Vertu Motors - Dacia Nottingham レビュー 49

Vertu Motors - Dacia Nottingham からの回答

5日前

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Vertu Motors - Dacia Nottingham からの回答

6日前

Hi Stacey
Thank you for your wonderful feedback. We're delighted to hear that the process of ordering your new Motability vehicle was excellent from start to finish — that’s exactly the experience we aim to provide.
A special thank you for recognising Paul. It’s fantastic to know that his customer service was outstanding and that he went above and beyond to ensure everything was completed promptly, helping you receive your car as quickly as possible.
We’re also pleased to hear that the handover was smooth and efficient, making the whole experience even better.
Your kind words are truly appreciated and will mean a great deal to Paul and the team.
Kind regards
Dawn

Vertu Motors - Dacia Nottingham からの回答

2026年5月15日

Good afternoon Niki,

Thank you for your review. It’s great to hear the team were friendly, helpful, and knowledgeable, and that communication was strong throughout. We really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Dacia Nottingham からの回答

2026年5月12日

Good morning Mary,

Thank you for sharing such a lovely review. We’re really pleased to hear that the handover of your Renault 5 EV felt worth the wait and that the whole experience was enjoyable from start to finish.

It’s great to know Angel kept you well informed throughout the order process and inspired confidence with her knowledge from the test drive onwards. We’re also delighted that the handover itself felt special, from unveiling the car to taking photos and making sure you felt comfortable with the controls before heading home.

We hope you’re loving your new Renault 5 EV and enjoying every drive.

Kind regards,
Dean

Vertu Motors - Dacia Nottingham からの回答

2026年5月9日

Dear Hana,
Thank you for your feedback. We’re pleased to hear Barry provided great service and that everything was completed quickly for you.
Kind regards,
Danielle

Vertu Motors - Dacia Nottingham からの回答

2026年5月9日

Dear Phil,
Thank you for taking the time to share your experience. We’re delighted to hear that Abi went above and beyond by coming in on her day off to assist you, and that she made your visit relaxed and informative with no pressure.
It’s great to know your journey to Nottingham was worthwhile, that the process was smooth from test drive to delivery, and that you were kept well informed throughout.
We hope you’re enjoying your Golf GTD and appreciate your 5 star feedback.
Kind regards,
Danielle

Vertu Motors - Dacia Nottingham からの回答

2026年5月7日

Hi Laura,
Thank you so much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you were very pleased with the service you received at Vertu Dacia Nottingham.
It’s great to know that communication was clear throughout and that you never felt any pressure while making your decision. Adrian will be thrilled to hear your kind words — his knowledge and helpful approach clearly made a positive difference to your experience.
Thank you again for choosing Vertu Motors. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Vertu Motors - Dacia Nottingham からの回答

2026年5月5日

Hi Liz
Thank you so much for taking the time to share such a detailed and thoughtful review. We're absolutely delighted to hear that your experience buying the electric Renault R5 was such a positive one from start to finish.
It’s fantastic to know that Connor Seal made the whole process a pleasure for you. His willingness to work on his day off to accommodate your handover, combined with his excellent communication by phone, SMS, and email, really shows the level of dedication we strive for. We’re also thrilled that your R5 arrived within just three weeks — and even more so that you’re loving the car. Your kind words will mean a great deal to Connor and the Vertu Renault team.
Thank you as well for your honest and constructive feedback regarding the showroom environment. We appreciate you highlighting the heat and brightness near the showroom windows on sunny days, as well as the condition of the ladies’ toilet. Feedback like this is incredibly valuable, and we’ll be sure to pass your comments on to the management team so they can be reviewed and addressed where possible.
Thank you again for choosing Vertu Renault and for sharing your experience. We truly appreciate it and hope you enjoy every mile in your fantastic new R5.
Kind regards
Dawn

Vertu Motors - Dacia Nottingham からの回答

2026年5月1日

Good morning Richard,

Thank you for your review. It’s great to hear that the experience felt relaxed and genuinely helpful, with plenty of time to properly test the car and make sure it suited your family’s needs. We’re also pleased everything moved quickly and that delivery was ahead of schedule. Angel will be delighted to know she made the process such a pleasure, and we really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Dacia Nottingham からの回答

2026年4月30日

Good afternoon Marilyn,

Thank you for your review. It’s great to hear that Barry explained everything clearly, showed real patience, and gave you the time to consider your options without any pressure. We’re pleased you had such a positive experience.

