Velitcamping レビュー 

We have installed it and tested it, Works great. Thank you.

Very happy. Amazing product. Thanks.

Ordered the diesel heater from Velit. Found that a piece was damaged in the packaging when I opened it. I contacted them to let them know. They replaced it immediately no questions asked! Great customer service!!

Velit has great products, but they have the best customer service ! Worked with Chen to solve some upgrade and subsequent issues (caused by myself) and he was an absolute champ to get me sorted out !

So far I am happy with the hardware, the functionality and the documentation of my Mini 2000R. Installed quickly in the previous cutout for a previous MaxxFan. There are some potential areas for more detail in the installation instructions - for instance recommendations on adding structure to the mounting area before clamping (there are aftermarket products which make that a lot easier); and description of when to use different length of threaded rods would be helpful. But, I realize it’s very hard to design for all applications and vehicles.

My only remaining issue is that the remote control is not working well. It’s almost like the IR receiver is in the back of the unit, so you can’t get line of sight with the remote control unless you are directly underneath or very close to the air conditioner. I currently have to climb back into the bed of my van, which is not ideal.

But otherwise I’m happy and would recommend it to others. The profile on top of the van is very compact! I recommend following existing installation guides for MaxxFans and 14” square cutouts in van forums as a starting point, if not installed professionally.

Ordered and received the Velit 2000R 12 volt after watching comparison videos on YouTube. I have a 2021 Coachmen Galleria that came with a Premier 12v air conditioner which absolutely doesn’t adequately cool the van while traveling through the Arizona and Texas deserts. Installed the Velit with no problems then went on our trip through the desert. Now a much happier camper able to sleep better with a/c that works so much better in spite of a lower btu rating than before. When the temps are over 100 this Velit can’t cool the entire van but sleep is good since it is installed over the bed and the cool air is very nice even if the rest of the space is warmer. It came packed very well and quality seems top notch. I would have liked to have the 24v version of this with a higher btu but I couldn’t easily convert to 24v. I’m still a happy camper

I’ve had problems with my heater, but discovered it was related to connectors on my fuel tank and not the heater itself. Having figured the issue out and making a minor modification to the fuel system, my heater is working properly. Velit customer support has been amazing through this process including sending me a second heater, which I used to troubleshoot the fuel system issue. They never left me hanging and always responded. This review would be an easy 5 if not for the fuel system issue.

I have not had it installed yet as the weather here in Canada has being raining a lot .. but am looking forward to enjoying your product soon.. I have done a lot of research and am of the opinion that I made a wise choice in DC.air conditioning for my van built.. thank you.. Marty

The order/delivery process took quite a while. Multiple times I tried to contact for order inquiries but got no response.
The item arrived and before it could be installed I had to order another heat shield with a ring that would protect the flooring. The shield that came with the heater is for an unfinished van floor, metal.

The customer service did an excellent job describing what the product when I called in and refunded me for something I ordered but was on my unit. I have finally installed my AC and it works incredibly well.

Worked as designed

What a fantastic company to work with. Great response time and great customer service!

Received a replacement Promaster fuel port connector and duct vent, which were faulty and broken. Somebody there finally came through for me, sent me replacements for the broken parts of the gasoline heater. Thank you

It seems like a great unit. I haven't run it very long. It was cold out when I installed it and only had one warm day since. When I did run it, to test it, it kicked out a good flow of cold air. So very happy about that!

My only problem with it are the instructions. They are very thin. Not much help at all really. Mounting the unit using the rods and screws was challenging in a finished van. The large AC plug is only about 4" from the unit and it totally interferes with the install. I had to do a lot of interior reconstruction to solve this plug issue. Lastly, the instructions are so thin, that they don't mention the filter, how to replace it, or how to buy it.

So far so good! Easy to install with the help of YouTube. Bluetooth app works flawlessly. Very happy!

The AC seems to work great.
The install wasn’t amazing. The nuts don’t fit on the bolts without spacers that are not provided. The instructions are hard to follow

THIS COMPANY LEFT ME OUT IN THE COLD Freezing a disabled Vet that sent in my 14000btu gas air heater controller for a Recall 5 weeks and never got it back and now when i call their phone nobody answers and can't get a response on their email or Chat, I spent extra hard-earned money buying their product due to there being an AMERICAN company , well i guess there is no pride in being an American company with VELIT CAMPING, what a Shame, DONT BUY FROM THIS LAZY AMERICAN COMPANY

Customer support is less than stellar. I tried online chat and gave up after 15 minutes of no response, I then received a message saying my chat would be answered by email which it never has been. I also put in a contact email with the same issue which also has not received a reply. I have checked my spam/junk folder to ensure the reply was not misdirected.
The unit has been installed and seems to work fine but its still winter here so haven’t had a real opportunity to use it.

Delivery took way too long. + 8 weeks. Happy with the product.