Vertu Motors - Honda Mansfield レビュー 90

TrustScore 5段階評価の5

4.8

Sovereign Way, NG18 4LQ Mansfield, Nottinghamshire, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Kevin Wong was our point of contact for our new car purchase. He was polite, helpful and professional throughout and a great ambassador for the Honda brand. We thought we wanted a low mileage 2nd hand... もっと見る

企業が回答しました

5つ星のうち5の評価

Big thank you to Kevin Wong and the team at Honda Mansfield. I recently purchased a new car from them, and the entire experience was faultless. From the moment I walked in, the staff was friendly, k... もっと見る

企業が回答しました

5つ星のうち5の評価

When purchasing my Honda HRV, Millie made me feel very welcome, listened to what I was looking for, and went through every step of the process with patience, professionalism, and genuine enthusiasm.... もっと見る

企業が回答しました

5つ星のうち4の評価

I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Honda Mansfield について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, 英国

  • 0344 659 9278

4.8

優良

TrustScore 5段階評価の5

90件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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5つ星のうち5の評価

Big thank you to Kevin Wong Honda Mansfield

Big thank you to Kevin Wong and the team at Honda Mansfield.
I recently purchased a new car from them, and the entire experience was faultless. From the moment I walked in, the staff was friendly, knowledgeable, and never pushy. Kevin helped me find the perfect vehicle for my needs and made sure I understood all my options. The financing process was smooth and transparent, and he took time to go over every feature of the car before I drove off. If you're looking for a new Honda and want a dealership that truly values its customers, I highly recommend Honda Mansfield. Thank you again Kevin for making this such a positive experience!"

2026年5月21日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Thank you for your fantastic feedback. We’re delighted to hear that you had such a faultless experience at Honda Mansfield and that Kevin Wong and the team provided friendly, knowledgeable, and pressure‑free support throughout. It’s great to know Kevin helped you find the perfect vehicle, explained all your options clearly, and ensured a smooth and transparent process from start to finish. Your recommendation is very much appreciated and will be proudly shared with the team.
Kind regards,
Matthew

5つ星のうち5の評価

Very good servicd

The service from Honda Mansfield, and Kevin Wong specifically, has been excellent. I would definitely recommend them to anyone looking for a Honda.

2026年5月23日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Thank you for your kind feedback.
We’re delighted to hear that you received excellent service from the team at Honda Mansfield, and in particular from Kevin Wong. Your recommendation means a great deal to us, and it’s fantastic to know Kevin made such a positive impression.
We hope you’re enjoying your Honda and look forward to welcoming you back again in the future.
Kind regards,
Keith

5つ星のうち5の評価

Great brand, great customer service, thanks Kevin!

Kevin Wong was our point of contact for our new car purchase. He was polite, helpful and professional throughout and a great ambassador for the Honda brand. We thought we wanted a low mileage 2nd hand Civic, but with Kevin's assistance, we opted for a brand new Jazz instead and are very happy with the service provided by Kevin and the dealership

2026年5月21日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Thank you for the lovely feedback. We’re so pleased to hear Kevin made the whole process so helpful and professional, and that you’re happy with your new Jazz. Your comments mean a great deal to the team.
Many thanks, Chloe

5つ星のうち5の評価

Very friendly and helpful to people not…

Very friendly and helpful to people not very good with technology!

2026年5月22日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

5つ星のうち5の評価

Honda HRV

When purchasing my Honda HRV, Millie made me feel very welcome, listened to what I was looking for, and went through every step of the process with patience, professionalism, and genuine enthusiasm.
She took the time to explain all the features, options, and packages in a way that made everything clear and easy to understand. No pressure—just helpful advice and a real wish to help.
The whole experience was smooth, stress-free,

2026年5月22日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Thank you so much for your kind words! We are so happy to hear that Millie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

Outstanding service

I dealt with Tom Wigginton for the entire sale process. He was professional, charismatic and a pleasure to deal with. Everything was so thorough and he couldn't have been more helpful, he really looked after me. I am so glad I went back to Honda as a main dealer for my next car. You get treated like a valued customer which you don't get with an independent dealer.
Thanks again Tom. Very much appreciated.

