Vela Survey レビュー 

526
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Super thorough survey, very professional company. We have worked with them twice. We were very satisfied with our survey. Cameron did a fantastic job!

5つ星のうち5の評価

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... もっと見る

5つ星のうち5の評価

An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... もっと見る

企業が回答しました

5つ星のうち5の評価

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... もっと見る

企業情報

  1. 公認測量士
  2. ・
  3. 不動産コンサルタント
  4. 不動産鑑定士

当該企業による記述

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


連絡先

4.9

優良

TrustScore 5段階評価の5

526件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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4.9

すべてのレビュー

(526)

過去12か月のレビュー数: 45件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good service

Good service, helpful in answering questions even days after the survey!

2025年7月18日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Hi Rushil, thank you for a great review. Adam

5つ星のうち5の評価

Great experience

I had a great experience with Smart Home Surveys. Communication was quick and friendly. Our surveyor was very professional and took the time to explain her valuation in layman's terms, which was hugely appreciated. The survey itself was thorough, efficient and clear. Highly recommended.

2025年6月25日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for a great review. We aim to make things as clear as possible to our clients and it sounds like that worked for you. Adam

5つ星のうち5の評価

Straightforward, simple process, detailed report

I rang five survey companies to get quotes and their timeline. Smart Home Surveys weren't the cheapest (or the most expensive), but they were able to send a surveyor within a week where the others only had availability between two and six weeks away. I was also reassured by their professional manner and rather uncluttered system. You have a conversation with them, they email you an invoice, you pay it, the survey is arranged, and then you get your report. I couldn't have asked for a more straightforward process.

We had a RICS level 2 survey because the house we're buying is in good condition. What we got back was more detailed than I expected and we were able to ask a few clarifying questions.

2025年7月4日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Hi, Thank you for such a thorough review. I'm glad that you found our process straightforward to use and that you found the Level 2 Report gave you plenty of detail regarding your future home. Adam

5つ星のうち5の評価

High quality service

Alex Lynch provided a detailed and thorough survey report and was attentive in providing follow-up advice. Would recommend.

2025年6月13日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

James, thank you for your kind review. Adam

5つ星のうち5の評価

10 stars

Adam, Alex and team went above an beyond to address further queries I had after completing the building survey. I would have rated the survey alone as 5 stars, but really their extra services would make this a 10 stars if I could. Highly recommend

2025年6月26日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Hi Lindsay - thank you for such lovely comments, we try go beyond supplying just a report and offer extra insight and advice. Good luck with your move.

5つ星のうち5の評価

Fantastic customer service!

I asked for its services several times.
Adam and his team are very helpful and reply very quickly

If you need help with the RICS valuation, there is no need waste your time and look for another option

Well done!

2025年6月10日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Hi Marcelo, thanks for such a great review, I'm glad we were able to help. Adam

5つ星のうち5の評価

Surveying Made Easy!

In a world full of information Smart Homes where super helpful and very professional. Our needs where handled with speed and accuracy and made the overall process easy to digest. The reporting process is clear and easily accessible for all parties. Would highly recommend!

2025年4月15日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Matt for such a great review. Adam.

5つ星のうち5の評価

Great experience, would recommend and use again

Good quality survey delivered within a few days. A month later I was facing some challenges and my solicitor made a recommendation for another survey. Adam took the time to give me a call and answer my questions. He didn't try to sell me another survey that I didn't need but gave me advice to help resolve the situation I was facing which I'm very grateful for.

2025年5月16日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Dan, I'm glad I was able to help. Adam.

5つ星のうち5の評価

Very comprehensive report that was easy…

Very comprehensive report that was easy to understand. We had a call with our surveyor to run through the findings and this was enormously helpful.

2025年4月22日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you, I'm glad the call was helpful. Adam

5つ星のうち5の評価

Through Survey and Explainations

As a first time house buyer what I loved the most was the suggestion on the type of survey I needed. The one that was best value for money.

After the survey I had a callback, which really helped in terms of priorities. I would definitely use again.

