From the moment we walked into the showroom and met Charlotte we knew this was the right place. She is knowledgable, friendly, efficient and clearly passionate about what she does - nothing was too mu... もっと見る
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No hard sell, honest and amenable approach from Peter which paved the way to trust in what was being said to me. Very clear from the start about damage to the wheel and paint scratches and it being... もっと見る
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Firstly, I'd highly recommend Mark at the Vertu Citroen Worcester, a commensurate professional. He's very easy to deal with, open, up-front and didn't try and hard sell on products i didn't need. Th... もっと見る
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Right from the first call staff were knowledgeable, well informed and extremely helpful. We did a deal over the phone then I drove 400 miles to exchange vans. Very professional organization providin... もっと見る
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企業情報
Vertu Motors - Citroen Worcester について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Cosgrove Close, Blackpole, WR3 8UA, Worcester, Worcestershire, 英国
- 0330 108 7313
4.3
優良
9件のレビュー
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
My sale was handled by Jordan who was extremely helpful, knowledgeable and efficient.
2026年5月22日
自発的なレビュー
Vertu Motors - Citroen Worcester からの回答
Hi Gerard,
Thank you for your feedback. I’m really pleased to hear Jordan provided such a helpful, knowledgeable and efficient service throughout your purchase.
Kind regards,
Danielle
Vertu Motors - Citroen Worcester からの回答
Good afternoon Geoff,
Thank you for your feedback. I’m really pleased to hear everything went smoothly from start to finish and that your experience was a positive one overall.
Thank you for choosing Citroën Worcester and for taking the time to leave your review.
Kind regards,
Dean
Couldn’t be happier
From the moment we walked into the showroom and met Charlotte we knew this was the right place. She is knowledgable, friendly, efficient and clearly passionate about what she does - nothing was too much trouble. After a test drive we went home and had a think about it, but the decision was made quickly and we soon had proceedings in place. There was a slight delay in the car’s arrival but Charlotte kept me informed at each step, and always replied to emails promptly and clearly. Pick up went really well, again Charlotte’s expertise was clear as she took me round the car’s features again, and I was delighted as I drove away. Should there be any teething problems I am confident I’ll get the help I need and I couldn’t recommend Vertu Worcester more highly.
2026年4月18日
自発的なレビュー
Vertu Motors - Citroen Worcester からの回答
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re delighted to hear that from the moment you met Charlotte, you felt confident you were in the right place. Her knowledge, efficiency, and genuine passion for what she does are qualities we’re very proud of, and it’s wonderful to know that nothing felt like too much trouble throughout your journey.
Thank you also for your patience regarding the slight delay in your car’s arrival. We’re pleased Charlotte kept you fully informed every step of the way and that her clear, prompt communication helped keep the process smooth and reassuring. It’s great to hear that collection day went so well and that Charlotte’s expertise shone through again as she guided you through all the vehicle’s features.
Your confidence in our aftersales support and your recommendation of Vertu Worcester mean a great deal to us. We’ll be sure to pass on your kind words to Charlotte and the wider team.
We wish you many happy miles in your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
Buying a new van
Right from the first call staff were knowledgeable, well informed and extremely helpful. We did a deal over the phone then I drove 400 miles to exchange vans. Very professional organization providing an excellent service by clearly dedicated staff..
2026年4月9日
自発的なレビュー
Vertu Motors - Citroen Worcester からの回答
Hi Peter
Thank you for your lovely feedback. We're really pleased to hear that from your very first call the team were knowledgeable, well‑informed, and extremely helpful. Completing the deal over the phone and then travelling 400 miles is a big commitment, so we're delighted to know the experience felt professional, smooth, and supported throughout.
Your kind words about the dedication of the staff are truly appreciated.
Kind regards
Dawn
Great salesperson
Great salesperson - helpful at every stage from test drive to post collection, knowledgable and very clear communication.
2026年2月20日
自発的なレビュー
Vertu Motors - Citroen Worcester からの回答
Hi Mike. Thank you for sharing your feedback. We’re delighted to hear that you had such a positive experience and that your salesperson was helpful at every stage, from the test drive right through to after collection. Their knowledge and clear communication clearly made a real difference.
We truly appreciate your comments and hope you enjoy your new car.
Kind regards, Selina
Didn’t feel pressurised at all.
No hard sell, honest and amenable approach from Peter which paved the way to trust in what was being said to me. Very clear from the start about damage to the wheel and paint scratches and it being fully rectified.
Answered every email query swiftly which again helped the purchasing process!
Was very accommodating regarding the delay in getting to see the car because of hard snow in Wales!!
2026年1月21日
自発的なレビュー
Vertu Motors - Citroen Worcester からの回答
Thank you, Mr and Mrs Wilson, for your excellent 5‑star review. We’re delighted to hear that Peter’s honest, friendly and pressure‑free approach helped build real trust throughout your visit. It’s great to know he was clear from the outset about the minor cosmetic work needed and ensured everything would be fully rectified. We’re also pleased that his swift replies to your email queries and his flexibility around the weather delays made the whole purchasing process smoother for you. Your feedback means a great deal to the team at Vertu Motors Citroën Worcester, and we hope you enjoy your new car. Kind regards, Kerry
Highly recommend Mark at Citroen Worcester and Citroen Dispatch!
Firstly, I'd highly recommend Mark at the Vertu Citroen Worcester, a commensurate professional. He's very easy to deal with, open, up-front and didn't try and hard sell on products i didn't need. The same transaction took three days from start to vehicle collection, including a trade-in of an existing vehicle. Excellent & Simple.
I would also highly recommend the Citroen Dispatch, the Price is outstanding, the specification fabulous and it drives just like a car. All of this for £13,000 less than a Ford transit why would you even look elsewhere?
2026年1月15日
自発的なレビュー
Vertu Motors - Citroen Worcester からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
We have had a very good experience with…
We have had a very good experience with Vertu at Worcester, excellent communication, and the head of sales Joshua Attwood was very polite and understanding, nothing was to much trouble, appointments kept to time, car was ready to collect when stated, couldn't fault the service we received.
2025年12月18日
自発的なレビュー
Vertu Motors - Citroen Worcester からの回答
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Friendly knowledgeable and…
Friendly knowledgeable and professional. Good at keeping in contact about delivery for new car.
Charlotte was excellent. Very happy with the car.
2025年11月5日
自発的なレビュー
Vertu Motors - Citroen Worcester からの回答
Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
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