From walking into the showroom and meeting John Walker the process of buying the car was faultless. John is very experienced, knowledgeable, extremely professional, but most importantly, friendly... もっと見る
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Very good to deal with apart from the Broker making a mess of things beyond Vertus control . Would just like to mention has the salesperson Mark Hubbard did a fantastic job in dealing with the situ... もっと見る
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Really good experience recently at Vertu Honda Newcastle. After identifying the car the sales process was without hassle and took only 10 days to exchange. Fourth family car purchased through Vertu, t... もっと見る
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Get yourself to Ventu Honda Newcastle! Chad held initial conversations with myself and provided a friendly service. Then John was looking after my purchase from here onwards, very consistent, great... もっと見る
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企業情報
Vertu Motors - Honda Newcastle について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Scotswood Road, NE4 7DF, Newcastle upon Tyne, Tyne and Wear, 英国
- 0344 659 9343
4.8
優良
86件のレビュー
ネガティブなレビューの 95％に回答しています
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PERFECT
From walking into the showroom and meeting John Walker the process of buying the car was faultless. John is very experienced, knowledgeable, extremely professional, but most importantly, friendly, and not pushy, and never gave it the hard sell. John is a credit to Vertu Honda. He explained everything about the car, and more. The car was inside the showroom when my wife and I arrived to pick it up and it was gleaming. We got a great part exchange, and have no hesitation in recommending the Vertu Honda dealership on scotswood road, and John Walker.
5 STAR SERVICE THROUGHOUT.
2026年5月27日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Thank you for your outstanding review. We’re delighted to hear that your experience was faultless from the moment you entered the showroom. John will be thrilled to know his knowledge, professionalism and friendly, no‑pressure approach made such a positive impact. It’s wonderful that the handover, part‑exchange and overall service all met your expectations. We truly appreciate your recommendation and your 5‑star feedback.
Many thanks,
Chloe
Good Job Done
Very good to deal with apart from the Broker making a mess of things beyond Vertus control .
Would just like to mention has the salesperson Mark Hubbard did a fantastic job in dealing with the situation .
would definatly use again
2026年5月29日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Good afternoon Michael,
Thank you for your feedback. It’s great to hear you found us very good to deal with overall, and that Mark provided fantastic support in helping resolve the situation and keep things on track for you.
We really appreciate your understanding and your recommendation, and we look forward to seeing you again in the future.
Kind regards,
Dean
Another car from Vertu
Really good experience recently at Vertu Honda Newcastle. After identifying the car the sales process was without hassle and took only 10 days to exchange. Fourth family car purchased through Vertu, their staff certainly know how to undertake good quality business for their clients
2026年5月19日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Hi Steve,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a great experience with the team at Honda Newcastle.
It’s wonderful to know that everything went smoothly and hassle-free, and that the process was completed so efficiently. We’re especially pleased to hear of your continued trust in Vertu—purchasing your fourth family car with us is fantastic to hear!
Your kind words about the team and the quality of service will mean a lot to them.
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry
Had long wait for car which in the end…
Had long wait for car which in the end was out of their control, a lot off positive phone calls and kept me up to date. Gave me a reduction in price and a full tank of fuel.
2026年5月18日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Hi Steven,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear about your experience at Vertu Honda Newcastle.
While we’re sorry that there was a longer wait than expected for your car, we really appreciate your understanding that the delay was beyond the team’s control. It’s great to know that despite this, the team kept in touch with regular updates and supported you throughout with clear and positive communication.
We’re also pleased to hear that the gesture of a price reduction and a full tank of fuel helped demonstrate our commitment to making things right.
Thank you again for your kind feedback and for choosing Vertu Motors — we hope you enjoy every mile in your new car.
Kind regards,
Liza.
Slight delay in obtaining car but…
Slight delay in obtaining car but otherwise good service. Jack gave us all the info we needed and was very helpful, we are happy with the car supplied
2026年5月17日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Thank you for your feedback. I’m glad to hear you received good service overall, and I appreciate your patience with the slight delay in getting your car. Your comments are valued.
Many thanks,
Chloe
Very helpful & friendly staff
Very helpful & friendly staff, especially Jack Heads who was brilliant from start to finish. Would definitely recommend.
