Vertu Motors - Ford Bolton レビュー 

Vertu Motors - Ford Bolton からの回答

5日前

Thank you for your wonderful review, John.

We are delighted to hear that Stephen Calland provided such friendly, professional, and patient service throughout your experience. It's great to know that he took the time to answer all your questions and gave you the opportunity to consider your options without feeling rushed.

Thank you for your kind words and for recognising Stephen's excellent customer care. We truly appreciate your feedback and are pleased that you received great service on all fronts.

Kind regards,
Keith

Vertu Motors - Ford Bolton からの回答

5日前

Thank you for your fantastic review.

We are delighted to hear that you received first-class service and that everything met your expectations. Providing a friendly, professional, and hassle-free experience is exactly what we strive for, so it's wonderful to know we got it right for you.

Thank you for choosing Vertu Motors. We truly appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Vertu Motors - Ford Bolton からの回答

7日前

Good afternoon Karen,

Thank you for your fantastic feedback. It’s wonderful to hear your part exchange experience was so seamless and that you were kept informed every step of the way. We’re delighted your car arrived in immaculate condition, lived up to its description and provided great value.

Thank you for taking the time to share your experience, and we hope you enjoy your new car.

Kind regards,
Dean

Vertu Motors - Ford Bolton からの回答

2026年8月24日

Good afternoon Ria,

Thank you for your wonderful feedback. It’s fantastic to hear Harvey was there to support you when you needed it most and that his professionalism, genuine approach and politeness made such a positive impression. We’re delighted he helped restore your confidence and provided a level of service that stood out from your previous experiences.

It’s also great to know you’re so pleased with your car and with the service you received throughout. Thank you for your kind words about Harvey, they are truly appreciated.

Kind regards,
Dean

Vertu Motors - Ford Bolton からの回答

2026年8月21日

Thank you for your fantastic review. We're delighted to hear that Dave Wilkinson was able to source the two identical vans you were looking for and make the whole process quick, straightforward, and stress-free. It's great to know that everything was handled efficiently, including delivery, and that you received the level of service you were looking for.

We'll be sure to pass your kind comments on to Dave. Thank you for your recommendation and for choosing us.

Kind regards,
Matthew

Vertu Motors - Ford Bolton からの回答

2026年8月20日

Good afternoon,

Thank you for your fantastic feedback, it’s great to hear David made the process of buying your new van so easy and straightforward. We’re delighted he provided such friendly and efficient service, arranged delivery, and ensured everything was completed so quickly. Thank you for your recommendation, and we hope you enjoy your new van.

Kind regards,
Dean

Vertu Motors - Ford Bolton からの回答

2026年8月19日

Thank you for your fantastic review.

We are delighted to hear that you received such great service from the team at Vertu Bolton. It's wonderful to know that, regardless of the vehicle's price, you felt valued and well looked after throughout your experience.

A special thank you for recognising Amir. We're pleased to hear that his honest, no-pressure approach and help with your part exchange made the whole process straightforward and hassle-free.

Thank you for your recommendation. We truly appreciate your feedback and look forward to welcoming you back for future purchases.

Kind regards,
Keith

Vertu Motors - Ford Bolton からの回答

2026年8月9日

Copilot said:

Thank you for your review. We're so pleased to hear that you're enjoying your new Dacia Sandero Stepway, "Black Pearl". It's great to know that you received clear answers to all of your questions and experienced a professional service throughout your purchase.

Many thanks,
Chloe

Vertu Motors - Ford Bolton からの回答

2026年8月6日

Good afternoon Jake,

Thank you for your kind feedback, it’s great to hear Aneeqa was so helpful and got everything sorted quickly for you.

Kind regards,
Dean

Vertu Motors - Ford Bolton からの回答

2026年8月6日

Good afternoon Jordan,

Thank you for your fantastic feedback and for recommending us to your family member. It’s wonderful to hear Stephen provided another excellent experience, keeping you updated throughout and ensuring everything ran smoothly from start to finish. We’re delighted the delivery arrangement worked well and that the car was presented in immaculate condition. We also appreciate your kind words about the reception team and your continued recommendation.

