Vertu Motors - Honda Exeter レビュー 

Vertu Motors - Honda Exeter からの回答

2日前

Copilot said:

Hi Ann,

Thank you for taking the time to share your feedback and for your recommendation of Vertu Honda Exeter.

We are delighted to hear that you had a fantastic experience purchasing your car with us. It is wonderful to know that Celi's patience and helpfulness, along with the support provided by Ben and Chris, helped make the process smooth and enjoyable. We will be sure to pass on your kind comments to them and the rest of the team.

Providing friendly, professional service is something we strive for, so it is great to hear that we delivered this during your visit.

Thank you again for choosing Vertu Honda Exeter. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,

The Vertu Honda Exeter Team

Vertu Motors - Honda Exeter からの回答

3日前

Thank you for your review. We're delighted to hear that you found our team knowledgeable and helpful, and that you were pleased with both the deal and your new car.

Many thanks,
Chloe

Vertu Motors - Honda Exeter からの回答

2026年7月1日

Thank you for your wonderful feedback. We’re delighted to hear that the team provided such informative and friendly support, answering all your questions throughout.
It’s great to know that Ken was especially helpful in making the process of finding your new car much easier. We hope you continue to enjoy your new vehicle.
Kind regards,
Matthew

Vertu Motors - Honda Exeter からの回答

2026年6月29日

Thank you for your wonderful feedback. We’re delighted to hear that you received courteous, knowledgeable and patient support from Ken and the team.
It’s great to know your part-exchange was handled smoothly and that your experience made the journey worthwhile. We truly appreciate your recommendation.
Kind regards,
Matthew

Vertu Motors - Honda Exeter からの回答

2026年6月25日

Hi Zalaika,
Thank you for taking the time to leave us a lovely 5-star review. We’re delighted to hear that Shannon provided such a patient and understanding service while helping you find the right car. We’ll be sure to pass on your kind recommendation — it will mean a great deal to her.
Kind regards,
Liza

Vertu Motors - Honda Exeter からの回答

2026年6月15日

Hi Tracey, Thank you very much for leaving us a review. Customer feedback is extremely important to us. Please accept our apologies that you have needed to raise these issues with the bodywork, If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TP3TD1506 Kind regards, Keith

Vertu Motors - Honda Exeter からの回答

2026年6月14日

Good morning Steve,

Thank you for your fantastic and detailed review. It’s brilliant to hear how positive your experience has been from start to finish, and that the team supported you so thoroughly through every stage — from choosing the right car and agreeing the deal, right through to collection and aftercare.

We’re especially pleased that Simon and Ben made such a strong impression and that the level of communication, flexibility, and support stood out so clearly. It really says a lot that you were happy to travel such a distance and return for multiple purchases — that level of trust is hugely appreciated.

It’s great to know the team were able to quickly resolve the software issue too, ensuring everything remained first class throughout. Your kind words about their authenticity and care really do reflect what we aim to deliver.

Thank you again for your recommendation — it means a great deal.

Kind regards,
Dean

Vertu Motors - Honda Exeter からの回答

2026年5月23日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Vertu Motors - Honda Exeter からの回答

2026年5月16日

James at Exeter Honda dealt with the trade in of my Jazz and purchase of a new one, smoothly. He handed over to his colleague Shannon for collection as he was on holiday and she too dealt with everything efficiently.
Many thanks, Chloe

Vertu Motors - Honda Exeter からの回答

2026年5月12日

Good afternoon Annette,

Thank you for your review. It’s great to hear you were impressed with the showroom, found a good range of used cars, and that Celi Korman was so helpful throughout your visit.

Kind regards,
Dean

Vertu Motors - Honda Exeter からの回答

2026年5月12日

Good afternoon,

Thank you for your review. It’s fantastic to hear that Shannon kept you well updated and even went the extra mile by delivering your car personally when you couldn’t drive — that kind of support really makes a difference.

