Vertu Motors - BYD Gloucester レビュー 

Vertu Motors - BYD Gloucester からの回答

2026年5月31日

Thank you for your lovely review. We’re so pleased to hear that you found the team friendly and welcoming, and that everything was explained clearly throughout the process. The showroom unveiling sounds like a fantastic moment — we’re delighted you enjoyed the experience. Many thanks to you as well for choosing us.

Many thanks,
Chloe

Vertu Motors - BYD Gloucester からの回答

2026年5月23日

Thank you so much for your kind words! We are so happy to hear that Georgia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - BYD Gloucester からの回答

2026年5月22日

hted to hear that Steven Bill provided such an outstanding experience when purchasing your new Puma.

It’s wonderful to know that Steven took the time to understand exactly what you were looking for and presented options that suited your needs. His informative, down‑to‑earth, and professional approach clearly made a real difference, and we’re especially pleased that his communication and follow‑up kept everything running smoothly.

aking the time to go through all the vehicle functions and ensuring you felt confident before driving away is exactly the level of care we aim to provide, and it’s great to hear that nothing felt like too much trouble throughout.

We’re thrilled that Steven made your car‑buying journey stress‑free and enjoyable — your recommendation will mean a great deal to him and the whole team.

Enjoy your new Puma!

Vertu Motors - BYD Gloucester からの回答

2026年5月22日

Hi there,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with the team at BYD Gloucester.
It’s wonderful to know that Sophie provided such kind, warm and welcoming support throughout, making the whole process smooth, stress-free and enjoyable. Delivering professional and patient service is exactly what we aim for, so your feedback will mean a lot to her and the wider team.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Kind regards,
Kerry

Vertu Motors - BYD Gloucester からの回答

2026年5月20日

hank you so much for your lovely feedback. We're delighted to hear that your experience — from spotting the advert online through to collecting your new car — was so positive.

It’s great to know the team at Vertu Gloucester made you feel welcome, supported you through the test drive, and helped you confidently move forward with your purchase. We’re especially pleased that, even when you hit a small snag with not having your phones, the team found a simple and helpful solution — making the process easy and stress‑free for you.

Providing that level of flexibility and understanding is exactly what we aim for, so your kind words mean a great deal.

Congratulations on your new car, and thank you again for choosing us!

Kind regards
Dawn

Vertu Motors - BYD Gloucester からの回答

2026年5月18日

Hi Chloe
Thank you for your lovely feedback. We're delighted to hear that Chris was so helpful in getting your Audi A1 and that the whole process was super smooth. It’s great to know he was responsive, polite, and took the time to explain everything clearly without making it feel overwhelming.
And what a lovely shout‑out for Peter the delivery driver too — we’ll be sure to pass that on! It’s wonderful to hear he made such a positive impression.
Thank you again — enjoy your Audi A1!
Kind regards
Dawn

Vertu Motors - BYD Gloucester からの回答

2026年5月15日

Good afternoon Christopher,

Thank you for your review. It’s great to hear that Chris was so understanding and easy to talk to, making everything run smoothly — your feedback will be really appreciated.

Kind regards,
Dean

Vertu Motors - BYD Gloucester からの回答

2026年5月10日

Thank you for taking the time to share such a wonderful review.

Alan will be delighted to hear how much you valued his attentive support throughout the entire process. It’s fantastic that he made everything clear, smooth, and stress‑free, and that your 2023 Renault Clio looked immaculate on collection. Knowing you’re thrilled with the car and felt so well looked after truly means a lot. Your recommendation of Alan and the Gloucester team is greatly appreciated.

Many thanks,
Chloe

Vertu Motors - BYD Gloucester からの回答

2026年5月10日 に更新

Hi CB Nelson,
Thank you for your great review. We’re really pleased to hear you’re happy with the service and the delivery of your BYD Sealion 7.
We appreciate your feedback and hope you enjoy every mile in your new car.
Thank you, Danielle

Vertu Motors - BYD Gloucester からの回答

2026年4月30日

Good morning Sally,

Thank you for your review. It’s great to hear you received such friendly, attentive service — Harvey and Gareth will really appreciate your kind words.

