Velitcamping レビュヌ 

254
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I had an issue with the diesel heater in my van that was still under warranty. I feel like I am a competent mechanic, so I began trouble shooting. Contact was made with Velit and somebody actually c... もっず芋る

5぀星のうち5の評䟡

Raleigh at Velit was soooo helpful with the error I was getting on my heater. First walking me through a few troubleshooting steps via phone then letting me come to their shop for some hands on help.... もっず芋る

5぀星のうち5の評䟡

I purchased a gas heater back in 2024 - the cleaning straw was not included with the heater at that time. I called and spoke to a nice customer service representative who sent me a free cleaning straw... もっず芋る

5぀星のうち1の評䟡

AC arrived with a bad control board, replacement was not shipped when promised, replacement board arrived, installed and then the evaporater fan immediately failed. Slow to refund. I will never i... もっず芋る

䌁業が回答したした

䌁業情報

  1. RV 甚品店

圓該䌁業による蚘述

We are a group of engineers who enjoy van life and join together with the sole goal to build what our community truly needs. Designed by Ourselves Our products are engineered from the ground up to withstand the extreme environment and vibrations on the road and off-road. Built for Ourselves All of our products only use high-quality and test-proved components. Run by Ourselves We know how frustrating it is to have a failed component on the road. If we can not fix your problem remotely within two days, we will send you a replacement unit/component immediately (Parts will be provided at cost price outside of the warranty period). Locally Based We design and test our products here in Seattle, WA.


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4.3

優良

TrustScore 5段階評䟡の4.5

254件のレビュヌ

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4.3

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5぀星のうち5の評䟡

Velit is rock solid!

As a Velit dealer, I use Velit heaters and air conditioners in many of my projects. They are rock solid and the kits come with most everything needed for a high quality installation (sealants are the only thing you'll need to source separately). I'd been searching for an alternative to overpriced Euro options and Velit fits the bill!

2025幎9月2日
5぀星のうち1の評䟡

I would give you 5 stars but my unit


I would give you 5 stars but my unit makes a horrible squeaking sound, Unit On or Off this squeak comes from INTERNALLY,, so, what am I to do? Do I have to play engineer and find the root cause? Guess so, So in stead of moving forward with my Van build I have to TROUBLE shoot your product. Shame your product isn't manufactured to the standards i had hoped for. I know my shit, Ive been a trouble shooter all my life, Give me some good info and I would appreciate it, I knows its some Mickey Mouse over looked on the assembly line problem, something wasn't secured and or attached and now with vibration its driving me insane,,,, SO tell me am I better off tearing off the top cover to get to the heart or should I go in from below?? You can also call me direct at 812-599-8331

2025幎8月11日
5぀星のうち5の評䟡

High quality, low price, excellent customer service, USA company

This company is great. First, they were out of stock for the gas heater I ordered which would’ve led to some delays in getting it, but they emailed and suggested to ship me the diesel heater and simply switch the firmware to gas upon receiving it, which I gladly did. They’re the exact same thing physically, just different firmware settings. Then when my phone screen went to sleep during the firmware update (dammit!) and I had some troubleshooting difficulties, they quickly responded to my calls. I ended up getting on the phone with Eddie 3 times that day I think, and he was always polite and remained on the line the entire time until I confirmed things were working. On top of that, simply great to have a high-quality and lower-priced USA company rather than having to buy the quite expensive and long lead time German and Russian heaters which also seem prone to high altitude issues among other things. And far better than buying one of those cheap Chinese heaters. I’ll be recommending to everyone and buying from them in the future should I need anything else. Thank you guys!

2025幎7月11日
5぀星のうち1の評䟡

Extremely poor support – unresolved issue after weeks of delays

I rarely write reviews, but my experience with Velit Camping has been incredibly disappointing.

After my AC unit showed an E8 error, I followed Velit's instructions and waited some weeks for a replacement condenser fan unit, paying out of my pocket to ship the part from the UK to my current location.

Despite installing the part exactly as instructed, the same error persisted: the fan doesn't move, the compressor tries to start but stops after a few seconds, and the unit remains unusable in the middle of summer.

I’ve sent multiple follow-up emails over several weeks asking for help or escalation. Aside from one vague reply saying they were “communicating with the manufacturer,” I’ve received no real support, no technical assistance, and no urgency at all.

This is unacceptable for a product at this price point. Velit seems unprepared to offer proper post-sale support. At this point, I feel abandoned by the company after doing everything on my end: following instructions, paying shipping, waiting patiently. My AC still doesn’t work, and summer is almost gone.

Would strongly caution others to think twice before buying — because when things go wrong, you may be on your own.

2025幎6月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Heater and A/C

Heater and A/C. Both are working great. I appreciate that they are continually making improvements to their products and offering them as upgrades to existing ones. Was able to add a CO2 sensor and Bluetooth to the heater. Really good customer service.

2025幎5月27日

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