Vertu Motors - Dacia Derby レビュー 31

Vertu Motors - Dacia Derby からの回答

2026年5月21日

Good afternoon. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Vertu Dacia Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina.

Vertu Motors - Dacia Derby からの回答

2026年5月13日

Good afternoon Diane,

Thank you for your detailed review. It’s great to hear that your experience further reinforced your confidence in the Honda brand, and that the team in Derby provided such informative, patient, and pressure‑free support.

We’re delighted you’re enjoying your new Honda Jazz and appreciate you sharing your thoughts on its comfort, practicality, and fuel economy — it sounds like a fantastic choice.

Kind regards,
Dean

Vertu Motors - Dacia Derby からの回答

2026年4月26日

Thank you for your fantastic feedback. We’re delighted to hear that Daniel McLaughlin provided such brilliant support from start to finish and that his clear explanations, no‑pressure approach, and thorough handover made you feel completely comfortable throughout your purchase. It’s great to know you had a 10‑star experience at Vertu Derby, and your recommendation means a great deal to us. We’ll be sure to share your kind comments with Daniel and the team.
Kind regards,
Matthew

Vertu Motors - Dacia Derby からの回答

2026年4月23日

Thank you for sharing your experience with Vertu.
We’re really pleased to hear that everything from your initial Autotrader enquiry through to collecting your new electric car was smooth and enjoyable. It’s great to know Scott guided you through the process so clearly and made sure you were fully prepared to get home with confidence. Your comments about receiving great service even when you’re not local are especially appreciated.
We hope you’re enjoying your new electric vehicle and wish you many happy and efficient miles ahead. Please don’t hesitate to contact us if we can help with anything in the future.
Kind regards,
Keith

Vertu Motors - Dacia Derby からの回答

2026年4月17日

Hi there,
Thank you for the great review. It’s lovely to hear Scott guided you smoothly through every step of the process — that start‑to‑finish support really makes a difference.
He’ll really appreciate your feedback.
Kind regards,
Kerry

Vertu Motors - Dacia Derby からの回答

2026年4月13日

Hi Michael
Thank you for your wonderful feedback. We're delighted to hear that buying your lovely MINI Convertible was such a pleasure. A special thank you for mentioning Will Whitmore — it’s great to know you found him genuine, friendly, and never pushy. We're pleased he kept you fully updated throughout the process and was so thoughtful when arranging your collection.
Your kind words are truly appreciated.
Kind regards
Dawn

Vertu Motors - Dacia Derby からの回答

2026年3月17日

Good afternoon Shaun,

Thank you for taking the time to leave such a fantastic review. I’m really pleased to hear how well Scott looked after you — going above and beyond to help you secure your new Duster 4x4. That level of dedication truly makes a difference.

It’s also great to know Chris was overseeing everything and that the whole dealership left such a strong, positive impression. Your comments and recommendation mean a great deal.

Thank you again for your kind words — I’m glad the experience was faultless for you.

Kind regards,
Dean

Vertu Motors - Dacia Derby からの回答

2026年3月14日

Thank you for your lovely feedback. It’s great to hear that Daniel was brilliant from the very start and that you found him both helpful and efficient throughout your experience. We really appreciate you taking the time to share this.
Many thanks,
Chloe

Vertu Motors - Dacia Derby からの回答

2026年3月12日

Hi there,
Thank you for your lovely feedback. We're delighted to hear that you’re enjoying your brand‑new Bigster and that it was ready so quickly, even with the added extras. It’s great to know the staff were helpful, attentive, and made the whole experience a very positive one. A special thank you for mentioning Jonah — we’re so pleased he was able to support you throughout the process.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Dacia Derby からの回答

2026年3月11日

Hi Patrick
Thank you for your brilliant feedback. We're delighted to hear you received great service and found the whole experience stress‑free from start to finish. It’s wonderful to know the entire transaction went smoothly and without a hitch.
A special thank you for recognising Scott and Chris — we’re so pleased to hear that the time Scott spent during the handover, explaining the car, servicing details, and pairing your phone, made such a positive impression.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Dacia Derby からの回答

2026年2月25日

Thank you for your review. I’m pleased to hear you found everyone welcoming and that your salesman’s knowledge helped make buying your new car a great experience.
Kind regards, Keith

Vertu Motors - Dacia Derby からの回答

2026年2月2日

Thank you for taking the time to share your experience. I’m really pleased to hear that Scott provided such helpful support throughout every stage of your Motability car purchase. Your recommendation of both Scott and Renault/Dacia Derby is greatly appreciated.
Kind regards,
Matthew

Vertu Motors - Dacia Derby からの回答

2026年1月31日 に更新

Good afternoon, Thank you for your fantastic feedback. We’re really pleased to hear that your experience at our Dacia Derby dealership was smooth, transparent and completely stress‑free from start to finish. It’s wonderful to know that Jonnah Raford provided such excellent support — friendly, knowledgeable and genuinely focused on understanding exactly what you were looking for without any pressure.
We’re delighted that all your questions were answered clearly, that you felt well looked after throughout, and that your car was delivered exactly as promised. Exceeding expectations is what we aim for, so your comments mean a great deal to the team.
Thank you for the recommendation — it’s truly appreciated. Kind regards, Kerry

Vertu Motors - Dacia Derby からの回答

2026年1月22日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Vertu Motors - Dacia Derby からの回答

2025年12月19日

Thank you so much for your kind words! We are so happy to hear that Maddy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Vertu Motors - Dacia Derby からの回答

2025年11月30日

Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Vertu Motors - Dacia Derby からの回答

2025年11月27日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Vertu Motors - Dacia Derby からの回答

2025年11月25日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Vertu Motors - Dacia Derby からの回答

2025年11月24日

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1W2411 Kind regards, Liza.

Vertu Motors - Dacia Derby からの回答

2025年11月22日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.