From initial viewing through to collecting the car all staff were first class, no sales pressure placed at all, we were allowed to take our time to view and test drive. Car was all ready for collec... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I had a great experience with Vertu and Kelson who is one of the sales advisors in Edinburgh West done everything possible to make things as easy as possible and straight forward he couldn’t have done... もっと見る
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My i20 was in for its first service today, dropped of at 8.00am , health check video sent , service done, complimentary valet , back up call to say it was ready, done dusted and spotlessly clean and... もっと見る
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Really good service from first showroom visit to handover of vehicle. There was no pressure sales and everything was made clear. Things didn't go smoothly but the team stepped up and resolved the is... もっと見る
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企業情報
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
連絡先
Calder Road 390, EH11 4AS, Edinburgh, Lothain, 英国
- 0344 659 7987
4.6
優良
104件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
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Highly recommend
I'm really pleased Dale came out to me when I first arrived on the forecourt. His professionalism and customer focus shines through within minutes. He was immensely patient with my unsure requirements and demands. I was given the opportunity to test drive a car that I thought I really wanted very quickly, but then decided that's not the car for me. Dale then went through my demands again and searched to find me the ideal car.
After agreeing to the purchase of the car, there were some points where I think customer contact could have been better, but in all honesty customer service seems to be becoming a very rapidly dying commodity everywhere these days.
During my search I went to quite a lot of different places and still think Dale's attitude was the best of them all, and I hope to be able to use his services when I'm next searching for a vehicle.
I should also give a wee mention to Dale's manager, Darren who gave me some very welcome assurances again with a highly professional attitude when I had a small issue.
Highly recommended
2025年1月13日
自発的なレビュー
Vertu Motors - Hyundai Edinburgh West からの回答
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Second time visiting
Second time visiting Junior at Hyundai and he has helped us out both times greatly. Super service by Junior and the team, we will certainly be back when we need another car. We also don’t hesitate to recommend Junior and the team to anyone looking for a new car.
2025年3月1日
自発的なレビュー
Vertu Motors - Hyundai Edinburgh West からの回答
Hi Rosemary, Thank you so much for your kind words! We are so happy to hear that Junior was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
I’m so happy I got my car from that…
I’m so happy I got my car from that company, the staffs are really amazing. Kudos to you all.
2025年2月27日
自発的なレビュー
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