Vertu Motors - Geely Kings Norton レビュー 

Vertu Motors - Geely Kings Norton からの回答

2026年4月16日

Hi there,
Thank you for the brilliant review. It’s great to hear Patrick was so obliging, clear, and completely non‑pushy — and even managed to source a car from another site for you, which is fantastic service.
We really appreciate your continued loyalty, and your recommendation means a lot.
Kind regards,
Kerry

Vertu Motors - Geely Kings Norton からの回答

2026年4月16日

Hi there,
Thank you for the wonderful 5‑star review. It’s great to hear you had such a smooth and positive experience, and that Patrick explained everything clearly and made the whole process quick and stress‑free.
We’re really pleased you’re so satisfied with your purchase — Patrick will really appreciate your kind words.
Kind regards,
Kerry

Vertu Motors - Geely Kings Norton からの回答

2026年4月11日

Hi Hilary
Thank you for your lovely feedback. We're delighted to hear that the team at Vertu Motors Kings Norton looked after you so well. It’s great to know they were able to source the perfect car for you at such short notice, even during the exceptionally busy Easter period.
We’re especially pleased that Carlo supported you through the purchase and completed all the paperwork within just a couple of days. Your appreciation means a great deal to the whole team.
Thank you again for your kind words.
Kind regards
Dawn

Vertu Motors - Geely Kings Norton からの回答

2026年3月30日

Good afternoon Paolo,

Thank you for sharing your experience. I’m really glad the team were able to put your mind at ease and get the suspension issue resolved so quickly. It’s great to hear Rebecca’s professionalism and support helped turn a frustrating situation into a positive outcome.

Wishing you trouble‑free motoring from here on.

Kind regards,
Dean

Vertu Motors - Geely Kings Norton からの回答

2026年3月16日

Good afternoon Chris,

Thank you for your kind review. It’s great to hear that you consistently find the team helpful, efficient, and willing to take the time to explain anything clearly. That level of support makes a real difference, and I’m glad it’s been your experience each time.

Your special thanks to Bradley are much appreciated — I’m sure he’ll be delighted to know his efforts stand out.

Kind regards,
Dean

Vertu Motors - Geely Kings Norton からの回答

2026年3月10日

Hi Robert
Thank you for your lovely feedback. We're delighted to hear that Sam Siddique looked after you so well at Vertu Darlington. It’s great to know that nothing was too much trouble and that your part‑exchange and purchase went through smoothly. We're so pleased you had a very good experience from start to finish.
Kind regards
Dawn

Vertu Motors - Geely Kings Norton からの回答

2026年3月6日

Hi Jean,
Thank you for taking the time to leave us a lovely 5-star review. We’re delighted to hear that Bradley provided exceptional service and supported you patiently throughout your new car journey. It’s great to know he helped ensure the car was exactly right for you. We’ll be sure to pass on your kind words to him.
Kind regards,
Liza

Vertu Motors - Geely Kings Norton からの回答

2026年2月25日

Hi N. Glennon,
Thank you for your fantastic 5‑star review! We’re delighted to hear that you and your daughter had such a positive experience at Ford Kings Norton. It’s wonderful to know that Patrick Connelly provided professional, friendly and completely transparent service throughout your visit.
Buying a first car is a big moment — especially at 19 — and we’re so pleased Patrick helped make the process reassuring and straightforward, offering clear guidance without any pressure. Your kind words about his honesty and support truly mean a lot, and we’ll be sure to share your praise with him and the wider team.
Thank you again for taking the time to leave such thoughtful feedback.
Kind regards,
Liza

Vertu Motors - Geely Kings Norton からの回答

2026年2月25日

Hi there,
Thank you for your lovely feedback. We're delighted to hear that Patrick was so professional, friendly, and patient throughout the process. It’s great to know he took the time to explain everything clearly, helping you feel confident in choosing the car you wanted — and we're so pleased to hear you're happy with it.
We also really appreciate your kind words about the manager.
Kind regards
Dawn

Vertu Motors - Geely Kings Norton からの回答

2026年2月19日

Thank you so much for your lovely review, Rachael. We're delighted to hear you had such a great experience at our Kings Norton branch. It’s wonderful that Sam and Mike were able to help you find the perfect car and meet all your requirements. We’re also really pleased the process—from paperwork to part‑exchange—felt smooth and straightforward for you. Enjoy your new car, and thank you again for choosing us!
Kind regards,
Danielle

Vertu Motors - Geely Kings Norton からの回答

2026年2月16日

Hi K Glover,
Thank you for leaving this review. We are so pleased to hear that Carlo was friendly and helpful throughout your visit, and that you are happy with both your experience and your new car. It is great to know you would recommend Carlo and the dealership to others.
Kind regards,
Danielle

Vertu Motors - Geely Kings Norton からの回答

2026年2月12日

Hi Mike
Thank you for your great feedback. We're delighted to hear that the team at Vertu King’s Norton were so helpful throughout your purchase. A special thank you for mentioning Patrick — it’s wonderful to know he answered all your questions, guided you through the car’s features, and handled all the paperwork to make both the purchase and part‑exchange process easy for you.
Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Geely Kings Norton からの回答

2026年2月5日

Thank you for your review. We're pleased to hear that your visit to Kings Norton went smoothly and that Dean was so helpful and friendly throughout. It’s great to know he took the time to check the notification on your car and offer clear advice. He’ll be delighted with your feedback.
Kind regards,
Keith

Vertu Motors - Geely Kings Norton からの回答

2026年2月3日

Good morning Paul. Thank you for your lovely review. We’re so pleased Bradley and the team were helpful and that you received your Motability car so quickly. It’s fantastic to hear your new car has given you back some freedom and has everything you need.
We really appreciate your recommendation of Kings Norton Vertu Ford, and we hope you enjoy every journey in your new car.
Kind regards,
Dean

Vertu Motors - Geely Kings Norton からの回答

2026年2月2日

Thank you for sharing such positive feedback. I’m really pleased to hear that you felt listened to and that the time taken to understand your needs led to a helpful solution. Your comments mean a great deal and are truly appreciated.
Kind regards,
Matthew

Vertu Motors - Geely Kings Norton からの回答

2026年2月1日

Good afternoon, Stacey .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Vertu Motors - Geely Kings Norton からの回答

2026年1月31日

Good morning. Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the experience friendly and accommodating, and that Patrick was able to guide you through everything so clearly. It’s great to know he helped make the whole process smooth and efficient for you.
We truly appreciate your kind words and hope to welcome you back again in the future. Kind regards, Kerry

Vertu Motors - Geely Kings Norton からの回答

2026年1月29日

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Patrick and the team. We hope to see you again soon. Happy motoring, Dean

Vertu Motors - Geely Kings Norton からの回答

2026年1月24日

Thank you so much for your kind words! We are so happy to hear that Carlo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Geely Kings Norton からの回答

2026年1月17日

Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. We can ensure that our management team is looking into this immediately for you and as a matter of priority we will be in touch. Kind regards, Matthew.