Vertu Motors - Ford Wigan レビュー 

Vertu Motors - Ford Wigan からの回答

2026年7月6日 に更新

Good morning. Thank you for taking the time to share your feedback. We are disappointed to receive this review and are sorry to hear that your experience did not meet your expectations.
We appreciate you bringing your concerns to our attention and apologise for any disappointment caused.
Kind regards,
Kerry

Vertu Motors - Ford Wigan からの回答

2026年7月1日

Thank you for your great feedback. We’re delighted to hear that you felt well informed before making your decision and that our team provided knowledgeable support throughout.
It’s great to know everything progressed as expected, with delivery even arriving ahead of schedule, and that Jordan kept you updated and made the whole process easy.
Kind regards,
Matthew

Vertu Motors - Ford Wigan からの回答

2026年6月30日

Thank you for your fantastic feedback. We’re delighted to hear that the team made your experience so easy and well supported, especially as a first-time customer.
It’s great to know that Jordan helped put you at ease and kept you informed every step of the way. We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew

Vertu Motors - Ford Wigan からの回答

2026年6月28日

Thank you for your feedback. I’m really glad to hear the team were so helpful and took the time to explore different options to make sure you were completely happy. Your comments are very much appreciated.

Many thanks,
Chloe

Vertu Motors - Ford Wigan からの回答

2026年6月28日

Hi Mrs Lawrenson,

Thank you for your lovely feedback.

We’re delighted to hear Ryan and the team have looked after you so well and built such a great relationship with you. It’s fantastic to know everything went smoothly and that you’re loving your new Tourneo.

Kind regards,
Danielle

Vertu Motors - Ford Wigan からの回答

2026年6月28日

Hi Phil,

Thank you for your great feedback.

We’re delighted to hear the process was easy and convenient for you, and that Tim provided such a positive experience. It’s fantastic to know you’ve returned to us for a second car.

We really appreciate your continued support.

Kind regards,
Danielle

Vertu Motors - Ford Wigan からの回答

2026年6月27日

Hi Philip,

Thank you for your wonderful feedback.

We’re delighted to hear you were made to feel so welcome, even during a busy time, and that the team acted quickly to support you. It’s great to know John, Stuart and Ryan provided such helpful service and made the process smooth and efficient for you.

Congratulations on your new Puma Premium, and thank you for your recommendation.

Kind regards,
Danielle

Vertu Motors - Ford Wigan からの回答

2026年6月26日

Good afternoon Deborah,

Thank you for your continued support, it’s great to hear you received such helpful and informative service once again. We’re pleased everything was handled smoothly and you felt confident in the deal.

Kind regards,
Dean

Vertu Motors - Ford Wigan からの回答

2026年6月23日

Good afternoon Brian,

Thanks for your great feedback. I’m really pleased to hear everything went smoothly from start to finish and that Dave provided such excellent service throughout your experience.

Kind regards,
Dean

Vertu Motors - Ford Wigan からの回答

2026年6月23日

Hi Jayne,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your continued positive experiences with Vertu Ford Wigan.
It’s wonderful to know that Ryan provided such amazing support while helping you with your new car. His friendly and professional approach, along with clear and efficient communication, clearly made a real difference — and we’ll be sure to pass your kind words on to him.
We’re especially grateful for your comparison to other dealerships and your recognition of the team going above and beyond. Feedback like this really means a great deal to everyone involved.
If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Vertu Motors - Ford Wigan からの回答

2026年6月22日

Hi Christine,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received excellent service from Tim at Vertu Ford Wigan.
It’s great to know that he kept you regularly updated and ensured you were fully informed ahead of your car being ready for collection. Providing clear communication is something we pride ourselves on, so your feedback means a great deal.
If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Vertu Motors - Ford Wigan からの回答

2026年6月15日

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tim, Stuart & Jordan . We hope to see you again soon. Happy motoring Dawn

Vertu Motors - Ford Wigan からの回答

2026年6月13日

Good afternoon,

Thank you for your review. It’s great to hear that Liam and the team provided such helpful and informative service, and that any issues were resolved quickly and smoothly. We’re especially pleased the experience felt friendly and relaxed throughout — it’s those little personal touches that make a difference.

Kind regards,
Dean

Vertu Motors - Ford Wigan からの回答

2026年5月31日

Thank you for your review. We’re really pleased to hear you found our staff helpful and that everything was explained thoroughly. It’s great to know you felt well supported throughout your visit.

Many thanks,
Chloe

Vertu Motors - Ford Wigan からの回答

2026年5月26日

Hi Darren,

Thank you for your feedback. I’m really pleased to hear you found the process easy and that the handover went so well.

We really appreciate your recommendation.

Kind regards,
Danielle

Vertu Motors - Ford Wigan からの回答

2026年5月23日

Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Ford Wigan からの回答

2026年5月18日

Hi Lisa ,Thank you for your thoughtful feedback. We're really pleased to hear that you received efficient service from the team and found everyone pleasant with excellent communication throughout.
It’s especially great to know that Dave Brady tailored his approach to suit you — providing information at the pace and level you preferred without any overselling. That personalised, considerate approach is exactly what we aim to deliver, so your comments will mean a great deal to him.
Kind regards
Dawn

Vertu Motors - Ford Wigan からの回答

2026年5月12日 に更新

Good morning,

Thank you for sharing your experience. We’re really pleased to hear you were happy with the price on your Ford Kuga and that the service from Dave and the team felt genuinely five‑star.

It’s great to know you appreciated the relaxed, no‑pressure approach and being given the time and space to make your decision. We’ll be sure to pass on your thanks to Dave, and we’re glad he made the whole process a positive one for you.

Enjoy your new car, and thanks again for choosing us.

Kind regards,
Dean

Vertu Motors - Ford Wigan からの回答

2026年5月8日

Hi Hoddy,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Ford Wigan.
It’s great to know that the salesman kept you well informed from ordering through to receiving your car, and that they took the time to show you how everything works. Making sure our customers feel confident and supported is really important to us, so your feedback is very much appreciated.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Vertu Motors - Ford Wigan からの回答

2026年5月1日

Good morning Jill,

Thank you for your review. It’s great to hear that you found a good variety of models on display and that the showroom was well maintained. We’re also pleased that the team were approachable, professional, and took the time to answer your questions clearly.

Kind regards,
Dean