Vertu Motors - Hyundai Peterlee レビュー 81

Vertu Motors - Hyundai Peterlee からの回答

1日前

Hi Anna,

Thank you for your lovely feedback. I’m really pleased to hear Sam and Haley looked after you so well and kept you informed throughout.

It’s great to know you felt supported and are loving your new INSTER.

Kind regards,
Danielle

Vertu Motors - Hyundai Peterlee からの回答

6日前

Hi there,
Thank you for your fantastic feedback. We're delighted to hear that you had such a great experience when purchasing your new Hyundai at Vertu Peterlee.
It’s wonderful to know that Harry and Jordan provided brilliant help and advice, and that you appreciated the no‑pressure approach. Tailoring the deal to suit your needs is exactly what we aim to do, so it’s great to hear this made such a positive difference.
Your kind words and recommendation mean a great deal to both Harry, Jordan, and the wider team.
Kind regards
Dawn

Vertu Motors - Hyundai Peterlee からの回答

2026年5月19日

Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Vertu Motors - Hyundai Peterlee からの回答

2026年5月16日

Thank you for sharing your experience. It’s great to hear that the sales team were informative and supportive throughout, and that you never felt pressured at any point. Feedback like this really highlights the value of a relaxed, customer‑focused approach.

Many thanks,
Chloe

Vertu Motors - Hyundai Peterlee からの回答

2026年5月15日

Hi Anne
Thank you for your wonderful feedback. We're delighted to hear that you received excellent service from everyone at our Peterlee dealership when purchasing and collecting your new car.
A special thank you for recognising Edwin Golightly — it’s fantastic to know he was professional, helpful, and knowledgeable throughout, and that he went above and beyond to make your experience feel special. Your kind words will mean a great deal to him and the team.
We truly appreciate you taking the time to share your experience.
Kind regards
Dawn

Vertu Motors - Hyundai Peterlee からの回答

2026年5月15日

Good afternoon Kath,

Thank you for your fantastic review. It’s great to hear that despite the distance, Harry made the whole process smooth and easy, guiding you through every step with confidence. Having everything handled online and your new car delivered exactly as expected really does make such a difference.

We’re delighted you’re enjoying your new car and that it exceeded your expectations.

Kind regards,
Dean

Vertu Motors - Hyundai Peterlee からの回答

2026年5月12日

Good afternoon Margaret,

Thank you for your review. It’s great to hear that the team were helpful, polite, and considerate, and that all your queries were answered clearly. Harry and Jordan will be pleased to know their thorough explanations and seamless handling of the paperwork made the process so smooth.

Kind regards,
Dean

Vertu Motors - Hyundai Peterlee からの回答

2026年5月11日

Thank you for your fantastic feedback. I’m delighted to hear that your query about purchasing a used car was handled so efficiently and that the entire process was faultless. It’s great to know the team in Peterlee—Edwin, Haley, and Jordan—looked after you so well. I’ll be sure to pass on your kind comments to them. Thank you for choosing Vertu.
Kind regards,
Keith

Vertu Motors - Hyundai Peterlee からの回答

2026年5月4日

Hi Katie,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that you received such fabulous customer service at Vertu Hyundai Peterlee.
It’s lovely to know that Hayley looked after you so well and that she was friendly, helpful, and made such a positive impression during your visit. She’ll be thrilled to receive your kind feedback.
Thank you again for choosing Vertu Motors. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Vertu Motors - Hyundai Peterlee からの回答

2026年5月3日

Hi Geoff
Thank you for your lovely feedback. We’re really pleased to hear you had a very good experience buying your car at Hyundai Peterlee. It’s great to know that Tony Allen looked after you so well throughout the process. Your kind words will mean a lot to him and the team.
Kind regards
Dawn

Vertu Motors - Hyundai Peterlee からの回答

2026年5月1日

Good afternoon Lauren,

Thank you for your review. I’m really pleased to hear that Tony was so helpful and supportive, and that he made the whole process of getting your new car feel easy and relaxed. It’s great to know you’d happily recommend Hyundai Peterlee to others.

Thanks again for taking the time to share your experience.

