Vertu Motors - Honda Plymouth レビュー 

Vertu Motors - Honda Plymouth からの回答

2026年4月6日

Hi there,
Thank you so much for sharing your wonderful review. Purchasing your first ‘new‑to‑you’ car in 20 years is a big moment, and we’re delighted that Josh Gerry helped make the whole experience such a pleasure. His helpfulness and kindness are exactly what we aim to deliver for every customer.
We truly appreciate your recommendation — it means a great deal to the team here at Vertu Plymouth.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Keith

Vertu Motors - Honda Plymouth からの回答

2026年4月2日

Hi Ruth,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re absolutely delighted to hear how impressed you’ve been with your experiences at Vertu Honda Plymouth.
It’s fantastic to know that the team have consistently provided friendly, attentive and thorough service, and that nothing has ever been too much trouble. We’re especially pleased to hear how helpful Gemma has been during your recent visits — she will be thrilled to receive your kind feedback.
It’s also great to hear that our servicing team were able to resolve issues that other branches couldn’t. Knowing that this has given you real confidence in the team means a great deal to us.
Thank you for your high recommendation — it’s truly appreciated. If there’s ever anything more we can do to support you, please don’t hesitate to get in touch.
Kind regards,
Liza.

Vertu Motors - Honda Plymouth からの回答

2026年4月1日

Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that Kev provided such excellent service during your visit to Vertu Plymouth Honda. It’s great to know he went above and beyond, taking the time to explain everything clearly and answer all your questions.
Kev will be thrilled to hear your kind words, and I’m sure the whole team at Plymouth will appreciate your praise for the dealership as well. We always aim to deliver a brilliant experience, and it’s fantastic to hear that this was reflected in your visit.
Thank you again for recommending us — it really means a lot.
Kind regards,
Keith

Vertu Motors - Honda Plymouth からの回答

2026年3月25日

Thank you for sharing your review. We're pleased to hear that Kev was so helpful and made your experience feel effortless. Your feedback is truly appreciated.
Kind regards,
Matthew

Vertu Motors - Honda Plymouth からの回答

2026年3月25日

Good morning Amena,

Thank you for your lovely review. I’m really pleased to hear you received great service and clear communication throughout. It’s fantastic that Gemma was so helpful during your visit, and even better that you could drive home in a freshly cleaned car.

We truly appreciate you choosing us over the years — your loyalty means a lot.

Kind regards,
Dean

Vertu Motors - Honda Plymouth からの回答

2026年3月19日

Thank you, Mr Davies, for taking the time to leave this excellent 5‑star review.
We’re delighted to hear that George at Honda Plymouth provided such courteous and clear support throughout your visit. It’s great to know he explained everything thoroughly during your trade‑in and helped guide you through the process of upgrading to a newer Jazz model. While we understand you were hoping for a higher valuation, we appreciate your acknowledgement of George’s transparency in outlining the factors that affected the trade‑in price.
Your feedback means a great deal to the team, and we’re thrilled that your overall experience was such a positive one.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Honda Plymouth からの回答

2026年3月17日

Good afternoon Curtis,

Thank you for taking the time to share such a detailed review. I’m really pleased to hear how well Trudy looked after you throughout the whole process. Keeping you updated on incoming vehicles, arranging the test drive, and ensuring you felt completely comfortable every step of the way is exactly the level of service we aim to deliver.

It’s great to hear the test drive went smoothly and that you felt confident enough in the car to go ahead with the purchase. I’m also glad the paperwork side of things was handled efficiently and without any pressure — just clear communication and support. Knowing she answered all your questions and made sure you were happy with everything is fantastic feedback.

We really appreciate your kind words.

Kind regards,
Dean

Vertu Motors - Honda Plymouth からの回答

2026年3月15日

Hi Tony,
Thank you for your fantastic 5-star review. We’re thrilled to hear that you couldn’t be happier with the service from the team at Honda Plymouth. It’s wonderful to know everyone was friendly, helpful, and efficient throughout the entire process — feedback like this really means a lot.
We truly appreciate you taking the time to share your experience, and the team will be delighted with your 10/10!
Kind regards,
Liza

Vertu Motors - Honda Plymouth からの回答

2026年3月10日

Hi Troy
Thank you for your wonderful feedback. We're delighted to hear that your experience at Honda Vertu Plymouth was exceptional from start to finish. It’s fantastic to know that Trudi provided outstanding customer service and helped you perfectly identify the right vehicle for your needs. We’re also pleased to hear that Dan was excellent and that the whole team made such a positive impression.
We truly appreciate your kind words and your intention to continue using our services in the future. Thank you again for everything — we look forward to welcoming you back.
Kind regards
Dawn

Vertu Motors - Honda Plymouth からの回答

2026年3月10日

Good morning,

Thank you for your review. We're really pleased to hear that you found the staff well‑behaved and the environment nice during your visit.

Kind regards,
Dean

Vertu Motors - Honda Plymouth からの回答

2026年3月7日

Good afternoon,
Thank you for taking the time to leave such a thoughtful review. I’m really pleased to hear how welcomed you felt on each visit, with the chance to try different cars at your own pace and without any pressure. It’s great to know Kev supported you throughout — from understanding what you did and didn’t want, to giving you the space to think things over and return for a test drive with your partner.
I’m glad the whole process was clear, friendly and helpful, and that you feel comfortable popping back in if you ever need anything. Hearing that you’d definitely recommend the branch is wonderful feedback.
Kind regards,
Dean

Vertu Motors - Honda Plymouth からの回答

2026年3月6日

Thank you for sharing your feedback. I’m really pleased to hear that you were very satisfied with the service. Ethan will be delighted to know his personable, friendly, and customer‑focused approach made such a positive impact. Making customers feel welcome is something he prides himself on, so it’s wonderful to hear he played an important part in your decision to choose a Honda.
We truly appreciate your kind words and your trust in us.
Kind regards,
Matthew

Vertu Motors - Honda Plymouth からの回答

2026年3月6日 に更新

Thank you for your feedback. We’re really pleased to hear that you found our help and advice both professional and responsive. Providing clear and reliable support is something we always strive for, and it’s great to know this was reflected in your experience.
If you need anything further, we’re always here to help.
Kind regards,
Matthew

Vertu Motors - Honda Plymouth からの回答

2026年2月25日

Hi Claire
Thank you for your lovely feedback. We're really pleased to hear that George looked after you so well and explained everything clearly. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Honda Plymouth からの回答

2026年2月24日 に更新

Thank you for your review. We're delighted to hear you had such a positive experience at Vertu St Budeaux. A big thank you to Ethan for his patience and hospitality in making the process seamless, and to Daniel for offering reassurance and continued support. It’s great to know the team looked after you so well throughout.
Kind regard
Keith

Vertu Motors - Honda Plymouth からの回答

2026年2月13日

Thank you for your fantastic feedback. I’m delighted to hear that part‑exchanging your car for a Honda HR‑V was such a smooth experience and that you were happy with the fair pricing and pristine condition of your new car. It’s wonderful to know the whole team looked after you so well, and a special thank you for mentioning Trudie — her friendly and helpful approach clearly made a big difference.
We really appreciate your recommendation for Vertu Honda Plymouth.
Kind regards,
Keith

Vertu Motors - Honda Plymouth からの回答

2026年1月28日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Vertu Motors - Honda Plymouth からの回答

2026年1月28日

Thank you so much for your kind words! We are so happy to hear that Kev was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Vertu Motors - Honda Plymouth からの回答

2026年1月21日

Good afternoon Stephen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Vertu Motors - Honda Plymouth からの回答

2025年12月4日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean