Vertu Motors - Honda Stockton レビュー 

Vertu Motors - Honda Stockton からの回答

5日前

Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Honda Stockton からの回答

2026年7月2日

Good afternoon,

Thank you for your wonderful feedback, it’s great to hear Luke and Sean made your experience both professional and enjoyable. We’re pleased you felt well looked after throughout and that their knowledgeable, courteous and helpful approach helped make buying your new Honda Jazz such a positive experience.

Kind regards,
Dean

Vertu Motors - Honda Stockton からの回答

2026年7月1日

Thank you for your feedback. We’re delighted to hear that you received excellent customer service with a relaxed, pressure-free approach.
Kind regards,
Matthew

Vertu Motors - Honda Stockton からの回答

2026年6月30日

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Luke and the team. We hope to see you again soon. Happy motoring, Selina

Vertu Motors - Honda Stockton からの回答

2026年6月30日

Thank you for your great feedback. We’re delighted to hear that Matthew provided such helpful support and made your car purchase straightforward and enjoyable.
It’s great to know everything met your expectations—and we hope your new car serves you well for many years to come!
Kind regards,
Matthew

Vertu Motors - Honda Stockton からの回答

2026年6月30日

Hi Lucie,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a lovely experience and that the team made buying your second car easy and stress-free.
We really appreciate your recommendation and hope you enjoy your new car!
Kind regards,
Kerry

Vertu Motors - Honda Stockton からの回答

2026年6月25日

Hi Andy,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that your service experience at Honda Stockton was so positive. It’s great to know that Hayley kept you fully updated throughout and that everything was completed on time with no trouble at all.
Your kind words about the team and mechanics really mean a lot, and we’re thrilled to hear that you wouldn’t go anywhere else for your Honda. We’ll be sure to pass your feedback on to Hayley and the rest of the team.
Kind regards,
Liza

Vertu Motors - Honda Stockton からの回答

2026年6月23日

Hi John,
Thank you for taking the time to leave us a 4‑star review. We’re really pleased to hear that you had such a positive experience with Vertu Honda Stockton.
It’s great to know that what started as a casual visit quickly turned into a smooth and efficient purchase, with the team — all the way up to the Dealer Principal — supporting you and ensuring everything was handled seamlessly.
We truly appreciate your recommendation and your kind words about the dealership experience. If there’s anything further we can do to make your experience a full 5‑star one, please don’t hesitate to let us know.
We hope you enjoy your new vehicle and look forward to welcoming you again in the future.
Kind regards,
Liza.

Vertu Motors - Honda Stockton からの回答

2026年6月14日

Good afternoon Richard,

Thank you for your review. It’s great to hear that your experience has been such a positive one, especially if visiting a dealership isn’t something you do often. We’re really pleased that the team made you feel comfortable and well looked after, and that you’ve been happy enough to return.

Kind regards,
Dean

Vertu Motors - Honda Stockton からの回答

2026年6月4日

Thank you for your thoughtful feedback. We really appreciate you highlighting the challenges of being based around 100 miles from Stockton and how that added complexity to the process. It’s great to hear that, despite the distance, everything came together successfully.
We’re especially pleased that Lee Holroyd’s patience, professionalism and good humour made such a positive difference throughout the transaction – we’ll be sure to pass your kind words on to him.
It’s also reassuring to know that arrangements are in place to resolve the outstanding bodywork issue at a Vertu site closer to your home, helping to make things more convenient for you.
Thank you again for choosing us, and we’re delighted we could support you through to a successful outcome.
Kind regards,
Keith

Vertu Motors - Honda Stockton からの回答

2026年5月28日

Good afternoon,

Thank you for sharing your experience. It’s great to hear everything came together so smoothly, from finding the right car to quick delivery, especially after your accident. We’re really pleased you’re enjoying your CR-V and that the whole process felt straightforward for you.

Kind regards,
Dean

Vertu Motors - Honda Stockton からの回答

2026年5月22日

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Nathan, Jake and the team. We hope to see you again soon. Happy motoring, Selina

Vertu Motors - Honda Stockton からの回答

2026年5月13日

Good afternoon Debbie,

Thank you for your review. It’s great to hear you had such a positive experience from start to finish and that the team were friendly and helpful throughout. Lee will be delighted to know his support made such a difference.

Kind regards,
Dean

Vertu Motors - Honda Stockton からの回答

2026年4月26日

Thank you for your feedback. We’re delighted to hear that the sales executive and business manager were helpful and friendly, and that the car‑buying process ran smoothly. It’s great to know the support with Honda’s e‑signing system and the short delivery time both made a positive impression. Your comments are very much appreciated.
Kind regards,
Matthew

Vertu Motors - Honda Stockton からの回答

2026年4月24日 に更新

Thank you for taking the time to leave your feedback. We’re pleased to hear that you found your experience at Honda Stockton to be well organised.
Your comments are very much appreciated and will be shared with the team. Thank you again for choosing Honda Stockton.
Kind regards,
Liza

Vertu Motors - Honda Stockton からの回答

2026年4月23日

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1AM2304 Kind regards, Liza.

Vertu Motors - Honda Stockton からの回答

2026年4月23日

Dear Mr Shepherd,
Thank you very much for taking the time to share such a detailed and thoughtful review of your experience at Vertu Honda Stockton. We’re delighted to hear that everything went so well from your initial enquiry through to collecting your new car.
It’s great to know that Matthew’s proactive communication, including the video overview and follow‑up call ahead of your test drive, helped set the tone for a relaxed and informative visit. We’re pleased that you felt welcomed on arrival and that the test drive, finance discussions, trade‑in valuation and overall purchasing process were all handled in a friendly, pressure‑free manner.
We also appreciate you highlighting the smooth flow of paperwork, the regular updates throughout the order journey, and the early delivery of your vehicle. Although Matthew wasn’t available on collection day, it’s lovely to hear that Nathan ensured the handover was professional and that Jake and Kevin took the time to personally thank you for your business and make themselves available for future support.
Your summary of a very pleasant experience with no pressured sales and genuinely friendly staff means a great deal to us, and your recommendation is truly appreciated. We hope you enjoy many happy miles in your new Honda and look forward to welcoming you back in the future.
Kind regards,
Liza

Vertu Motors - Honda Stockton からの回答

2026年4月22日

Dear Valerie,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were so happy with the service you received when collecting your new Motability vehicle.
Your kind comments about Matthew and his colleagues are very much appreciated. It’s wonderful to know that Matthew went the extra mile to support your handover, clearly explaining the process and ensuring you felt confident and comfortable with the vehicle before driving home.
Thank you again for choosing Honda Stockton. We’re pleased to hear you were very happy with the service provided.
Kind regards,
Liza

Vertu Motors - Honda Stockton からの回答

2026年4月14日

Thank you very much for your kind feedback. We’re delighted to hear that you found the team friendly, helpful, and very knowledgeable, and that you felt supported throughout your purchase.
It’s especially pleasing to know that as your first Honda, the experience has left such a positive impression. Providing clear, honest advice without any pressure is exactly what we aim for, so your comments are greatly appreciated.
Thank you again for choosing us, and we hope you enjoy every moment with your new Honda.
Kind regards,
Keith

Vertu Motors - Honda Stockton からの回答

2026年4月13日

Thank you for your great feedback. We’re pleased to hear that you found the car you were looking for and that our team provided a professional yet approachable experience from start to finish. Your special thanks to Andy Rea are very much appreciated, and I’ll be sure to pass on your comments to him. Thank you for choosing us, and we wish you many happy miles ahead.
Kind regards,
Keith