very little about this and the price was fair! Will definitely be recommending them and using their services again.

2024年11月12日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for your kind review, Jessica. I'm glad you were pleased with the service. Adam

5つ星のうち5の評価

Very Good

A great, efficient and very professional service, with local knowledge of the market. Thank you to Adam and the team who have helped a couple of times.

2024年7月31日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Always happy to help, thanks for the review. Adam.

5つ星のうち5の評価

Very good

Very good. Quick and easy to arrange the survey. The survey was thorough and useful. The staff are friendly and helpful. Would recommend.

2024年10月25日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Many thanks George. Adam

5つ星のうち5の評価

Responsive, professional, and reliable

We were extremely impressed by the service provided by the Smart Home Surveys team. They were responsive, professional, and reliable throughout.

The entire process - from requesting a quote to receiving our survey report - took only 11 days. The report was comprehensive and clear, providing us with the reassurance we needed to proceed with our purchase. Thank you!

2024年8月1日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks for such a comprehensive review. Adam.

5つ星のうち5の評価

Happy customer

Smart Home Survey were competitively priced, I had a seamless experience, and they were happy to answer queries post survey completion.

2024年7月1日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you - I'm glad you found the service useful. Adam.

5つ星のうち5の評価

Professional and friendly

Thoroughly professional service. Extremely friendly interactions. Had a pleasant experience with Adam and Tony.

They highlighted all key areas of concern, but pointed out the ones which are relevant for the purchase (during the consultation). Appreciate the structured process.

2024年8月3日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

I'm glad we were able to help, Adam

5つ星のうち5の評価

Survey for auction property

I recently worked with Adam planning a survey for an auction property. I have been impressed by his expertise, professionalism, and helpfulness. He has provided clear explanations and answered all my questions thoroughly, and he has also been extremely accommodating with scheduling. Adam’s friendly and personable approach along with his patience made this stressful process much smoother. I highly recommend Smart Home Surveys, and I will definitely be a returning customer. Thanks again, Adam!

2024年7月16日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks for such kind words, Pasca. I'm sure you will track down your dream home in the end and we'd love to help you when you do. In the meantime, remember my first rule of property buying: "There is always another house!"

5つ星のうち5の評価

Quick, thorough & friendly

I received a recommendation from a friend to use Smart Home Surveys and was very happy with the experience. They visited the property very quickly and gave a thorough report with photographs of everything they found. I had a very constructive and friendly conversation with Joe afterwards clarifying a couple of points. I would thoroughly recommend this service!

2024年6月4日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Rachel, I'm glad we were able to help. Adam

5つ星のうち5の評価

High level of detail and knowledge

We used Smart Home Surveys based off a recommendation from a friend. We were super impressed with their level of detail and knowledge, and as first time buyers appreciated the opportunity to verify a couple of points raised in the report as part of the overall service.

2024年6月26日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks for a great review, I'm glad we were able to help. Adam

5つ星のうち5の評価

Alex did our survey and was really…

Alex did our survey and was really helpful. The report was very througher and he was spent time with me on the phone goinh through everything with me

2024年6月7日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you Alice, I'm glad you found the service helpful. Adam

5つ星のうち1の評価

Avoid

Avoid, very unprofessional and incompetent.

2024年5月13日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

We note that you have never been a client of ours so we are very surprised to see a review from you, of any kind.

You did make requests for quotations for two different properties in October 2023 and April 2024. We note that quotations were sent for each on the same day and we heard nothing further from you on either occasion.

We work very hard to give our clients thorough and excellent quality service. We do hope that any future feedback will be based on a real experience as a client of ours

5つ星のうち5の評価

Friendly, responsive and efficient service

My mortgage broker recommended Smart Home Surveys to me and the experience was great from start to finish. Adam was very helpful and responsive throughout the process. The surveyor was efficient and professional and provided a thorough survey. I would recommend this company to anyone looking for a survey.

2024年6月4日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for such a thorough review. Adam

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