Kind regards,
Dean

Vertu Motors - Ford Bolton からの回答

2026年8月6日

Hi David,

Thank you for your fantastic 5-star review!

We’re delighted to hear you received great service from Linda and that she was so helpful throughout your experience.

We really appreciate your kind feedback and hope to welcome you back to Vertu Ford Bolton again soon.

Kind regards,
Kerry

Vertu Motors - Ford Bolton からの回答

2026年8月5日

Hi Robert,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re absolutely delighted to hear that your first experience with Vertu Ford Bolton was such a positive one.

It’s wonderful to know that Amir Williams provided outstanding support from the moment you reserved your vehicle right through to delivery. His professionalism, attention to detail, and commitment to keeping you informed throughout the process are exactly the qualities we strive to deliver for every customer. We're especially pleased that he continued to follow up after delivery to ensure everything met your expectations.

We’re also grateful for your kind words about Graham. Keeping customers updated and ensuring a smooth and safe delivery experience is incredibly important, and we're delighted that his service contributed to your overall satisfaction.

Your comments about finding a dealership where colleagues genuinely care about their customers mean a great deal to us. Feedback like this is the highest compliment we can receive and will be greatly appreciated by both Amir, Graham, and the wider team.

Thank you again for choosing Vertu Ford Bolton. We hope you enjoy many happy miles in your new vehicle and look forward to assisting you again in the future.

Kind regards,
Liza.

Vertu Motors - Ford Bolton からの回答

2026年8月3日

Good afternoon Mark,

Thank you for your fantastic feedback, it’s great to hear the team went above and beyond to make purchasing your new van as easy as possible. We’re pleased Luke and Andrew were so helpful and made the whole experience a pleasure from start to finish.

Kind regards,
Dean

Vertu Motors - Ford Bolton からの回答

2026年8月2日

Thank you for your fantastic feedback.

We’re delighted to hear that you received excellent customer service throughout the process. It’s great to know that your salesperson kept you well informed, answered all of your questions and always responded in an efficient and timely manner.

We truly appreciate your kind words and hope you enjoy your new car.

Kind regards,
Matthew

Vertu Motors - Ford Bolton からの回答

2026年8月3日 に更新

Good morning Helen. Thank you for your review. I would like to address your concerns personally if you could please contact me at Chris.Armstrong@vertumotors.com Kind regards, Chris Armstrong - General Manager

Vertu Motors - Ford Bolton からの回答

2026年7月25日

Thank you for your wonderful review.

We are delighted to hear that you had a positive experience from part exchanging your old car through to purchasing your newer model. It's great to know that the process was straightforward and that you found the service pleasant, professional, and pressure-free.

We're pleased our salesperson helped make the experience enjoyable, and that together you were able to reach a deal that worked for you.

Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

Vertu Motors - Ford Bolton からの回答

2026年7月17日

Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Ford Bolton からの回答

2026年7月13日

Hi David,

Thank you for your feedback.

It's great to hear that David made the purchase process so smooth, especially as you were buying the vehicle from a distance. We're pleased that the video presentation gave you the confidence to proceed and provided a clear overview of the vehicle's condition.

We're delighted that you're happy with both your purchase and the service you received throughout.

Kind regards,
Danielle

Vertu Motors - Ford Bolton からの回答

2026年7月13日

Hi PBrook,

Thank you for your feedback.

It's great to hear that you found the team straightforward and helpful throughout your purchase. We're pleased they went the extra mile to meet your requirements and that you were able to find a nearly new car at a great price.

Thank you for your recommendation.

Kind regards,
Danielle

Vertu Motors - Ford Bolton からの回答

2026年7月12日

Thank you for your lovely review. We're delighted to hear James kept you informed throughout and explained everything clearly. Most importantly, it's great to know you've purchased a car that you love!

Many thanks,
Chloe