Kind regards,
Dean

Vertu Motors - Honda Exeter からの回答

2026年5月10日

Thank you for sharing such a wonderful review.

It’s fantastic to hear how pleased you were with the service at Vertu Motors Exeter. Celi will be especially delighted to know her friendly, clear, and dedicated approach made the whole process smooth and stress‑free for you. It’s great to hear you’re happy with both the experience and your new car, and your recommendation means a great deal to the whole team.

Many thanks,
Chloe

Vertu Motors - Honda Exeter からの回答

2026年5月1日

Good morning Tom,

Thank you for your review. It’s great to hear how much you appreciated Shannon’s knowledge, clear explanations, and personal approach — she’ll be delighted to know she made the experience so enjoyable. We’re also pleased that the wider team were friendly and helpful throughout.

Kind regards,
Dean

Vertu Motors - Honda Exeter からの回答

2026年4月29日

Hi Alllison
Thank you for your lovely feedback. We’re really pleased to hear that you had a great experience with us from start to finish. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Honda Exeter からの回答

2026年4月28日

Good morning Amy,

Thank you for your lovely review. I’m really pleased to hear that Shannon made trading in and exchanging your car feel so easy, and that she was always there to help answer questions along the way. It’s great to know she took the time to help you find a car that’s perfect for you and your growing family. Your kind words will be really appreciated.

Kind regards,
Dean

Vertu Motors - Honda Exeter からの回答

2026年4月21日

Dear Darren,
Thank you for taking the time to leave your feedback. We’re delighted to hear that Sally provided great service from start to finish and that you found her polite with excellent customer care throughout.
Your kind comments are very much appreciated and will be shared with Sally and the team. Thank you again for choosing Honda Exeter.
Kind regards,
Liza

Vertu Motors - Honda Exeter からの回答

2026年4月16日

Hi there,
Thank you for the wonderful review. It’s great to hear how well Shannon looked after you throughout the whole process.
Taking the time to help you choose the right vehicle, supporting you through the part‑exchange and purchase, and then making sure you were fully confident with the controls on collection — that’s exactly the level of care we want every customer to experience.
Really appreciate your feedback.
Kind regards,
Kerry

Vertu Motors - Honda Exeter からの回答

2026年4月8日

Hi Claire,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that you received such excellent service at Vertu Honda Exeter.
It’s great to know that James and Ben looked after you so well and that nothing was too much trouble for them. Providing amazing service from start to finish is exactly what we strive for, and your feedback will mean a great deal to the team.
Thank you again for choosing Vertu Motors, and we hope to see you again in the future.
Kind regards,
Liza.

Vertu Motors - Honda Exeter からの回答

2026年3月29日

Good morning Valerie,

Thank you for sharing your feedback. It’s great to hear that choosing your Honda Jazz with us felt like the right decision. I’m really pleased the team supported you throughout, gave you the information you needed, and helped make the whole experience straightforward.

Enjoy your Jazz, and thanks again for taking the time to leave a review.

Kind regards,
Dean

Vertu Motors - Honda Exeter からの回答

2026年3月25日

Thank you so much for sharing such a thoughtful and detailed review. We're truly delighted to hear that you and your wife had such a positive experience with the team at Vertu Honda Exeter. It’s wonderful to know that your Honda Approved ’23 HR‑V is so appreciated.
James P. will be thrilled to hear your kind words. His supportive, knowledgeable, and personable approach is something he takes great pride in, and we're pleased to hear he guided you smoothly through the entire process, including the part‑exchange of your High Up!. It’s also great to hear that Ben was equally attentive in helping with your accessories and follow‑up needs.
We’re equally grateful to Millie, Rebecca, Steve, and James II for making the journey easier for you. Turning what can often be a stressful experience into an enjoyable one is exactly what we strive for, and your comments mean a lot to the whole team.
Thank you again for your recommendation—it’s truly appreciated. We wish you many happy miles in your new HR‑V.
Kind regards,
Keith