2026年5月20日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

5つ星のうち5の評価

Care was taken

Care was taken in explaining how all the modern technical controls worked I felt confident driving away

2026年5月19日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi there,

Thank you for your lovely feedback. We're delighted to hear that the team took the time to carefully explain all the modern features and controls of your vehicle. It’s great to know this helped you feel confident and comfortable when driving away — exactly the experience we aim to provide.

Your comments are truly appreciated.

Kind regards
Dawn

5つ星のうち5の評価

Didn't know what I wanted or what my budget was.

Not know what i want or what my budget was going be I walked around Honda, just having a mooch. Having been to another car showroom, and found help very wanting i wasn't expecting much.
How wrong I was.
Within 5 mins of me be there Kevin asked if I need any help.
He was amazing, I couldn't have asked for better help. From what I need the car for to taking a test drive, as its "not worth looking at figures until you know you like the car".
While on the test drive Zack did a search for anything available at other showroom.
I was so comfortable with everything that I reversed the car into its parking space with out thinking about it.
Zack found an amazing car Kevin was great talking through all the figures. They were very understanding when I needede to see the actual car.

I think you get the idea It was such a positive experience and my 3yr old Honda is sitting on my drive with an open welcome if I need any further help with all the new features.

You'd be bonkers to go any where else.

I feel like going to the other showroom and doing the Pretty Women line
BIG MISTAKE!

2026年5月9日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi Mandy,
Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear about your experience with the team at Honda Mansfield.
It’s wonderful to know that Kevin and Zack provided such supportive, knowledgeable and genuine service from the moment you arrived—especially without any pressure, and taking the time to help you find the right car for your needs. Your story really captures the experience we aim to deliver, making customers feel comfortable, confident and well looked after every step of the way.
We’re so pleased everything came together so smoothly for you, and that you’re enjoying your new Honda. Your kind words will mean a lot to both Kevin and Zack, as well as the wider team.
Thank you again for your fantastic feedback—we really appreciate it!
Kind regards,
Kerry

5つ星のうち5の評価

Vertu Honda mansfield

I recently bought a car from Honda Mansfield and had a great experience thanks to Kevin Wong and the team. Kevin was kind, patient, and extremely helpful throughout the whole process. He always picked up the phone whenever I had questions and made everything simple and stress-free. Nothing ever felt rushed and he was always there when I needed help. Really appreciate the excellent customer service and thank you for helping me buy my first car!

Nikolas

2026年5月15日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi Niki
Thank you so much for your wonderful feedback. We're absolutely delighted to hear that you had such a great experience at Honda Mansfield — especially as a first‑time car buyer, which is such an exciting milestone.
It’s fantastic to know that Kevin Wong supported you so well throughout the process. His kindness, patience, and availability clearly made a real difference, helping everything feel simple, stress‑free, and never rushed. That’s exactly the level of service we aim to provide.
We really appreciate your kind words about the team and your experience, and we’re so pleased we could help you feel confident every step of the way.
Congratulations on your first car — we hope you enjoy every mile!
Kind regards
Dawn

5つ星のうち5の評価

Franklyn & Kay

Franklyn & Kay
From the first moment of arriving at Vertu Honda Mansfield the staff were friendly and helpful, particularly Kevin Wong who took us through the whole process leaving no stone unturned. Everything was explained about the motor and the paperwork. Kevin is an excellent professional salesman and a perfect gentleman.
Thank you 10/10.

2026年5月8日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Thank you for sharing such a fantastic review.