2026年5月15日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Thank you for sharing this great feedback. It’s wonderful to hear that you found the team so helpful and friendly, and that Jack Heads supported you brilliantly from start to finish. Knowing you’d confidently recommend the experience really means a lot.
Many thanks,
Chloe
I was seen by an young lad (Jack) I…
I was seen by an young lad (Jack) I think he was called, very helpful went through everything about the car/ prices etc. Would defiantly recommend this garage.
2026年4月20日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Thank you for taking the time to leave your review. I’m pleased to hear that Jack was so helpful and took the time to go through everything clearly with you, including the car and pricing. It’s great to know you felt well looked after, and we really appreciate your recommendation.
Kind regards,
Keith
Gutted
Cant fault customer service, the garage was not pushy. we found a car we had been looking for, after 6 months of searching at a decent price, there was never any local till this one popped up. We thought we had got a brilliant deal however buying a car thats had a 'pre sale inspection' and finding a golfing book and a random mans order of service with a photo on was just the start of a bad experience. The cleanliness was not up to standard on collection in or outside the vehicle.
6 hours later my skoda scala monte carlo's clutch failed, went straight to the floor, couldn't get it in gear multiple times, scary with a toddler in the car and on main roads.
Husband drove it later and got the end of our estate at front of junction, clutch went straight to floor, wouldnt go into gear had to wave cars to go around us, extremely dangerous and embarrassing from a main dealer garage.
Got it home after a short test drive after finally getting it going, to realise how noisy the engine bay was it sounded like a 2.0l diesel not a 1.0l petrol, we were absolutely devastated. The whole point in buying this car was to stop years and years of bad luck and fixing our cars every weekend with older cars. The car has clearly had a very hard ragged life by someone.
Contacted them and they collected it the very next day and got a refund. Then saw they put it straight back up for sale!!
Still very shocked from a main dealer to sell a car in that condition when we told them we have 4 children, clearly not inspected correctly before sale.
It could of caused a crash.
2026年4月8日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. If you would like to discuss your experience in more detail please contact me directly at the dealership or via email at chad.ridley@vertumotors.com Kind regards, Dean
5 ⭐️ service
Get yourself to Ventu Honda Newcastle!
Chad held initial conversations with myself and provided a friendly service. Then John was looking after my purchase from here onwards, very consistent, great communication even when out of office and thorough in all areas of sale. Lovely new car, within appropriate timescales for myself.
2026年4月22日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Dear Taneshia,
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your experience at Vertu Honda Newcastle was such a positive one.
It’s great to know that Chad provided a friendly and welcoming introduction, and that John continued to look after your purchase with consistent support, excellent communication, and thorough attention to detail — even when out of the office. Providing clear updates and working to timescales that suit our customers is very important to us.
We’re pleased to hear how happy you are with your lovely new car, and your kind comments will be shared with Chad, John, and the wider team. Thank you again for choosing Honda Newcastle.
Kind regards,
Liza
Vertu Motors - Honda Newcastle からの回答
Dear Billbo,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you received great service from Mark in our sales team.
Your comments are very much appreciated and will be shared with Mark and the wider team. Thank you again for choosing Honda Newcastle.
Kind regards,
Liza
Fantastic service from honda John…
Fantastic service from honda John walker and Neil Riddell thanks for a stress free service
2026年4月17日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Dear Terry,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you received fantastic service and that John Walker and Neil Riddell helped make the process stress free.
Your kind comments will be shared with the team, as providing a smooth and positive experience for our customers is very important to us. Thank you again for choosing Honda Newcastle, and we hope to welcome you back in the future.
Kind regards,
Liza
A great deal
A great deal. Mark was really helpful and understood my priorities form the start of the process.
2026年4月16日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Hi Jane,
Thank you for the great review. Really glad to hear you got a great deal and that Mark understood your priorities right from the start — it makes all the difference.
Kind regards,
Kerry
Effortless experience from start to finish!
Firstly it would have been nice for you to get my name right! My surname is actually Armstrong!
Apart from that my journey from my first enquiry to picking up my car was faultless!
I would not hesitate in recommending Vertu Newcastle upon Tyne if you are looking to change your car!
2026年4月14日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Hi Isobel,
Thank you for the lovely 5‑star review. We’re really pleased to hear your experience from enquiry to collection was faultless — that’s exactly what we aim for.
I’m sorry your name wasn’t recorded correctly at the start, and I appreciate you pointing it out.
Thank you again for recommending Vertu Honda Newcastle upon Tyne — it means a great deal to the team.
Kind regards,
Kerry
Friendly and informative staff
Friendly and informative staff. No hard sell. Listened to our needs and requirements and acted appropriately upon these.
Overall we are very happy customers.
2026年3月27日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Hi Danny,
Thank you for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Honda Newcastle.
It’s great to know that the team were friendly and informative, provided a no‑pressure sales experience, and really listened to your needs and requirements. Hearing that you’re very happy customers is exactly the feedback we love to receive.
Thank you again for choosing Vertu Motors, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
My experience at Vertu Honda Newcastle…
My experience at Vertu Honda Newcastle was positive because from the moment I arrived the service I received was fantastic, the sales team listened to what I was looking for and gave me a few options. I ended up with just what I needed and the whole experience was very easy and straight forward. Even my 8 year old daughter enjoyed being there and she's not easily pleased!
2026年3月21日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Good afternoon Chris,
Thank you for sharing your experience with us. It’s great to hear that the team at Vertu Honda Newcastle took the time to listen to what you were looking for and helped you find the right car with ease. We’re really pleased the whole process felt straightforward and enjoyable — and it’s a big bonus to hear your daughter enjoyed the visit too!
Kind regards,
Dean
Great staff friendly and helpful
Great staff friendly and helpful. Made the experience of purchasing a new car a pleasure.
2026年3月19日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Hi Mr Pilkington,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that the team at Vertu Honda Newcastle were friendly, helpful, and made the experience of purchasing your new car such a pleasure.
Your kind feedback means a great deal to everyone at the dealership. If you ever need any further assistance, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.
Very thorough
Very thorough, friendly service. Calvin was so helpful and patient answering all my questions. Thank you very much much.
2026年3月18日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Thank you, Ruth, for taking the time to leave this lovely 5‑star review.
We’re delighted to hear that you received such thorough and friendly service at Honda Newcastle. It’s wonderful to know that Calvin was so helpful and patient in answering all your questions — your kind words will mean a great deal to him.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
It was a pleasure dealing with Calvin…
It was a pleasure dealing with Calvin and Anthony at Honda Newcastle. 110% Satisfaction!
2026年3月16日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Hi Andy,
Thank you for taking the time to leave this brilliant 5‑star review. We’re delighted to hear that your experience with Calvin and Anthony at Honda Newcastle was such a pleasure. Providing 110% satisfaction is exactly what we aim for, and it’s wonderful to know the team delivered that for you.
We truly appreciate your feedback and support.
Kind regards,
Liza.
This is the second Honda I have had…
This is the second Honda I have had from vertu not only I chose a good quality car but good quality service the salesman John was first class and went beyond helpful as I was having trouble transferring my private no plate he also makes a good cuppa I would recommend vertu to anyone
2026年3月10日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Hi there,
Thank you for your fantastic 5‑star review. We’re delighted to hear that this is your second Honda from Vertu and that both the car quality and the service continue to impress. It’s wonderful to know that John provided first‑class support, especially in helping with the transfer of your private plate — and we’ll be sure to let him know his cuppa gets top marks too!
We truly appreciate your recommendation and your continued trust in Vertu Honda Newcastle.
Kind regards,
Liza
A happy customer
Overall, a great experience with helpful, polite and knowledgeable staff. I’m very happy with my new car.
2026年3月6日
自発的なレビュー
Vertu Motors - Honda Newcastle からの回答
Good afternoon Sue,
Thank you for your lovely review. I’m really pleased to hear you had a great experience with the team at Honda Newcastle, and it’s fantastic to know the staff were helpful, polite and knowledgeable throughout.
I’m delighted you’re happy with your new car — enjoy every moment with it!
Kind regards,
Dean
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