Vertu Motors - Honda Newcastle レビュー 

Vertu Motors - Honda Newcastle からの回答

2026年8月14日

Hi there,

Thank you for your fantastic 5-star review!

We’re delighted to hear you continue to enjoy such friendly and trusted service from the team at Vertu Honda Newcastle. Customer loyalty like yours means so much to us, and it’s wonderful to know that, even after exploring other options, you keep coming back.

Thank you for your recommendation and kind feedback. We look forward to welcoming you back again in the future.

Kind regards,
Kerry

Vertu Motors - Honda Newcastle からの回答

2026年8月3日

Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Honda Newcastle からの回答

2026年8月1日

Thank you for your fantastic feedback.

We’re delighted to hear that it was an absolute pleasure doing business with Vertu Newcastle and that everything went so smoothly throughout your experience.

It’s especially great to know that Vic Roy provided such professional and knowledgeable support, helping to make the whole process straightforward and enjoyable. We’ll be sure to pass on your kind words to her.

Thank you for choosing Vertu, and we hope you enjoy your new car.

Kind regards,
Matthew

Vertu Motors - Honda Newcastle からの回答

2026年7月22日 に更新

Thank you, Tony, for your fantastic review and for your continued support of Honda Newcastle.

We are delighted to hear that another visit has left you feeling so happy and satisfied. Providing a warm welcome alongside a professional, customer-focused experience is something we take great pride in, so it is wonderful to know that every member of the team helped make your visit a positive one.

A special thank you for highlighting Chad Ridley. We are thrilled to hear that he went above and beyond to secure the right vehicle for you. At Vertu Honda, we believe our customers should always be in control, with friendly guidance, honest advice, and no pressure, and it is fantastic to know that Chad delivered exactly that level of service.

Your kind words and continued loyalty mean a great deal to us, and we will be sure to pass on your thanks to Chad and the wider team.

We hope you enjoy your new vehicle and look forward to welcoming you back again soon.

Kind regards,
Keith

Vertu Motors - Honda Newcastle からの回答

2026年7月10日

Hi Roger,

Thank you for your fantastic feedback.

It's great to hear that Chad, Mark and the team provided such excellent customer service. We're pleased you found the experience straightforward, relaxed and friendly, and that you were impressed with the cars on offer too.

Thank you for taking the time to share your experience.

Kind regards,
Danielle

Vertu Motors - Honda Newcastle からの回答

2026年6月27日

Thank you for your lovely feedback. It’s great to hear you found our team pleasant, helpful and efficient, and that you were happy with the service you received. We really appreciate you taking the time to share your experience. Many thanks, Chloe

Vertu Motors - Honda Newcastle からの回答

2026年6月26日

Hello Sharon,
Thank you for your lovely review! We’re delighted to hear Jack provided such fantastic service and made the whole process easy for you.
It’s great to know you love your new car – we’ll be sure to pass on your kind words.
Kind regards,
Kerry

Vertu Motors - Honda Newcastle からの回答

2026年6月17日

Good afternoon Androulla,

Thank you for your fantastic and detailed review. It’s wonderful to hear that despite the distance, the team were able to support you so well with videos, clear communication, and keeping you fully updated throughout the process.

We’re delighted that everything was exactly as described when you arrived and that the whole transaction was quick and straightforward. It’s especially lovely to hear that Natalee helped make your journey easier by picking you up and making you feel welcome, and that Jack ensured everything was finalised smoothly. Those personal touches really do make a difference.

Your kind words about the team feeling like friends mean a great deal, and we truly appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Honda Newcastle からの回答

2026年6月5日

Dear Simon & Clare,
Thank you so much for your fantastic review and for choosing us for your recent purchase of the ZR-V Advance.
We’re delighted to hear that Jack and Natalie provided such a knowledgeable, patient, and supportive experience throughout your journey. Ensuring everything runs smoothly and giving our customers complete confidence is exactly what we strive for, so your kind words mean a great deal.
It’s also wonderful to know that the vehicle presentation met your expectations on collection—our team takes great pride in preparing every car to the highest standard.
I’ll be sure to pass on your lovely feedback to both Jack and Natalie—they’ll be thrilled to hear it. Your recommendation truly means a lot to us, and we hope you enjoy every mile in your new car.
Thank you again for your support.
Kind regards,
Keith

