The company advertises USA Sedona, Arizona origins, but the credit card charge and shipping list Hong Kong. They shipped the wrong item and despite multiple emails and chat attempts there has been no... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I looked up this website before ordering anything because there are so many scammers on the internet these days. Not Trustpilot, but another site said this was legitimate. Like other people, I ordered... もっと見る
I've never paid much attention to jewelry packaging before but this stood out. It looked thoughtful and premium without being excessive. My girlfriend was impressed before she even opened the box.
This was advertised as a lady who handmade this in Arizona. I placed a order over a month ago n the tracking information they gave me said it had arrived from international shipping n cleared. Last ti... もっと見る
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Buyer beware!
My order took a very long time to arrive, could not be tracked and once it did arrive it was not from Sedona, AZ. The two items I ordered were never received but two items I did not order came. Customer Service refuses to send the correct order and are requesting I pay $9.95 per item to get the order shipped with no guarantee it will be correct.
Not hand made in Sedona Az
Not hand made in Sedona Az. Shipped from Jamaica NY, and product came from Asia. Total scam.
Negative stars
Negative stars - a total scam rip off.
We hastily ordered two bracelets after a little wine, and after a bit of a dive found no Sedona address, no Sedona phone number, no Sedona Vera. When questioned the company’s responses went from “ you must be mistaken, Vera makes them all by hand here in Sedona” to basically, ok, you got us, they’re made “internationally” (China) and were “ inspired” by the idea of Sedona.
Gimme an effin break. We got the charge cancelled with our cc company, but Vera’s still won’t provide a return address. AI generated Vera and BS generated business.
Not authentic
So far I just realized this is coming from China and not Sedona. I got taken by the sweet advertisement. I have not yet received the product but so far it is a complete lie. Buy from someone on Etsy who is actually making handmade things. The internet is absolutely full of BS.
BUYER BEWARE!
I ordered a bracelet and a ring on May 16th, after many emails checking on the shipping process as it always said, "in transit" I finally received my jewelry June 16th, 31 days later! The company is NOT based in Sedona, AZ I doubt that nice lady "Vera" shown in the ads even exists! The jewelry is sent from Hong Kong and I hope it is really copper! Buyer beware!
Shipped to Auto-Loaded Fictitious Address But Merchant Refuses to Refund
This merchant's online purchasing tool auto-loaded the wrong shipping and billing address for me, despite the fact that I manually corrected both. I hit "Purchase" with the correct addresses displayed then received an email from Vera's Copper indicating that they used the auto-loaded wrong address despite my manual corrections. I then wrote an email to the company explaining the problem and requesting cancellation and a full refund -- because their online tool created an address that does not exist. They nevertheless shipped out the item -- to the fictitious address -- then wrote to me to say that it's too late to cancel now that the item is in transit (to an address that does not exist). I requested a full refund in writing 3x, each time explaining that I would not receive the item owing to the non-existent address that their tool created. Each time, I was thanked for my email but nevertheless told to wait for the item to arrive -- an impossibility -- then to return it if I wished to do so. This, despite the fact that I will have nothing to return. Order #23161.
Fake
First of all this company is not based in the USA as proclaimed on their site, the product comes from China. Apart from that, the quality is bad, within a week the color faded, it was clearly plated, had nothing to do with real copper (in my case at least). Would not recommend.
Dont buy!
Ordered a bracelet for my mom for mother's day on May 7th. It still hasn't even shipped yet. Emailed customer service, and they told me they were sorry but to wait another 48 hours and check again. I waited 4 days and still nothing. They asked if I wanted to wait or for a refund, and they sent me a link to view my order, it was aomeone elses tracking #. I sent them an email back and told them that wasnt my order, I waited another day and then just told them to give me a refund. Now they come back today and say they can't give a refund due to "internal policies". DONT BUY! Its obviously a scam website. They say it's made in Arizona, but everything looks to be coming from overseas.
We ordered our bracelet on May 4
We ordered our bracelet on May 4. It came from Hong Kong. Went through customs and said it was delivered to final carrier. Called carrier. No response. Same with email. Contacted Vera. Oh we are a real company”, we’ll look into it. It’s June 11 and nothing from anyone. It’s been “processing “ since May 10. DON’T BUY!! Run. Run far,far, away.
I received my product as ordered
I received my product as ordered, no hassle, on time, and very well made....second order was not right size to wear, so company is sending me another and I pay shipping...fair enough, and I keep the product that did not fit....appreciated....note there are some scam issues online, but so far my dealings have been as recorded and accurate. Great Customer Service.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