It’s wonderful to hear how warmly you were welcomed at Vertu Honda Mansfield, and Kevin will be especially pleased to know his thorough approach made such a strong impression. From explaining every detail of the car to guiding you through the paperwork, it’s clear he delivered the professional, attentive service he’s known for. Your 10/10 rating and kind words about his professionalism and courtesy mean a great deal to the whole team.

Many thanks,
Chloe

5つ星のうち5の評価

Staff very friendly and helpful.Spent a…

Staff very friendly and helpful.Spent a lot of time explaining about our used electric vehicle and answered all our questions without over loading us with information. Thank you

2026年5月8日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi Kevin,

Thank you for your kind review. We’re really pleased to hear you found the team friendly and helpful, and that they took the time to explain everything about your used electric vehicle clearly without overwhelming you.

It’s great to know all your questions were answered and that you felt supported throughout your experience. We really appreciate your feedback and hope you enjoy your new car.

Thank you, Danielle

5つ星のうち5の評価

Vertu Honda Mansfield 10/10

Whole experience with Tom at Vertu Mansfield Honda was a dream to start to finish. Tom was very responsive and sorted a deal out on my car very quickly for me, allowing me to pick up the car the day after enquiring.

The showroom was immaculate, everyone was friendly and all my needs were met. The car is in incredible condition and thoroughly clean even with less than 24 hours notice for the valet team.

Very happy with my car, with Tom, the deal I got and the whole overall experience. 10/10

2026年5月6日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Dear Jordan,
Thank you for your fantastic feedback. We’re delighted to hear that Tom made your experience so smooth and efficient, and that everything from the showroom to the vehicle preparation met your expectations. It’s great to know you’re so happy with your car and the overall service you received.
Kind regards,
Danielle

5つ星のうち5の評価

We need to talk about Kevin (and the rest of the team at Vertu)

I have bought two cars from Vertu Mansfield Honda.

Let's be honest here, neither of my car purchases were
ever going to set the Vertu sales charts alight! Nope and they weren't the models that have the designation Type R or Type S!

Nonetheless, on both occasions Kevin Wong and the team did their utmost to treat me with courtesy, patience, manners and in doing so they offer the very best customer service.

Kevin describes the team at Vertu as being 'like family'. This shows in the way customers are treated which is with fairness and respect.

Having bought two cars from them, I am in a good position to comment on what an excellent team they are! Well done and thankyou.

2026年5月6日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi Jon,
Thank you so much for taking the time to leave such a fantastic and heartfelt 5‑star review. We’re absolutely delighted to hear about your experiences at Vertu Honda Mansfield — especially having chosen to return to us for a second purchase.
Your comments really highlight what matters most to us: treating every customer with courtesy, patience and genuine respect, regardless of the model or value. It’s wonderful to hear that Kevin and the team consistently delivered the very best level of service and made you feel valued on both occasions.
Kevin’s description of the team being “like family” is something they truly live by, and your feedback perfectly reflects that ethos. Knowing that you’re in such a strong position to recommend the team after purchasing two cars with us means a great deal.
Thank you again for your kind words and continued trust in Vertu Motors — they are sincerely appreciated.
Kind regards,
Liza.

5つ星のうち5の評価

Top quality service!

The staff, and. Kevin in particular, were very attentive and worked hard to give me what I asked for in a car.
I could not have been treated any better.

2026年4月30日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Good afternoon,

Thank you for sharing your feedback. It’s really pleasing to hear that Kevin and the team were so attentive and worked hard to make sure you got exactly what you were looking for. Knowing you felt so well looked after and couldn’t have been treated better means a great deal.

Kind regards,
Dean

5つ星のうち5の評価

Going through buying process and car…

Going through buying process and car testing can be exciting and as well as having a headaches! A loving sales advisor Rebecca put me at ease and even went and above her duty ensuring that the car I want is free of any issues found with the car. She found one and rectifying was done promptly.
So a big thanks to Rebeeca for her excellent service.