2025年2月15日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you Dan, one of the most important parts of my job is to recommend the right level of survey based on researching the property rather than just trying to sell a product, I'm glad you appreciated that. Adam

5つ星のうち5の評価

Excellent Job

Smart Home Surveys were recommended to me, and for good reason. Efficient, friendly, reasonably priced and helpful. The report I received was detailed and helped me understand the issues I needed to think about before buying a flat. Would highly recommend.

2025年3月19日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you Claire, I'm glad you found the service useful. Adam

5つ星のうち5の評価

Highly recommend

Alex has been done a great job with the survey. He was very thorough and the report was clear and helpful. He made himself available to follow-up on short notice. Highly recommended.

2025年3月5日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Many thanks Julien, we try to be agile and respond quickly. Adam

5つ星のうち5の評価

Highly recommend

Smart Home Surveys are so easy to deal with, super quick to respond and extremely flexible, especially during the stressful time of selling!

I would highly recommend Adam and the team!

2025年2月26日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Aimee, we hope to reduce as much seller or buyer stress as we can! Adam

5つ星のうち5の評価

Exactly what a buyer needs from a survey.

Meticulously detailed report, overlaid with common-sense judgements. The follow-up consultation was particularly valuable: our surveyor was patient, constructive and extremely helpful with suggestions for possible remediation of the issues he had highlighted.

2025年2月19日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Chris, that's a great review. I'm glad you found the consultation enhanced the report. Adam

5つ星のうち5の評価

Fantastic experience

Fantastic experience with Smart Home Surveys!

We received our L3 survey which contained all the key information we needed as well as taking particular care to the areas of interest we had in the property. The survey Kirsten prepared was extremely thorough and provided us with confidence to be fully informed in our purchase.

I would also highly recommend the virtual tour feature which has allowed us to obtain all the measurements and help plan things out without needing to visit the property.

Having used other independent surveyors before, I can confidently say that Smart Home Surveys are by far the best ones I have ever interacted with.

2025年2月19日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for such a comprehensive and supportive review, I'm glad the service was useful. Adam

5つ星のうち5の評価

The response was incredibly fast from…

The response was incredibly fast from start to finish. In particular, the service provided by Adam was outstanding. As this was my first time purchasing a home in the UK, I had many uncertainties and asked several basic questions, but he always responded within the same day. Since I had a tight schedule before my desired move-in date, I truly appreciated the prompt responses and clear explanations. This is a highly reliable company that I can strongly recommend.

2025年2月19日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks so much Rie for your kind words - we really appreciate it. Adam

5つ星のうち5の評価

⭐⭐⭐⭐⭐ Excellent Service & Highly Professional

We recently used Smart Home Surveys for a Level 2 RICS survey on a flat we are in the process of purchasing, and the experience has been fantastic from start to finish.

The entire process was smooth, efficient, and highly professional. The team provided a comprehensive and detailed report, highlighting key areas of concern and giving us a much better understanding of the property. Special thanks to Alex, who conducted the survey with great attention to detail, and to Adam, who was incredibly helpful and communicative throughout the process.

Even after the survey was completed, they went above and beyond by assisting us with a follow-up query regarding historical water ingress concerns. Despite it being outside the original scope of the survey, they kindly reviewed additional reports to help us make an informed decision—something we truly appreciate.

If you’re looking for a reliable, thorough, and customer-focused surveyor, I highly recommend Smart Home Surveys. Their expertise and service have been invaluable in our home-buying journey.

2025年1月20日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for such a thorough review Luca, I'm glad we helped with your decision making. Adam

5つ星のうち5の評価

Great communication and very helpful advice

I had a very good experience with Smart Home Surveys again, communication was great and I felt guided through the process from beginning to end.

2025年2月6日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Gisela, we enjoyed working wit hyou. Adam

5つ星のうち5の評価

Highly professional

Highly professional, clear and concise correspondence and the survey report was very informative/useful. Would definitely recommend.

2025年2月3日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you so much for your review. Adam

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