Kind regards,
Dean

Vertu Motors - Hyundai Peterlee からの回答

2026年4月30日

Hi there,
Thank you for your wonderful feedback. We're delighted to hear that your experience at Vertu Hyundai Peterlee was absolutely fantastic from the moment you entered the dealership to driving away in your new car. It’s great to know that the General Sales Manager took the time to listen to your situation, offering friendly advice and support, and that you were happy with the part‑exchange value for your previous car.
We’re also pleased to hear that the Sales Executive provided excellent service, clearly talking you through everything and answering all your questions. Knowing that the whole process felt quick, easy, and straightforward is exactly what we aim to deliver.
Thank you again for taking the time to share your experience — your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Hyundai Peterlee からの回答

2026年4月30日

Good afternoon Katie,

Thank you for your review. It’s lovely to hear how supportive and kind Angela was, keeping you updated throughout and delivering such excellent personal service. Your recommendation is really appreciated.

Kind regards,
Dean

Vertu Motors - Hyundai Peterlee からの回答

2026年4月23日

Thank you very much for your fantastic feedback.
We’re delighted to hear that you received a 10/10 experience and that Ed looked after you so well throughout your purchase. It’s great to know he took the time to go through everything with you, both the minor details and the important points, to ensure you felt completely confident with your car. That level of care and attention is exactly what we aim to provide.
Thank you again for choosing us, and we hope you enjoy many happy miles ahead. Please don’t hesitate to get in touch if we can help in the future.
Kind regards,
Keith

Vertu Motors - Hyundai Peterlee からの回答

2026年4月23日

Dear Iain,
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you were so pleased with the service you received at Vertu Peterlee, especially following what must have been a difficult situation with your previous vehicle.
It’s great to know that Ed was able to support you patiently and professionally, taking the time to discuss your options, arrange a same‑day test drive, and clearly explain the purchase process without any pressure. We’re also pleased that the flexibility around the reservation and insurance timing helped make everything as smooth as possible.
Your five‑star recommendation, both for the dealership and for Ed personally, is very much appreciated and will be shared with the team. Thank you again for choosing Hyundai Peterlee — we hope you enjoy many happy miles in your new Tucson.
Kind regards,
Liza

Vertu Motors - Hyundai Peterlee からの回答

2026年4月22日

Thank you for your kind feedback. We’re pleased to hear that Tony guided you through the process so smoothly and made the experience easy from start to finish. It’s also lovely to know that the manager took the time to welcome you personally, helping you feel so valued. We truly appreciate your comments and are delighted you received great customer service throughout.
Kind regards,
Matthew

Vertu Motors - Hyundai Peterlee からの回答

2026年4月22日

Dear Andy,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great experience from start to finish and that you found the team friendly and the environment welcoming.
Providing excellent customer service is very important to us, so your kind comments are truly appreciated and will be shared with the team at Hyundai Peterlee. Thank you again for choosing us.
Kind regards,
Liza

Vertu Motors - Hyundai Peterlee からの回答

2026年4月18日

Hi Mrs Hughes,
Thank you for the great review. Fantastic to hear the Peterlee team were amazing and found the exact car you wanted the very same day. It’s brilliant to know they made the whole buying process so easy.
Kind regards,
Kerry

Vertu Motors - Hyundai Peterlee からの回答

2026年4月18日

Hi there,
Thank you for the brilliant review. It’s great to hear that Sam was able to find the right deal, make the whole process smooth, and give you the level of aftercare you were hoping for — especially after a bad experience elsewhere.
Fantastic as well that Jordan stepped in to make sure everything was perfect and that you were completely happy. That teamwork really shines through, and they’ll both be delighted with your feedback.
Amazing to hear this is your second purchase with us and another great experience.
Kind regards,
Kerry

Vertu Motors - Hyundai Peterlee からの回答

2026年4月16日

Thank you for your kind feedback. We’re pleased to hear that Dan was so helpful and that the whole team made you feel welcome. Ensuring our customers leave happy is exactly what we aim for, so it’s great to know the team delivered on that.
Thank you again for taking the time to share your experience.
Kind regards,
Keith