Vertu Motors - Hyundai Sunderland レビュー 

Vertu Motors - Hyundai Sunderland からの回答

2026年5月31日

Thank you for taking the time to share your experience. We’re delighted to hear you received first‑class service throughout your car‑buying journey and felt well informed at every stage. Faye will be so pleased to know her helpful and courteous approach made such a positive impression.

Many thanks,
Chloe

Vertu Motors - Hyundai Sunderland からの回答

2026年5月30日

Thank you for sharing such a lovely review. It’s fantastic to hear that you consistently receive great service and that the team’s friendly, helpful and pressure‑free approach stands out each time. Faye will be especially pleased to know she’s made such a positive impression again. Your high recommendation of Hyundai Sunderland truly means a lot.

Many thanks,
Chloe

Vertu Motors - Hyundai Sunderland からの回答

2026年5月26日

Hi James,

Thank you for your feedback. I’m really pleased to hear Alan was so helpful in supporting you to choose the right car.

Kind regards,
Danielle

Vertu Motors - Hyundai Sunderland からの回答

2026年5月22日

Hi there,
Thank you so much for your wonderful feedback. We're absolutely delighted to hear that you had such a great experience with the team and felt supported every step of the way — that’s exactly what we aim for.
It’s even better to know that you love your car too — that’s what it’s all about! 🚗😊
Your kind words truly mean a lot to us.
Kind regards
Dawn

Vertu Motors - Hyundai Sunderland からの回答

2026年5月19日

Hi Simon,
Thank you for your fantastic 5-star review! We’re delighted to hear that you received such great service and advice from the team at Hyundai Sunderland.
It’s wonderful to know that the staff were so helpful and knowledgeable—your kind feedback will mean a lot to them.
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry

Vertu Motors - Hyundai Sunderland からの回答

2026年5月12日

Good afternoon,

Thank you for your review. It’s great to hear the experience was professional from start to finish, that everything was explained clearly, and that John made the whole process easy and enjoyable.

Kind regards,
Dean

Vertu Motors - Hyundai Sunderland からの回答

2026年5月7日

Good afternoon,

Thank you for taking the time to leave such a detailed and thoughtful review. It’s fantastic to hear how consistently positive your experience has been over the years, from both sales and ongoing servicing, and that you continue to feel treated fairly, honestly, and professionally.

We’re especially pleased that Faye has been such a constant for you and continues to make you feel like a valued customer with her professional and helpful approach. It’s also great to hear your kind words about the wider management team and the welcoming, supportive atmosphere within the dealership.

We’re delighted you’re enjoying your Hyundai and truly appreciate the trust you’ve placed in the Sunderland team for so long.

Kind regards,
Dean

Vertu Motors - Hyundai Sunderland からの回答

2026年5月1日

Good afternoon Kelly,

Thank you for such a lovely review. I’m really pleased to hear how well supported you felt throughout your experience, and that John took the time to explain everything clearly while putting your needs first. It’s also great to know the wider team made you feel welcome and well looked after.

I’m delighted to hear you’re loving your new car and truly appreciate your recommendation of Hyundai Sunderland to your friends and family.

Kind regards,
Dean

Vertu Motors - Hyundai Sunderland からの回答

2026年4月30日

Hi Ivan
Thank you so much for your wonderful feedback. We're delighted to hear that you had such an excellent experience at Vertu Hyundai Sunderland. It’s great to know the team were friendly, helpful, efficient, and supportive throughout, and that you appreciated the no‑pressure approach — reassurance and genuine support are exactly what we aim to provide.
We're especially pleased that you felt well supported and kept updated at every stage of the buying process, and that you have confidence in the team should you ever need after‑sales assistance. Your recommendation means a great deal to us.
Thank you again for choosing Vertu Hyundai Sunderland.
Kind regards
Dawn

Vertu Motors - Hyundai Sunderland からの回答

2026年4月28日

Hi Eamonn
Thank you for your lovely feedback. We're delighted to hear that Ash Machin at Hyundai Sunderland provided such a welcoming and friendly experience. It’s great to know he listened carefully, explained everything clearly, and made buying your first EV feel straightforward and pressure‑free. We’re especially pleased that his guidance during the test drive, handover, and paperwork helped you feel confident with your new Hyundai Inster.
Your comments are truly appreciated and will mean a lot to Ash and the team.
Kind regards
Dawn

Vertu Motors - Hyundai Sunderland からの回答

2026年4月25日

Thank you for your lovely review. We’re delighted to hear that you found all our staff kind and approachable. It’s wonderful to know that Alan was able to support you throughout the process and help you into your new car. We’re so pleased you love it, and we’ll be sure to pass your thanks on to Alan and the team.

