Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... もっと見る
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... もっと見る
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... もっと見る
企業情報
当該企業による記述
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
連絡先
20 nooking close, dn3 3er , Doncaster , 英国
- 03301330387
- Info@vertex-surveys.co.uk
- vertex-surveys.co.uk
4.9
優良
146件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly recommend
Highly recommend! Very professional service.
Arrived on time, and carried out a thorough survey.
Steve answered all my questions asked !(And i do ask questions!). Very knowledgeable, with a vast expertise within his field work and renewables.
More than comfortable letting him go around my home, doing what he needed without question.
From start to finish with the first call from Dave it’s been seamless and without issues.
2026年4月23日
自発的なレビュー
Vertex Surveys からの回答
Thank you David, that’s a brilliant review and genuinely appreciated.
I’m really glad the whole process felt seamless from the first call through to the survey. Steve takes a lot of pride in being thorough, professional, and making sure customers understand what’s being checked, so he’ll be really pleased to read this.
Thanks again for choosing Vertex and for taking the time to share your experience.
Dave
Vertex Renewable Surveys
Vertex Surveys からの回答
Thank you Christon, we really appreciate the 5-star review.
Glad to hear you were happy with the service, and thanks again for taking the time to leave your feedback.
Dave
Vertex Renewable Surveys
Came on the time they said survey done…
Came on the time they said survey done all good
2026年4月21日
自発的なレビュー
Vertex Surveys からの回答
Thank you Steve, we really appreciate the review.
I’m glad everything ran on time and the survey was completed smoothly. Thanks again for choosing Vertex.
Dave
Vertex Renewable Surveys
Vertex Surveys からの回答
Thank you, Mrs Beardsmore. We’re delighted you found the service professional throughout. We really appreciate your kind review.
The Vertex Surveys team
Professional and friendly survey
As other people have said, Stephen was very friendly but also professional. He explained everything, got on with his job, answered our questions. We would definitely recommend Vertex based on our experience with Stephen.
2026年4月15日
自発的なレビュー
Vertex Surveys からの回答
Thank you so much for the lovely feedback. We really appreciate you taking the time to leave a review.
We’re pleased to hear Stephen was friendly, professional, and able to answer your questions clearly. We’ll be sure to pass your comments on to him.
Thanks again for recommending Vertex — it means a lot.
Excellent service from Vertex Surveys
Steven was wonderful. Very friendly but also professional. He explained what he needed to do and I was able to leave him to it. He showed me the work at the end of the survey and encouraged me to get in touch if I had any more questions. Definitely would recommend Vertex.
2026年4月14日
自発的なレビュー
Vertex Surveys からの回答
Thank you so much for your kind review. We’re really pleased to hear Steven made you feel comfortable, explained everything clearly, and took the time to show you the work at the end of the survey. We really appreciate the recommendation and are glad you had a positive experience with Vertex.
Was professional
Was professional, knowledgable and polite. Explained everything he was going to do.
2026年3月26日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your review. We’re really pleased to hear the survey was carried out professionally and that everything was explained clearly throughout. We appreciate you taking the time to leave your feedback.
Thorough survey completed
Thorough survey completed. Polite and respectful. Sociable and answered all of our queries. Data passed on quickly. Very happy with service. Would recommend
2026年4月8日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your kind review. We’re really pleased to hear the survey was completed thoroughly and that all your questions were answered clearly. We appreciate the recommendation and are glad you were happy with the service.
Very thorough
The assessor, Simon, was friendly and respectful of our home. He was very thorough, taking about 2.5 hours to carry our the survey including about 40 minutes going through questions with us.
2026年4月8日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your lovely feedback. We’re pleased to hear Simon was friendly, respectful, and thorough, and that he took the time to go through everything properly with you. We really appreciate you taking the time to leave a review.
A thorough, professional survey keeping the client fully informed at every stage.
Our survey was carried out by Stephen, who was courteous and professional throughout.
2026年4月13日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your review. We’re really pleased to hear Stephen kept you informed throughout and carried out the survey in a courteous and professional way. We appreciate your feedback and your support.
All together a great experience with good service
The Surveyor (Steve) was a really nice bloke- professional, very polite but friendly and very easy to talk to. He explained everything fully and then got on with his work and was extremely thorough. I felt very comfortable leaving him to get on with his work without needing to shadow him. All in all a very good experience-I can highly recommend.
2026年3月27日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your lovely review. We’re really pleased to hear Steve made you feel comfortable, explained everything clearly, and carried out such a thorough survey. We really appreciate the recommendation and are glad you had such a positive experience with Vertex.
A Professional survey
A Professional survey, with good advice and assistance in regards to the pending heating pump installation.
2026年3月24日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your review. We’re pleased to hear you found the survey professional and helpful, and that the advice and assistance were useful ahead of your heating pump installation. We appreciate you taking the time to leave your feedback.
was pleased meeting with steve
was pleased meeting with steve. kind person, done his job very nicely and keen. he demonstrated many things about heat source pump.
2026年4月5日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your kind review. We’re really pleased to hear you had such a positive experience with Steve and that he took the time to explain everything clearly. We really appreciate your feedback and are glad the visit was helpful.
The Vertex surveyor
The surveyor, Steve, was spot on time having travelled all the way from Sheffield to Cheshire.
Pleasant chap who knew stuff.
Very efficient.
2026年4月7日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your lovely review. We’re pleased to hear Steve arrived on time, was efficient, and made such a good impression. We really appreciate you taking the time to share your feedback.
Steve did our survey 03.04.2026
Steve did our survey 03.04.2026. He was business like, knowledgeable, pleasant, and timely, and had an obvious eye for detail.
2026年4月3日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your review. We’re really pleased to hear Steve was knowledgeable, punctual, and thorough, and that his attention to detail stood out. We appreciate you taking the time to share your feedback.
Thank you so much i really like the way…
Thank you so much i really like the way u work properly been explaining everything nicely u are a good man bless you always ❤️
2026年4月10日
自発的なレビュー
Vertex Surveys からの回答
Thank you so much for your lovely review. We’re really pleased to hear everything was explained clearly and that you were so happy with the service. Your kind words mean a lot to us.
Vertex Surveys からの回答
Thanks Louise — much appreciated. Glad the survey went smoothly and that you'd recommend us. If there's ever anything else we can help with down the line, just get in touch.
Very professional and helpful
Very professional and helpful, came to provide the service within the day. Very helpful answered any questions or concerns we had, fast turnaround.
2026年3月6日
自発的なレビュー
Vertex Surveys からの回答
Thanks Trevor — fast turnaround is something we try to protect on every job, so it's good to hear that came through. And answering questions on-site is honestly the most important part; a survey you don't understand isn't worth much. Really appreciate the review.
Top boy survey
The Gentleman that came to survey my property for my heat pump was an absolute diamond!!! He was totally professional while still engaging on friendly level. When asked if he'd like a drink he replied yes please, but that coffee sat there until he had done all of his surveys, laser lights and tape measures went on while i was in awe with his seamless efficiency phone in one hand tablet in the other i dont even know how he managed to juggle the laser distance device......a true pleasure to watch a credit to the company.
2026年3月6日
自発的なレビュー
Vertex Surveys からの回答
Thanks Grant — really pleased the survey visit itself was a good experience, and glad the report has been useful. We take a lot of care on the day because it's the only chance to get the evidence right, and hearing that it came across as professional and friendly means a lot. Appreciate you taking the time to write this up.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。