2026年4月23日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi there,
Thank you so much for taking the time to leave this fantastic 5‑star review. We really appreciate you sharing your experience at Vertu Honda Mansfield.
We completely understand that buying a car can be both exciting and stressful, so it’s wonderful to hear that Rebecca was able to put you at ease and support you throughout the process. Her commitment to going above and beyond — especially identifying and promptly resolving an issue with the vehicle — truly reflects the level of care we strive to provide.
Your kind words and special thanks to Rebecca will certainly be passed on; she’ll be delighted to know her efforts made such a positive difference.
Thank you again for choosing Vertu Motors, and we wish you all the best with your new car.
Kind regards,
Liza.

5つ星のうち5の評価

5* service

The staff at this branch went above and beyond to help me find a vehicle that matched the requirements I wanted.
Kevin was excellent and would highly recommend him to anyone.

2026年4月29日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi Elisha,
Thank you for the 5‑star review. Great to hear the team went above and beyond to find a vehicle that matched exactly what you were looking for. Kevin will be delighted to know his support made such a positive difference — really appreciate the recommendation.
Kind regards,
Kerry

5つ星のうち5の評価

Our salesman Oliver Street was amazing

Our salesman Oliver Street was amazing. He was extremely helpful and very patient, helping us every step of the way especially with computer issues! Picking the car up went very smoothly. All in all it was a very enjoyable experience.

2026年4月28日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi Philip
Thank you for your wonderful feedback. We're delighted to hear that Oliver Street was amazing and supported you so well throughout your journey. It’s great to know he was extremely helpful and patient, especially when assisting with computer issues — going the extra mile like that really makes a difference.
We’re pleased that collecting your car went smoothly and that the whole experience was enjoyable from start to finish. Your kind words will mean a lot to Oliver and the team.
Kind regards
Dawn

5つ星のうち5の評価

Millie made the process relatively…

Millie made the process relatively straightforward. As someone who is certainly not very tech savvy, I was grateful for her patience and helpfulness.
Her explanations and advice regarding my choice of vehicle were very clear.

2026年4月22日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Hi Lynn
Thank you for your lovely feedback. We're really pleased to hear that Millie made the whole process straightforward for you. It’s great to know that her patience and helpfulness made a difference, especially when dealing with the technical aspects. We're glad her explanations and advice were clear and helped you feel confident in choosing the right vehicle.
Your comments are truly appreciated.
Kind regards
Dawn

5つ星のうち5の評価

Outstanding. My experience with Vertu Honda…

My experience with Vertu Honda Mansfield has always been excellent during the last nearly 4 years. I have just bought my third used-car from them and they went 'the extra mile' to ensure I was able to collect my vehicle on the arranged day. As always, all the staff I had dealings with were friendly, helpful and professional and their customer service is exemplary. This is what Gold Standard looks like.

2026年4月24日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Good morning Margaret,

Thank you for your wonderful feedback. It’s great to hear that your experience with us over the last few years has remained so positive, and that we could help make the handover of your third car run smoothly and on schedule. I’m really pleased the team once again provided the friendly, professional service you’ve come to expect.

Wishing you all the best and many enjoyable miles ahead.

Kind regards,
Dean

5つ星のうち5の評価

Thumbs up to Honda Mansfield

Over the last 9 years we have bought 3 Honda vehicles from Honda Mansfield and our latest acquisition has again been a positive experience. We would like to thank Kevin for his patience in helping us with our purchase and keeping us up to date with delivery information. A big thank you to the rest of the team for their input.

2026年4月20日
自発的なレビュー
Vertu Motors  - Honda Mansfield ロゴ

Vertu Motors - Honda Mansfield からの回答

Thank you for your continued loyalty over the past nine years — it truly means a great deal to us. We’re delighted to hear that your latest experience was just as positive as the previous ones.

A special thank you for your kind words about Kevin; we’re so pleased his patience and regular updates helped make the process smooth and enjoyable.

Many thanks,
Chloe

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