Vertu Motors - Ford Redditch レビュー 

Vertu Motors - Ford Redditch からの回答

6時間前

Hi Jayne,

Thank you for your review. We're delighted to hear that Liam was so helpful and polite, and that it was a pleasure working with him while sorting out your new Puma. We'll be sure to pass on your kind comments to Liam. Enjoy your new car, and thank you for choosing Ford Redditch.

Kind regards,
Danielle

Vertu Motors - Ford Redditch からの回答

4日前に更新

Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TP3MB1107 Kind regards, Chloe

Vertu Motors - Ford Redditch からの回答

2026年7月5日

Thank you for your great feedback. We’re delighted to hear that Nick was so helpful throughout your purchase and that you’re pleased with your Nissan Juke.
We truly appreciate your recommendation and hope you enjoy your new car.
Kind regards,
Matthew

Vertu Motors - Ford Redditch からの回答

2026年6月30日

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Amanda, Jodene, Toby and the team. We hope to see you again soon. Happy motoring, Selina

Vertu Motors - Ford Redditch からの回答

2026年6月21日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Vertu Motors - Ford Redditch からの回答

2026年6月11日

Good afternoon Mandy,

Thank you for your kind feedback. I’m glad to hear everything went smoothly from choosing your car through to collection, and that Liam was able to support you throughout.

Enjoy your new car.

Kind regards,
Dean

Vertu Motors - Ford Redditch からの回答

2026年6月10日

Good afternoon John,

Thank you for your review. It’s great to hear you received outstanding service with the purchase of your new Puma, and that Liam provided such clear guidance and support throughout the process.

Kind regards,
Dean

Vertu Motors - Ford Redditch からの回答

2026年6月10日

Good morning Carol,

Thank you for your lovely feedback. It’s great to hear Alec made the whole experience so easy for you, from the test drive right through to collecting your new car. We’re really pleased you enjoyed the service and appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Ford Redditch からの回答

2026年6月5日

Thank you for your fantastic feedback.
We’re delighted to hear that you had such a great experience with us and that William Garner was able to go above and beyond to support you throughout. Providing helpful, attentive service is exactly what we strive for, so your kind words will mean a great deal to him.
It’s also wonderful to hear that you enjoyed the atmosphere and that everything met your expectations.
Thank you again for your support and for choosing us—we really appreciate it.
Kind regards,
Keith

Vertu Motors - Ford Redditch からの回答

2026年6月4日

Good morning

Thank you for your review. It’s great to hear you felt comfortable with the unpressured approach and that Amanda, Jodene, and Toby made a positive impression during your visit.

Kind regards,
Dean

Vertu Motors - Ford Redditch からの回答

2026年6月3日

Hi Shaun,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Ford Redditch.
It’s wonderful to know that Joe made such a strong impression from the moment you arrived, providing helpful support and demonstrating exceptional knowledge about the car you were interested in. We’re also really pleased to hear that the after‑sales service continued to meet your expectations.
Your recommendation means a great deal to Joe and the whole team. Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Vertu Motors - Ford Redditch からの回答

2026年6月1日 に更新

Thank you for your fantastic review. We’re thrilled to hear about your positive experience with Vertu Redditch and congratulations on your new Ford Puma Gen-E!
It’s great to know that Joe provided such excellent customer service from your very first visit, taking the time to answer all your questions and ensuring you had the opportunity to test drive multiple EVs before making your decision. We’re also pleased to hear that his knowledge and friendly approach made the experience even better.
A big thank you as well for recognising Will for sourcing the perfect specification for you, and to Niall and Joe for delivering such a high standard of service throughout. Your feedback will mean a lot to the whole team.
We’re delighted that your car arrived so quickly and that you’re enjoying it so far. Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead!
Kind regards,
Keith

Vertu Motors - Ford Redditch からの回答

2026年5月29日

Hi Janice,
Thank you for your fantastic review! We’re delighted to hear you received excellent service from the team at Ford Redditch.
It’s great to know John Brookes made the experience such a pleasure for you — we’ll be sure to pass on your kind words to him.
We hope you’re enjoying your new car, and thank you again for choosing Vertu!
Kind regards,
Kerry

Vertu Motors - Ford Redditch からの回答

2026年5月16日

Hi Graham,

Thank you for your fantastic 5-star review! We’re delighted to hear you had such an excellent experience with the team at Ford Redditch.

It’s great to know that the staff were kind and friendly, and that you felt well looked after during your visit. We’re especially pleased to hear that Will was able to find you the perfect car—your kind words will mean a lot to him and the team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Ford Redditch からの回答

2026年5月14日

Good afternoon Robert,

Thank you for your review. It’s fantastic to hear you’ve trusted the team for over 25 years and have consistently received great service. Finding the right car and feeling supported by a friendly team really makes all the difference, and your continued loyalty is truly appreciated.

Kind regards,
Dean

Vertu Motors - Ford Redditch からの回答

2026年4月30日

Good morning Dawn,

Thank you for your review. It’s great to hear the process was explained clearly every step of the way and that you received such efficient service. John will be delighted to know his support is the reason you returned again for your new vehicle.

Kind regards,
Dean

Vertu Motors - Ford Redditch からの回答

2026年4月28日

Good morning,

Thank you for your feedback. I’m pleased to hear that Gabriella was helpful and approachable, taking the time to answer your questions clearly without any pressure. It’s great to know the communication throughout the process was clear and consistent by both phone and email.

Kind regards,
Dean

Vertu Motors - Ford Redditch からの回答

2026年4月24日

Dear L Waite,
Thank you so much for taking the time to share your feedback. We’re absolutely delighted to hear that you continue to enjoy a first‑class experience with us and that Vertu Redditch feels like a place you can truly call home.
Your kind words about the team, especially Will, Gabi and John Brookes, are very much appreciated. It’s wonderful to know that the relationships you’ve built with them make such a difference and that the service continues to be second to none.
Thank you again for your loyalty and trust — comments like yours really do mean a great deal to us.
Kind regards,
Liza

Vertu Motors - Ford Redditch からの回答

2026年4月12日

Thank you for your feedback. We’re so pleased to hear that the team at Vertu Redditch provided professional, friendly service and helped ensure everything went smoothly for you. Your comments mean a great deal to us.

Many thanks,
Chloe

Vertu Motors - Ford Redditch からの回答

2026年3月22日

Hi Karen,
Thank you so much for your lovely 5‑star review! We're delighted to hear that Nick at Ford Redditch was so helpful and kept you fully updated throughout your experience. It’s great to know he made such a positive impression.
We really appreciate your recommendation — it means a lot to the whole team at Redditch Ford.
Kind regards,
Liza.