Kind regards,
Dean

Vertu Motors - BYD Gloucester からの回答

2026年4月20日

Dear Leigh,
Thank you for taking the time to share your feedback. We’re delighted to hear that your car buying experience with Vertu Renault Gloucester was simple and stress‑free.
Your kind comments about Ruby are greatly appreciated — it’s wonderful to know she was always on hand to answer your questions and made exchange day so straightforward. We’re also pleased to hear that you were happy with the part‑exchange value offered, as providing fair and transparent valuations is very important to us.
Thank you again for choosing us, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza

Vertu Motors - BYD Gloucester からの回答

2026年3月30日

Good afternoon Marek,

Thank you for taking the time to share your experience. I’m really pleased to hear everything was handled professionally and in such a friendly way. It’s great that Georgina was so helpful and made sure everything was clearly explained with no surprises along the way.

I’m glad to hear your car has been running well over the last couple of weeks too — long may that continue.

Kind regards,
Dean

Vertu Motors - BYD Gloucester からの回答

2026年3月29日

Thank you for your kind feedback. It is great to hear that you received honest and open advice with no pressure from the team at BYD Gloucester. We really appreciate you taking the time to share your experience.
Danielle

Vertu Motors - BYD Gloucester からの回答

2026年3月25日

Good morning Bibin,

Thank you for your review. I’m really pleased to hear you had top‑class dealings with the team — great service is exactly what we aim to deliver every time.

Kind regards,
Dean

Vertu Motors - BYD Gloucester からの回答

2026年3月24日

Thank you for your feedback. We’re delighted to hear that you found the service efficient, professional, and friendly. It’s great to know you had such a positive all‑round experience with us.
Kind regards,
Keith

Vertu Motors - BYD Gloucester からの回答

2026年3月21日

Hi Graham and Sue,
Thank you for the fantastic 5‑star review. It’s wonderful to hear how smoothly everything went with your new car. Chris Harrison will be delighted with your comments — making the whole journey seamless from first viewing to handover is exactly what he aims for.
And what a brilliant coincidence with the SL initials matching the registration — a little extra touch to make the experience even more memorable.
Thanks again for choosing Vertu.
Kind regards,
Kerry

Vertu Motors - BYD Gloucester からの回答

2026年3月20日

Good afternoon Donna

Thank you for sharing such a lovely review. It’s fantastic to hear this is your third car from Vertu Motors — your loyalty really does mean a lot.

I’m delighted to know Tyler made the whole experience smooth and trouble free for you. His professionalism and helpful approach clearly had a big impact, and I’m sure he’ll be thrilled to hear your kind words. It’s wonderful that you’d highly recommend him to others looking to purchase a car.

Thank you again for your continued trust. We hope you enjoy your Puma, and I’m sure Tyler will be pleased to see you again in the future.

Kind regards,
Dean

Vertu Motors - BYD Gloucester からの回答

2026年3月17日

Good afternoon Farook,

Thank you so much for such a detailed and thoughtful review. It’s fantastic to hear how pleased you are with your new BYD Seal — it’s always exciting stepping into a brand-new vehicle, especially one that offers such impressive build quality, technology, and driving comfort.

I’m really glad Harvey was able to make the whole process feel smooth and reassuring, particularly with BYD still being relatively new to the UK market. His knowledge and enthusiasm clearly helped build your confidence, and it’s great to hear he supported you so well from your first enquiry right through to delivery — never pushy, always approachable, and happy to answer every question.

It’s also wonderful that the entire team at BYD Gloucester contributed to such a positive experience. Your recommendation means a great deal.

Thank you again for sharing your journey — I hope you enjoy every mile in your new Seal.

Kind regards,
Dean

Vertu Motors - BYD Gloucester からの回答

2026年3月11日

Good morning,

Thank you for taking the time to leave such a positive review. I’m really pleased to hear you received first-class service from Shane throughout your repair journey. It’s great to know he kept you fully updated, went the extra mile to arrange an automatic courtesy car, and ensured the repair was completed on time — especially as that was essential for you.

Your feedback means a lot, and I’ll make sure Shane and the team see your kind comments.

If there’s ever anything more we can do to support you, please don’t hesitate to get in touch.

Kind regards,
Dean

Vertu Motors - BYD Gloucester からの回答

2026年3月10日

Hi Alan
Thank you for your lovely feedback. We're really pleased to hear that your salesman was friendly, helpful, and took the time to explain the process clearly while guiding you step by step through your purchase. Your comments are truly appreciated.
Kind regards
Dawn