Many thanks,
Chloe

Vertu Motors - Hyundai Sunderland からの回答

2026年4月25日

Thank you for your lovely feedback. We’re delighted to hear that you had such a great experience at Vertu Hyundai Sunderland and that Faye supported you every step of the way. It’s fantastic to know her energy, enthusiasm, and exceptional customer service made such a positive impression — and even better that you’re loving your new car. Your recommendation is very much appreciated.
Kind regards,
Matthew

Vertu Motors - Hyundai Sunderland からの回答

2026年4月22日

Dear John,
Thank you for taking the time to share your feedback. We’re delighted to hear that you received first‑class service and found the experience so helpful.
Your kind comments about Faye are very much appreciated. It’s great to know that her patience and clear guidance helped you feel confident driving an automatic — she’ll be pleased to hear your praise. Your feedback will be shared with her and the team.
Thank you again for choosing Hyundai Sunderland.
Kind regards,
Liza

Vertu Motors - Hyundai Sunderland からの回答

2026年4月19日

Dear David,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you found the team helpful and the information provided useful during your visit.
Your comments are very much appreciated and will be shared with the team. Thank you again for choosing Hyundai Sunderland.
Kind regards,
Liza

Vertu Motors - Hyundai Sunderland からの回答

2026年4月17日

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience and that Daryl was able to help you find the right car without any pressure. It’s great to know that his friendly manner, knowledge, and sense of humour made the process enjoyable — and even better that he secured you a good deal too. I’ll be sure to pass on your kind comments to Daryl and the team. Thank you again for choosing us.
Kind regards,
Keith

Vertu Motors - Hyundai Sunderland からの回答

2026年4月6日

Hi there,
Thank you so much for sharing your feedback. We’re delighted to hear that buying your first car with John was such a positive experience. It’s great to know he was helpful and communicative throughout the process—exactly the level of service we aim to provide.
If you ever need anything in the future or have any questions about your new car, we’re always here to help.
Kind regards,
Keith

Vertu Motors - Hyundai Sunderland からの回答

2026年3月24日

Thank you for sharing your feedback. I’m delighted to hear that your experience with Vertu Sunderland New Car Sales was so positive. It’s great to know you received a fantastic deal on your new Hyundai Santa Fe Hybrid, along with a strong part‑exchange offer on your previous car.
I’m also pleased that the team kept you well informed from the start of the process through to delivery on 20th March. Your comments are very much appreciated.
Kind regards,
Matthew

Vertu Motors - Hyundai Sunderland からの回答

2026年3月22日

Thank you for taking the time to leave such a lovely review. I’m delighted to hear that your visit to the Sunderland showroom was so positive, with excellent service and no pressure — just helpful, knowledgeable guidance. It’s wonderful to know that Ash Machin supported you in choosing the right options and kept communication clear throughout.
It means a lot that you’d seek him out again in the future as your go‑to salesperson.
Many thanks,
Chloe

Vertu Motors - Hyundai Sunderland からの回答

2026年3月21日

Hi Fiona,
Thank you for the wonderful 5‑star review. It’s fantastic to hear how well Graeme, John and Craig looked after you at Hyundai Sunderland. Moving from a Honda to a Motability Hyundai is a big step, and knowing the team made the whole process smooth — from paperwork to handover — really shows the level of care they provide.
Your loyalty over the years speaks volumes. It’s lovely to hear you wouldn’t go anywhere else because you know you’ll always be well looked after and offered a great deal. The team will be delighted with your comments.
Kind regards,
Kerry

Vertu Motors - Hyundai Sunderland からの回答

2026年3月20日

Hi Christina,
Thank you so much for leaving us a wonderful 5‑star review. We’re delighted to hear that you received great customer service at Vertu Hyundai Sunderland.
It’s fantastic to know that your advisor impressed you with their product knowledge, courtesy, and helpfulness. We truly appreciate your recommendation — feedback like yours means a lot to the team.
If you need any further assistance, we’re always here to help.
Kind regards,
Liza.