Kind regards,
Dean

Vertu Motors - Dacia Nottingham からの回答

2026年4月27日

Good morning Kevin,

Thank you for such a fantastic review. I’m really pleased to hear how easy and relaxed the whole experience felt, and that Jordan looked after you so well with no pressure at all. It’s lovely to know your son’s first car was made extra special with the reveal, and that everything ran smoothly from start to finish with both purchases.

Thank you for the recommendation and for choosing us.

Kind regards,
Dean

Vertu Motors - Dacia Nottingham からの回答

2026年4月26日

Thank you for sharing your lovely feedback. We’re delighted to hear how happy you are with the service and that the presentation of your new car made the experience even more special. It’s wonderful to know it left such a positive impression.

Many thanks,
Chloe

Vertu Motors - Dacia Nottingham からの回答

2026年4月22日

Dear Sandra,
Thank you for taking the time to share your feedback. We’re delighted to hear that Molly provided excellent service and that her knowledge, clear communication and regular updates helped make your purchase seamless.
Your 10/10 comments are very much appreciated and will be shared with Molly and the team. Thank you again for choosing Dacia Nottingham, and we hope you enjoy your new car.
Kind regards,
Liza

Vertu Motors - Dacia Nottingham からの回答

2026年4月21日

Dear Zbigniew,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a fantastic experience from start to finish and that the team made the part‑exchange process so easy with a fair valuation.
It’s great to know that the tailored finance solution suited your budget and that the entire purchase process felt transparent and stress‑free. Providing clear, supportive service is very important to us, so your five‑star comments are truly appreciated.
Thank you again for choosing Dacia Nottingham, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza

Vertu Motors - Dacia Nottingham からの回答

2026年4月19日

Thank you so much for taking the time to leave such a fantastic review.
We’re delighted to hear that Jake gave you all the time you needed to browse, ask questions, and really enjoy the experience — complete with a laugh or two along the way! It’s great to know the test drive was both informative and fun.
We’re also thrilled that your car collection was memorable. The team truly enjoyed coming together to make the showroom unveil special, rain and all — including our General Manager, who was more than happy to get involved to ensure everything was just right for you.
Your recommendation means a great deal to all of us, and we’re so pleased you’re happy with both the car and the service you received. We hope you continue to enjoy many happy miles and look forward to welcoming you back in the future.
Kind regards,
Keith

Vertu Motors - Dacia Nottingham からの回答

2026年4月16日

Hi there,
Thank you for the great 5‑star review. It’s lovely to hear Adrian provided such courteous, polite service and guided you through a smooth and seamless handover. He’ll really appreciate your feedback.
Kind regards,
Kerry

Vertu Motors - Dacia Nottingham からの回答

2026年3月19日

Thank you for taking the time to leave this brilliant 5‑star review.
We’re delighted to hear your positive feedback for the team at Dacia Nottingham — “Well done”, “Nice work”, and “Great job” are wonderful to receive. Your appreciation means a lot to everyone involved, and we’re thrilled that your experience was such a good one.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Dacia Nottingham からの回答

2026年3月12日

Hi there,
Thank you for sharing such a wonderful review. We're delighted to hear that you had such a great sales experience, especially after some disappointing visits elsewhere. It’s fantastic to know that Abi greeted you so warmly, even while she was in the middle of something, and immediately made you feel welcome and valued.
We’re so pleased that she took the time to help you find the perfect car at the right price, with all the extras you wanted — and that she did it all without any pressure, just friendly, knowledgeable, and genuinely helpful support. It’s great to hear she answered all your questions, whether by email, phone, or in person, with compassion and real dedication.
Your kind words mean a lot, and we’re thrilled you’d be happy to buy from Abi again in the future.
Kind regards
Dawn

Vertu Motors - Dacia Nottingham からの回答

2026年3月12日

Good afternoon Gary,

Thank you for sharing this brilliant review. It’s fantastic to hear you’ve chosen Vertu Dacia Nottingham for not just one, but two new cars again — your loyalty means a great deal.

You’re absolutely right: the real test of any dealership is how they handle things when they’re not quite perfect. I’m really pleased to hear the team resolved those issues to such an outstanding standard and that you’re now loving your new cars. That level of care and commitment is exactly what we aim to deliver.

It’s great to know you’ll be returning for your next vehicles, and your recommendation is truly appreciated.

Wishing you many happy miles ahead.

Kind regards,
Dean

Vertu Motors - Dacia Nottingham からの回答

2026年2月20日

Good afternoon Wendy,
Thank you for your lovely review. I’m really pleased to hear that Jack made such a positive impression — being happy, pleasant, and giving you all the information you needed is exactly the level of service we aim for. It’s also great to hear that our receptionist was welcoming and polite.
Your feedback means a lot to the team.
Kind regards,
Dean