Vertu Motors - BYD Worcerster レビュー 62

Vertu Motors - BYD Worcerster からの回答

1日前

Good afternoon Paul,

Thank you for your review. It’s great to hear the process was easy to deal with, with a fast completion and delivery of your car — we really appreciate your feedback.

Kind regards,
Dean

Vertu Motors - BYD Worcerster からの回答

4日前

Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Vertu Motors - BYD Worcerster からの回答

5日前

Hi Lynda,

Thank you for your fantastic feedback. I’m really pleased to hear Serena provided such a professional service and went the extra mile to support you.

It’s great to know the whole process was so easy and that you’d recommend us.

Kind regards,
Danielle

Vertu Motors - BYD Worcerster からの回答

2026年5月18日

Hi Ron,
Thank you very much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you found your experience at Vertu BYD Worcester easy‑going and comfortable.
Providing a relaxed and enjoyable experience is something we always aim for, so your feedback is greatly appreciated by the team.
Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.

Vertu Motors - BYD Worcerster からの回答

2026年5月16日

Hi Nichola,

Thank you for your fantastic 5-star review! We’re delighted to hear that you experienced polite and helpful service from the team at BYD Worcester.

It’s great to know that everything was clearly explained and that the whole process ran smoothly, with your car ready so quickly for collection. Your kind feedback will mean a lot to the team.

We really appreciate your recommendation and look forward to welcoming you back when you’re ready for your next car.

Kind regards,
Kerry

Vertu Motors - BYD Worcerster からの回答

2026年5月15日

Good afternoon Wills,

Thank you for your fantastic review. It’s great to hear how quickly the team were able to match you with the exact car you were looking for, and that Andy’s videos, photos, and friendly approach made the process smooth and straightforward. We’re delighted you love your new vehicle and that the whole team made you feel so welcome — your recommendation is really appreciated.

Kind regards,
Dean

Vertu Motors - BYD Worcerster からの回答

2026年5月2日

Hi Nicole
Thank you for your lovely feedback. We're really pleased to hear that Peter and Michael were more than helpful and were able to get you the car you wanted. Your comments are greatly appreciated, and we’re glad the team could support you so well throughout the process.
Kind regards
Dawn

Vertu Motors - BYD Worcerster からの回答

2026年5月2日

Hi Sonia
Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that you enjoyed the bright, airy showroom and appreciated the wide range of cars and specifications available to view. It’s wonderful to know that Jordan looked after you so well — being friendly, attentive, easy to contact, and keeping you fully updated throughout the process. We’re especially pleased that she took the time to explain all the details and controls clearly and ensured you never felt rushed.
Thank you also for your helpful suggestion regarding a small handover gift. We completely understand how touches like that can create a memorable moment when collecting a new car, and your feedback is genuinely appreciated. Comments like yours help us think about how we can enhance the experience even further, and we’ll be sure to share this with the team.
Thank you again for your kind words and constructive feedback — we truly value both.
Kind regards
Dawn

Vertu Motors - BYD Worcerster からの回答

2026年4月21日

Dear Ritchard,
Thank you for taking the time to share your feedback. We’re delighted to hear that you received excellent service from the team at Vertu Motors Worcester.
Your recommendation is very much appreciated and will be shared with the team. Thank you again for choosing BYD Worcester.
Kind regards,
Liza

Vertu Motors - BYD Worcerster からの回答

2026年4月6日

Hi there,
Thank you so much for taking the time to leave such an outstanding review. We're delighted to hear that James was a real superstar throughout the entire process. Working to such a tight timeline isn’t always easy, but it’s fantastic to know he guided you through every stage and consistently went the extra mile.
It’s also great to hear that Mark delivered a brilliant handover in James’s absence — teamwork like that is something we’re very proud of.
And nearly £9,000 off the original Citroën list price for the same spec van is an incredible saving — we’re thrilled you found such great value with us.
Your high recommendation means a great deal. If anyone is looking for a new van from a genuinely outstanding and personable team, we’re always here to help at Vertu Citroën Worcester.
If you ever need anything else, please don’t hesitate to get in touch.
Kind regards,
Keith