Vertu Motors - Honda Newcastle からの回答

2026年6月4日

Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Vertu Motors - Honda Newcastle からの回答

2026年6月2日 に更新

Dear Mr Powell Thank you very much for taking the time to review your visit to us at vertu Motors Honda Newcastle. We are very sorry to hear about your experience. This most certainly is not the level of service we expect to deliver. Please accept my apologies for this. If you should wish to discuss further please do not hesitate to call on 0191 272 2881. Regards Chad Ridley General Manager

Vertu Motors - Honda Newcastle からの回答

2026年5月31日

Thank you for your outstanding review. We’re delighted to hear that your experience was faultless from the moment you entered the showroom. John will be thrilled to know his knowledge, professionalism and friendly, no‑pressure approach made such a positive impact. It’s wonderful that the handover, part‑exchange and overall service all met your expectations. We truly appreciate your recommendation and your 5‑star feedback.

Many thanks,
Chloe

Vertu Motors - Honda Newcastle からの回答

2026年5月31日

Good afternoon Michael,

Thank you for your feedback. It’s great to hear you found us very good to deal with overall, and that Mark provided fantastic support in helping resolve the situation and keep things on track for you.

We really appreciate your understanding and your recommendation, and we look forward to seeing you again in the future.

Kind regards,
Dean

Vertu Motors - Honda Newcastle からの回答

2026年5月22日

Hi Steve,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a great experience with the team at Honda Newcastle.
It’s wonderful to know that everything went smoothly and hassle-free, and that the process was completed so efficiently. We’re especially pleased to hear of your continued trust in Vertu—purchasing your fourth family car with us is fantastic to hear!
Your kind words about the team and the quality of service will mean a lot to them.
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry

Vertu Motors - Honda Newcastle からの回答

2026年5月20日

Hi Steven,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear about your experience at Vertu Honda Newcastle.
While we’re sorry that there was a longer wait than expected for your car, we really appreciate your understanding that the delay was beyond the team’s control. It’s great to know that despite this, the team kept in touch with regular updates and supported you throughout with clear and positive communication.
We’re also pleased to hear that the gesture of a price reduction and a full tank of fuel helped demonstrate our commitment to making things right.
Thank you again for your kind feedback and for choosing Vertu Motors — we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Vertu Motors - Honda Newcastle からの回答

2026年5月17日

Thank you for your feedback. I’m glad to hear you received good service overall, and I appreciate your patience with the slight delay in getting your car. Your comments are valued.

Many thanks,
Chloe

Vertu Motors - Honda Newcastle からの回答

2026年5月16日

Thank you for sharing this great feedback. It’s wonderful to hear that you found the team so helpful and friendly, and that Jack Heads supported you brilliantly from start to finish. Knowing you’d confidently recommend the experience really means a lot.

Many thanks,
Chloe

Vertu Motors - Honda Newcastle からの回答

2026年5月11日

Thank you for taking the time to leave your review. I’m pleased to hear that Jack was so helpful and took the time to go through everything clearly with you, including the car and pricing. It’s great to know you felt well looked after, and we really appreciate your recommendation.
Kind regards,
Keith

Vertu Motors - Honda Newcastle からの回答

2026年4月27日 に更新

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. If you would like to discuss your experience in more detail please contact me directly at the dealership or via email at chad.ridley@vertumotors.com Kind regards, Dean

Vertu Motors - Honda Newcastle からの回答

2026年4月23日

Dear Taneshia,
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your experience at Vertu Honda Newcastle was such a positive one.
It’s great to know that Chad provided a friendly and welcoming introduction, and that John continued to look after your purchase with consistent support, excellent communication, and thorough attention to detail — even when out of the office. Providing clear updates and working to timescales that suit our customers is very important to us.
We’re pleased to hear how happy you are with your lovely new car, and your kind comments will be shared with Chad, John, and the wider team. Thank you again for choosing Honda Newcastle.
Kind regards,
Liza