Vertu Motors - BYD Worcerster からの回答

2026年3月27日

Thank you for your lovely feedback. We're delighted to hear that Andy was so helpful and made the process relaxed and easy for you. It’s great to know that nothing was too much trouble and that you’re very happy with your new car.
If you need any further support, we’re always here to help.
Kind regards,
Matthew

Vertu Motors - BYD Worcerster からの回答

2026年3月24日

Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Vertu Motors - BYD Worcerster からの回答

2026年3月16日

Thank you for taking the time to leave this brilliant 5‑star review.
We’re delighted to hear that your experience at BYD Worcester was so positive. It’s great to know that the team were friendly, straightforward, and clear in explaining the process to you — making things simple and easy to understand is exactly what we aim for.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - BYD Worcerster からの回答

2026年3月14日

Thank you for your great feedback. It’s wonderful to hear that Colin’s honesty and support made your experience so positive. We really appreciate you taking the time to share this.
Many thanks,
Chloe

Vertu Motors - BYD Worcerster からの回答

2026年3月14日

Hi Sandra,
Thank you for your wonderful 5‑star review. We’re delighted to hear that your experience at Vertu Worcester was such a positive one. It’s fantastic to know that Peter provided excellent service throughout — from his helpful approach to the clear, detailed explanations he offered during your purchase.
We’re so pleased that you’re happy both with the service you received and with your Ford Kuga. Your kind feedback means a great deal to Peter and the whole team.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Vertu Motors - BYD Worcerster からの回答

2026年3月14日

Hi there,
Thank you for your brilliant 5‑star review. We’re delighted to hear that Sam kept you fully informed throughout your purchase and made the entire process smooth and stress‑free. It’s wonderful to know that nothing was too much trouble and that his support enhanced your experience with Vertu BYD Worcester.
We really appreciate your recommendation and hope you enjoy every moment with your new vehicle.
Kind regards,
Liza

Vertu Motors - BYD Worcerster からの回答

2026年3月11日

Good afternoon Sue,

Thank you for taking the time to share such a detailed review. I’m really pleased to hear the team at BYD Worcester were able to turn things around for you after such a frustrating experience elsewhere. It’s great to know you felt valued, supported, and listened to throughout.

Sharon will be especially delighted with your feedback — it’s clear her communication, effort, and determination made a huge difference, and helping you secure not just one but two cars is a fantastic outcome.

Your scoreline certainly made me smile, and we really appreciate your kind words.

Kind regards,
Dean

Vertu Motors - BYD Worcerster からの回答

2026年3月5日

Hi Paul,
Thank you for taking the time to share such positive feedback. We're delighted to hear that your experience with the BYD Vertu Worcester team was smooth from start to finish. It’s fantastic to know the team were helpful, flexible, and responsive throughout, and that they were able to deliver your new car within just 10 days.
Creating an excellent customer experience is something we pride ourselves on, so it’s wonderful to hear that this really came to life for you.
Thank you again for your kind words.
Kind regards,
Liza

Vertu Motors - BYD Worcerster からの回答

2026年2月26日 に更新

Hello Yolande. Thank you for taking the time to write your review. Since purchasing your vehicle from us in October we had not had any report of any issues from yourself. Once contacted we have had you back asap to diagnose the issues with no stop/start system and the vehicle not starting. Upon review today it is clear the battery fitted during prep was mis-described by our supplier. This has now been replaced and all issues have cleared. Thank you very much. Iain McDonald, General Manager

Vertu Motors - BYD Worcerster からの回答

2026年2月23日

Hi Terry,
Thank you for your fantastic 5‑star review! We’re delighted to hear that your experience at BYD Worcester was smooth, professional and stress‑free from start to finish. It’s great to know that Peter Brampton looked after you so well — keeping you informed, offering helpful guidance, and making the handover straightforward and enjoyable.
We really appreciate your recommendation and are thrilled you had such a positive electric‑vehicle buying experience.
Kind regards,
Liza